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Devpura, Haridwar | 2.1 km drive to Har Ki Pauri
1504 Ratings, 821 Reviews
Last 10 Customer Ratings (Latest First)
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Average Stay
property location nearby haridwar railway station but amenities as deluxe room should be given like ..electric cattle, shampoo dental kit, sleeper for washroom is missing. TV available in the room but TATA PLAY SET TOP BOX recharge is not done ....to NO use of Tv and AC is available , LANDLINE in room is not working, but cleanliness is ok and counter staff behaviour is also good and rates of ALA- CARTA in food menu is high and with packages of lunch breakfast they provide thali system no ...bufe like menu available for package booking ...over all just ok ok
Room: Deluxe Ac Room
Perfectstayz Value Umra Grace - Hotel in Haridwar has replied on Fri Nov 07 18:58:18 IST 2025
Dear Guest, We appreciate your feedback and regret any inconvenience. Your concerns matter, and we’ll improve. We hope to welcome you again for a better stay. Regards, Team Perfectstayz
Excellent Stay
Property was good, property manager Mr.vimal is very helpful , staff was also very helpful , stay was quite exquisite.
Room: Standard Room Non Ac (Corona Disinfected Rooms)
Excellent Stay
Had a wonderful stay at Umra Grace! The rooms were clean and comfortable, staff were polite and helpful, and the overall service was excellent. Would definitely recommend and look forward to visiting again.
Room: Tripple Bed ( Corona Disinfected rooms)
Excellent Stay
Very nice neat and clean rooms. Manager and staff is very polite and helpful .Food was also good. Walking distance from railway station . Located in main market.
Room: Standard Room Non Ac (Corona Disinfected Rooms)
Well maintained
Rooms are good and recommended. The service is also good and the staff are good as well. We ordered Thaali and Paratha. good food
Room: Deluxe Ac Room
Perfectstayz Value Umra Grace - Hotel in Haridwar
Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz
Excellent Stay
nice place to stay. all amenities are great. Food also good. People are very friendly.
Room: Deluxe Ac Room
Perfectstayz Value Umra Grace - Hotel in Haridwar
Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz
Excellent Stay
It was a good experience i will visit again thank you
Room: Deluxe Ac Room
Perfectstayz Value Umra Grace - Hotel in Haridwar
Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz
Excellent Stay
Good service by staff
Room: Tripple Bed ( Corona Disinfected rooms)
Perfectstayz Value Umra Grace - Hotel in Haridwar
Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz
Excellent Stay
Staff is very good in this hotel i really love to saty in this hotel
Room: Deluxe Ac Room
Perfectstayz Value Umra Grace - Hotel in Haridwar
Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz
Good staff.
Clean and spacious rooms, friendly and helpful staff, smooth check-in, and great service overall!
Room: Standard Room Non Ac (Corona Disinfected Rooms)
Perfectstayz Value Umra Grace - Hotel in Haridwar
Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz
Good Stay
The room was decent and the staff is friendly and helpful. The property is situated close to the railway station and bus stop which makes it a good stay option. Value for money.
Room: Standard Room Non Ac (Corona Disinfected Rooms)
Perfectstayz Value Umra Grace - Hotel in Haridwar
Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz
Excellent Stay
My stay was excellent. All the staff were very friendly. The room was very clean . I found it excellent.
Room: Tripple Bed ( Corona Disinfected rooms)
Perfectstayz Value Umra Grace - Hotel in Haridwar
Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz v
Excellent Stay
Wonderful stay. The staff is very cordial. The room is also clean. overall it is a great experience.
Room: Deluxe Ac Room
Perfectstayz Value Umra Grace - Hotel in Haridwar
Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz
Excellent
Thru Google map and easily identified and food and amenities and services is excellent
Room: Standard Room Non Ac (Corona Disinfected Rooms)
Perfectstayz Value Umra Grace - Hotel in Haridwar
Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz
Poor Stay
Intercom not working. No one responded to room service calls. Did not receive a simple order for 2 coffees as the manager forgot to serve the order. Dinner order was not taken even after calling their helpline nos.
Room: Deluxe Ac Room
Perfectstayz Value Umra Grace - Hotel in Haridwar has replied on Wed Oct 15 12:32:41 IST 2025
Dear Guest, We appreciate your feedback and regret any inconvenience. Your concerns matter, and we’ll improve. We hope to welcome you again for a better stay. Regards, Team Perfectstayz
Excellent Stay
well n gd stay , very good cooperation staff and behaviour also, food quality good taste. overall good stay Terrible stay at grey castle hotel at haridwar, not recommended to other, very older property, washroom basin tap are broken, very derty room, cockroach are every where in the room. Totally unexpected. Managers are nothing reply for this. Not recommended to others
Room: Tripple Bed ( Corona Disinfected rooms)
Perfectstayz Value Umra Grace - Hotel in Haridwar
Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz
Excellent Stay
very good hotel inthis budget clean bathroom, rooms, nice room service we will again stay in this hotel
Room: Family room 4 bed|Tripple Bed ( Corona Disinfected rooms)
Perfectstayz Value Umra Grace - Hotel in Haridwar
Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz
Excellent Stay
5
Room: Tripple Bed ( Corona Disinfected rooms)
Perfectstayz Value Umra Grace - Hotel in Haridwar
Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz
Good Stay
I have booked this hotel due to two reasons. 1) Near to Railway station 2) Good rating Based on one day stay, below is feedback Good 1) Room was clean 2) Size was adequate 3) Bathroom was also very good. 4) Frequent power outage in haridwar, but genset quickly restarts Need to improve 1) Intercome was not working. When I called on reception from my mobile then complimantey water bottle was dropped quite late. 2) Napkins were missing in bathroom 3) Ac was working but due to window AC, lot of noise. 4) Fan was working but regulator was having issue so either full or stop. Still in 1600/- rs, AC room is good and value for money. If these issues are resolved then highly recommend.
Room: Deluxe Ac Room
Perfectstayz Value Umra Grace - Hotel in Haridwar
Dear Guest, Thank you for your wonderful review! We're delighted you had a great stay. Your support means a lot to us. Looking forward to welcoming you again! Regards, Team Perfectstayz
unhygienic & rats all around
There were rats in the hotel and even they came on the bed while I was asleep I was scared whole night and wasn’t able to sleep well, very terrible and scary plus unhygienic experience
Room: Standard Room Non Ac (Corona Disinfected Rooms)
Perfectstayz Value Umra Grace - Hotel in Haridwar has replied on Mon Oct 06 17:48:03 IST 2025
Dear Guest, We appreciate your feedback and regret any inconvenience. Your concerns matter, and we’ll improve. We hope to welcome you again for a better stay. Regards, Team Perfectstayz
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