The property boasts a prime location just a 5-10 minute walk from Har Ki Pauri, making it a convenient spot for pilgrims and tourists. Guests appreciate the friendly and cooperative staff, with many highlighting good service. Rooms are generally clean and have essential amenities, but some reviews mention issues like poor maintenance, occasional hygiene lapses, and a lack of lift facilities, which can be a challenge for older guests. Food quality also varies, with some guests praising it as tasty, while others find it average.