I booked the hotel for 1 night, the day I was suppose to check-in, I talked to the owner/manager (the details provided by MMT ) that we will reach by late evening today, at that time he confirmed that it will not be an issue for late check in as you have an confirmed booking. Unfortunately we reached Haridwar little late as expected but while check-in the staff at reception straight away refused to allot the room to us and said there was no intimation from your side so we allocated your room to someone else. After so much argument he somehow managed a room to a nearby guest house, which was just an average room to spend a night. There were no proper curtains, no privacy at all, toilet flash was not working. Actually hotel is earning double on a single room, one is from pre bookings thru MMT and second from walk in customers. Will never recommend anyone to stay there, will recommend MMT to black list such hotels to save MMT goodwill.