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Review Of Perfectstayz Value Umra Grace - Hotel in Haridwar0123401234

Devpura, Haridwar | 2.1 km drive to Har Ki Pauri

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.3
    Excellent

    1504 Ratings, 821 Reviews

    excellent
    53%
    very good
    23%
    average
    11%
    poor
    6%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 5
    • 5
    • 5
    • 3
    • 3
    • 5
    • 4
    • 5

    Rating Categories

    • Location3.7
    • Cleanliness3.7
    • Room4.0
    • Food3.8
    • Hospitality3.4
    • Value For Money3.7

    Sort by:

    Positive first
    3.0

    Average Stay

    trilok g.family with 2 kids

    property location nearby haridwar railway station but amenities as deluxe room should be given like ..electric cattle, shampoo dental kit, sleeper for washroom is missing. TV available in the room but TATA PLAY SET TOP BOX recharge is not done ....to NO use of Tv and AC is available , LANDLINE in room is not working, but cleanliness is ok and counter staff behaviour is also good and rates of ALA- CARTA in food menu is high and with packages of lunch breakfast they provide thali system no ...bufe like menu available for package booking ...over all just ok ok

    Travel Month: Nov 2025 (3-Night Stay)

    Room: Deluxe Ac Room

    Perfectstayz Value Umra Grace - Hotel in Haridwar has replied on Fri Nov 07 18:58:18 IST 2025

    Dear Guest, We appreciate your feedback and regret any inconvenience. Your concerns matter, and we’ll improve. We hope to welcome you again for a better stay. Regards, Team Perfectstayz

    5.0

    Excellent Stay

    sudheer s.

    Property was good, property manager Mr.vimal is very helpful , staff was also very helpful , stay was quite exquisite.

    Travel Month: Nov 2025

    Room: Standard Room Non Ac (Corona Disinfected Rooms)

    5.0

    Excellent Stay

    ratnajit d.group

    Had a wonderful stay at Umra Grace! The rooms were clean and comfortable, staff were polite and helpful, and the overall service was excellent. Would definitely recommend and look forward to visiting again.

    Travel Month: Nov 2025

    Room: Tripple Bed ( Corona Disinfected rooms)

    5.0

    Excellent Stay

    ankush s.family with 2 kids

    Very nice neat and clean rooms. Manager and staff is very polite and helpful .Food was also good. Walking distance from railway station . Located in main market.

    Travel Month: Oct 2025

    Room: Standard Room Non Ac (Corona Disinfected Rooms)

    • user photos
    • user photos
    5.0

    Well maintained

    sai k.group

    Rooms are good and recommended. The service is also good and the staff are good as well. We ordered Thaali and Paratha. good food

    Travel Month: Oct 2025

    Room: Deluxe Ac Room

    Perfectstayz Value Umra Grace - Hotel in Haridwar

    Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz

    5.0

    Excellent Stay

    jayanta c.

    nice place to stay. all amenities are great. Food also good. People are very friendly.

    Travel Month: Oct 2025

    Room: Deluxe Ac Room

    Perfectstayz Value Umra Grace - Hotel in Haridwar

    Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz

    5.0

    Excellent Stay

    sunny.solo

    It was a good experience i will visit again thank you

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Deluxe Ac Room

    Perfectstayz Value Umra Grace - Hotel in Haridwar

    Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz

    5.0

    Excellent Stay

    yogesh g.family with 1 kid

    Good service by staff

    Travel Month: Oct 2025

    Room: Tripple Bed ( Corona Disinfected rooms)

    Perfectstayz Value Umra Grace - Hotel in Haridwar

    Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz

    5.0

    Excellent Stay

    janvi m.solo

    Staff is very good in this hotel i really love to saty in this hotel

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Deluxe Ac Room

    Perfectstayz Value Umra Grace - Hotel in Haridwar

    Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz

    5.0

    Good staff.

    harsh p.family

    Clean and spacious rooms, friendly and helpful staff, smooth check-in, and great service overall!

    Travel Month: Oct 2025

    Room: Standard Room Non Ac (Corona Disinfected Rooms)

    • user photos
    • user photos
    • user photos

    Perfectstayz Value Umra Grace - Hotel in Haridwar

    Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz

    4.0

    Good Stay

    ritika j.

    The room was decent and the staff is friendly and helpful. The property is situated close to the railway station and bus stop which makes it a good stay option. Value for money.

    Travel Month: Oct 2025

    Room: Standard Room Non Ac (Corona Disinfected Rooms)

    Perfectstayz Value Umra Grace - Hotel in Haridwar

    Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz

    5.0

    Excellent Stay

    vivek k.group

    My stay was excellent. All the staff were very friendly. The room was very clean . I found it excellent.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Tripple Bed ( Corona Disinfected rooms)

    Perfectstayz Value Umra Grace - Hotel in Haridwar

    Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz v

    5.0

    Excellent Stay

    sachin u.solo

    Wonderful stay. The staff is very cordial. The room is also clean. overall it is a great experience.

    Travel Month: Oct 2025

    Room: Deluxe Ac Room

    Perfectstayz Value Umra Grace - Hotel in Haridwar

    Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz

    5.0

    Excellent

    venkata s.group

    Thru Google map and easily identified and food and amenities and services is excellent

    Travel Month: Oct 2025

    Room: Standard Room Non Ac (Corona Disinfected Rooms)

    Perfectstayz Value Umra Grace - Hotel in Haridwar

    Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz

    2.0

    Poor Stay

    samrat g.couple

    Intercom not working. No one responded to room service calls. Did not receive a simple order for 2 coffees as the manager forgot to serve the order. Dinner order was not taken even after calling their helpline nos.

    Travel Month: Oct 2025

    Room: Deluxe Ac Room

    Perfectstayz Value Umra Grace - Hotel in Haridwar has replied on Wed Oct 15 12:32:41 IST 2025

    Dear Guest, We appreciate your feedback and regret any inconvenience. Your concerns matter, and we’ll improve. We hope to welcome you again for a better stay. Regards, Team Perfectstayz

    5.0

    Excellent Stay

    monojit s.family with 1 kid

    well n gd stay , very good cooperation staff and behaviour also, food quality good taste. overall good stay Terrible stay at grey castle hotel at haridwar, not recommended to other, very older property, washroom basin tap are broken, very derty room, cockroach are every where in the room. Totally unexpected. Managers are nothing reply for this. Not recommended to others

    Travel Month: Oct 2025

    Room: Tripple Bed ( Corona Disinfected rooms)

    • user photos
    • user photos

    Perfectstayz Value Umra Grace - Hotel in Haridwar

    Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz

    5.0

    Excellent Stay

    deepak s.family with 1 kid

    very good hotel inthis budget clean bathroom, rooms, nice room service we will again stay in this hotel

    Travel Month: Aug 2025

    Room: Family room 4 bed|Tripple Bed ( Corona Disinfected rooms)

    Perfectstayz Value Umra Grace - Hotel in Haridwar

    Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz

    5.0

    Excellent Stay

    priya c.group

    5

    Travel Month: Oct 2025

    Room: Tripple Bed ( Corona Disinfected rooms)

    Perfectstayz Value Umra Grace - Hotel in Haridwar

    Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz

    4.0

    Good Stay

    devendra k.group

    I have booked this hotel due to two reasons. 1) Near to Railway station 2) Good rating Based on one day stay, below is feedback Good 1) Room was clean 2) Size was adequate 3) Bathroom was also very good. 4) Frequent power outage in haridwar, but genset quickly restarts Need to improve 1) Intercome was not working. When I called on reception from my mobile then complimantey water bottle was dropped quite late. 2) Napkins were missing in bathroom 3) Ac was working but due to window AC, lot of noise. 4) Fan was working but regulator was having issue so either full or stop. Still in 1600/- rs, AC room is good and value for money. If these issues are resolved then highly recommend.

    Travel Month: Oct 2025

    Room: Deluxe Ac Room

    Perfectstayz Value Umra Grace - Hotel in Haridwar

    Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz

    1.0

    unhygienic & rats all around

    sakshi l.couple

    There were rats in the hotel and even they came on the bed while I was asleep I was scared whole night and wasn’t able to sleep well, very terrible and scary plus unhygienic experience

    Travel Month: Sep 2025

    Room: Standard Room Non Ac (Corona Disinfected Rooms)

    Perfectstayz Value Umra Grace - Hotel in Haridwar has replied on Mon Oct 06 17:48:03 IST 2025

    Dear Guest, We appreciate your feedback and regret any inconvenience. Your concerns matter, and we’ll improve. We hope to welcome you again for a better stay. Regards, Team Perfectstayz

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