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Review Of Hotel Sundaram Palace

Pradhan Nagar, Siliguri | 5 minutes walk to Tenzing Norgay Bus Terminus

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    132 Ratings, 81 Reviews

    excellent
    27%
    very good
    30%
    average
    20%
    poor
    9%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 2
    • 4
    • 1
    • 5
    • 2
    • 4
    • 5
    • 5
    • 3

    Rating Categories

    • Location3.6
    • Cleanliness3.8
    • Room3.6
    • Food4.2
    • Hospitality3.7
    • Value For Money3.5
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Clean rooms and well-maintained bathrooms are frequently highlighted.
    • Friendly and cooperative staff contribute to a pleasant stay.
    • The property has a convenient location near transportation hubs.
    • Guests appreciate the tasty and reasonably priced food options.
    Read more

    Sort by:

    Positive first
    2.0

    Poor Stay

    prayash r.couple

    The place was totally different from what it showcased and also a lil bit shabby. Altogether it was kinda okay and was kinda compact room too.

    Travel Month: Nov 2025

    Room: Deluxe Room

    4.0

    Good Stay

    anilkumar g.solo

    Sundaram Palace Lodge in Siliguri is generally well-regarded for its clean rooms, friendly and cooperative staff, and convenient location near bus stands, jeep stands, and the railway station. Guests often mention the peaceful and quiet environment, which is a plus in Siliguri. The food quality is praised for being tasty and reasonably priced, with short waiting times for room service delivery. Some reviews highlight good amenities such as hot water, cable TV

    Travel Month: Oct 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    nabarun.solo

    Worst experience ever. Dirty water , no wifi I found

    Travel Month: Sep 2025

    Room: Deluxe Room

    4.0

    Good Stay

    deepjay r.couple

    it was nice experience at hotel,interms of hygiene and services. hotel staff behavior was also nice

    Travel Month: Mar 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    ampi b.

    Hotel is in proper place staff are friendly all over everything is good

    Travel Month: Jan 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    saikat d.

    The check in process was very complicated. And the receptionist was very very rude unhelpful

    Travel Month: Oct 2023

    Room: Deluxe Room

    5.0

    Good to stay

    vishal.couple

    Service of this hotel is very good and also food served to the customer is delicious,. One suggestion for this hotel room should be little bigger as rate has been charged.

    Travel Month: Sep 2023

    Room: Deluxe Room

    4.0

    Siliguri stay

    aviroop c.

    Value for money good clean cozy room right at the heart of siliguri and good service by the hotel staff and good enjoyable stay near hill cart road

    Travel Month: Sep 2023

    Room: Deluxe Room

    2.0

    Poor Stay

    tejeshkumar b.

    Switches of light are broken toilet seat is not cleaned tv not working properly refrigerator switch is not appropriate hence failed to use it

    Travel Month: Aug 2023

    Room: Deluxe Room

    3.0

    Didn't liked the hotel.

    azhar a.loyalty-iconfamily

    It was not a family type hotel. The ambience was not up to the mark. The hospitality is also not so good. Room was not so cozy. At this price we expect a quite better option.

    Travel Month: Jul 2023

    Room: Deluxe Room

    4.0

    Good location

    imran a.family

    Staff behaviour is good. Rooms are well maintained. I have not ordered any food there. Location is good.

    Travel Month: Jul 2023

    Room: Deluxe Room

    2.0

    Mosquitos

    rajiv a.group

    Lot of mosquitos, rooms were not big to accommodate 3. Have limited option in breakfast. There was only one guy to serve all. Old acs, manager didn't greet

    Travel Month: Jul 2023

    Room: Deluxe Room

    4.0

    Satisfactory

    saugaat s.couple

    Location is convenient. Easy access to nearby important places. Quiet. Prompt service. Overall maintenance and room amenities can be improved. Overall a satisfactory stay.

    Travel Month: Jul 2023

    Room: Deluxe Room

    1.0

    Terrible stay

    ameet m.loyalty-iconcouple

    Rooms are not clean, cigarette smell every where, water in bathroom is dirty, bed sheets are not clean, avoid this hotel,

    Travel Month: Oct 2022

    Room: Deluxe Room

    3.0

    Average hotel

    kushagra s.family

    Hotel is good for short stay, but was not cleaned properly

    Travel Month: Oct 2022

    Room: Deluxe Room

    2.0

    Poor Stay

    naveen y.couple

    Hotel is good for bachelors strictly no for couples, family. Very poorly managed property. Very small room not clean bedsheets n washroom is also dirty. Geyser was not working. As per site cosmos mall id just 500 mtrs away but in actual it's 5 kms away. Quite inside from main road very isolated place

    Travel Month: Jul 2022

    Room: Deluxe Room

    5.0

    Location

    rahul k.loyalty-iconsolo

    Good and staff behaviour is also nice

    Travel Month: Jun 2022

    Room: Deluxe Room

    5.0

    Location is good

    vellanki k.loyalty-iconbusiness

    Excellent staff and hygiene maintenance is good

    Travel Month: Jan 2021

    Room: Executive Room

    Hotel Sundaram Palace has replied on Sat Feb 13 18:22:53 IST 2021

    Dear guest, greetings! thank you for your time and sharing your review with us. We are pleased to know that you were satisfied with the hotel cleanliness and enjoyed the quality service provided during your stay. We look forward to welcoming you back soon. With warm regards, hotel sundaram palace.

    5.0

    Best hotel in Siliguri

    avishek b.loyalty-iconbusiness

    Very nice hotel. Clean rooms and bathrooms. Very friendly staffs. Food is also very good and reasonable.

    Travel Month: Nov 2019

    Room: Executive Room

    Hotel Sundaram Palace has replied on Sat Jan 23 21:22:59 IST 2021

    Thankyou for your feedback.

    3.0

    Siliguri business trip

    karma k.couple

    Hotel is clean and good. Food is ok and location is peaceful and safe near to Tenzin bus terminal and local taxi stand.

    Travel Month: Dec 2019

    Room: Executive Room

    Hotel Sundaram Palace has replied on Mon Feb 15 15:12:07 IST 2021

    Dear guest, greetings! thank you for taking your time and sharing this review wih us. We are glad to know that you were satisfied with the hotel location, food and cleanliness maintained throughout the property. We look forward to welcoming you back soon. With warm regards, hotel sundaram palace.

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