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Review Of Hotel City Heritage (300mtr from Ganga Ghat)0123401234

Upper Road, Haridwar | 1.4 km drive to Har Ki Pauri

    User Rating & Reviews

    • everyone
    • group
    • couple
    • family
    3.5
    Very Good

    39 Ratings, 13 Reviews

    excellent
    28%
    very good
    33%
    average
    15%
    poor
    10%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 1
    • 5
    • 4
    • 5
    • 4
    • 5
    • 4
    • 1
    • 3

    Rating Categories

    • Location3.6
    • Cleanliness3.0
    • Food2.7
    • Value For Money3.0
    • Facilities3.3
    • Child Friendliness2.7
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the property's decent rooms and helpful staff, with Mr. Rishi Kapoor being a standout for his assistance. While the location is convenient, being close to popular spots, some guests faced issues with the cleanliness of rooms and inconsistent hot water supply. The breakfast and room service received mixed reviews, indicating areas for improvement. However, the overall ambiance is noted as peaceful and enjoyable.

    Sort by:

    Positive first
    2.0

    Poor Stay

    anand k.group

    This was a worst stay I never made a stay like this in make my trip. No breakfast and no hot water.

    Travel Month: Jun 2025

    Room: Superior Room

    5.0

    Thanks Rishi for all the assistance.

    couple

    Nice, Decent rooms with good helping staff.Had very nice experience with Mr. Rishi Kapoor, owner of the property, who went extra mile to help out.

    Travel Month: May 2025 (4-Night Stay)

    Room: Superior Room

    4.0

    Good Stay

    trilochan p.family with 1 kid

    It was a good experience. The food from the roof top restaurant was decent. Washroom was also clean. The Railway Station is also near the hotel about 800m.

    Travel Month: May 2025

    Room: Deluxe Room

    3.0

    Average Stay

    neeraj t.family

    Photos shown at on line site of bathroom is different and small. breakfast service is very poor..only limited option and you can choose one out of them

    Travel Month: Mar 2025

    Room: Superior Room

    5.0

    Excellent Stay

    family

    Near to har ki pedi, railway station, upper road.... easily access to rikshaw...clean room, good breakfast

    Travel Month: Mar 2025

    Room: Superior Room

    2.0

    Poor

    dave m.family

    very poor service. you have to call room service 3 to 4 times and after that they are not coming. The room was in very bad condition. The fans were not working properly. The food was not that good. The window is not closing properly.

    Travel Month: Feb 2025

    Room: Triple Room

    3.0

    Average Stay

    anusha r.loyalty-icon

    The room was not clean. It was full of dust. Apart from that everything was okay. The staff were good and helpful.

    Travel Month: Nov 2024

    Room: Deluxe Double Bed Ac

    5.0

    Excellent Stay

    prajesh.loyalty-icongroup

    Location is good. Convenient to market area, temples. Food quality needs a bit of improvement. Rooms are good. Worth staying.

    Travel Month: May 2024

    Room: Family Suite room

    2.0

    Very poor room service, quality of food is very unpalatable

    vanish.family

    Room service was worst, quality of dinner ordered was uneatble. It's 1. 5km almost away from hari ki pod i

    Travel Month: Jun 2023

    Room: Deluxe Double Bed Ac

    4.0

    regarding hotel stay

    ashish m.loyalty-iconfamily

    Good property ..Good hospitality…good food and prompt service and kind cooperation received from staff

    Travel Month: May 2023

    Room: Deluxe Double Bed Ac

    5.0

    Excellent Stay

    arun.loyalty-icon

    I enjoyed the stay the rooms were well maintained and cleaned. Room service was upto mark the abeince was excellent. Overall i enjoyed my stay thanks

    Travel Month: May 2023

    Room: Deluxe Double Bed Ac

    4.0

    A hotel providing basics right in haridwar

    rajarathinam m.loyalty-iconfamily

    The hotel located near birla ghat in haridwar is a new one and has all the basics right. The rooms are spacious, the bathrooms large and nice with modern facilities. Easy access to all tourist spots and bazaar and restaurants. Things to improve are that there has to be daily housekeeping done on all rooms. Also because of the water heater being powered by solar, on a cloudy day we could not get hot water.

    Travel Month: Apr 2023 (3-Night Stay)

    Room: Deluxe Double Bed Ac

    4.0

    Good

    kirti a.group

    Ambience was good and peaceful atmosphere

    Travel Month: Nov 2021

    Room: Deluxe Room

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