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Review Of Hotel Cross Over0123401234

Champasari, Siliguri

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    33 Ratings, 16 Reviews

    excellent
    33%
    very good
    27%
    average
    15%
    poor
    6%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 2
    • 1
    • 1
    • 3
    • 4
    • 5
    • 5
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness4.0
    • Room4.4
    • Value For Money4.1
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests appreciate the helpfulness and well-behaved staff, along with the cleanliness of the property. The hospitality is often highlighted positively, and many enjoyed the food and service. However, issues like small room sizes and a lack of amenities such as complimentary water and toilet paper have been noted by multiple guests, suggesting some room for improvement in that area.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    ankit b.

    It was horrible to stay - bed bugs - no complimentary water - no toilet paper - no cleanliness

    Travel Month: May 2024

    Room: EXECUTIVE DELUXE

    5.0

    Excellent Stay

    satyam b.

    The hotel was clean and the hospitality of the hotel staff was superb. We are very satisfied and we will suggest to other as well. We will stay again in the upcoming visit to siliguri. Thankyou makemytrip.

    Travel Month: Feb 2023

    Room: EXECUTIVE

    2.0

    Small rooms and staff not helpful

    satish s.couple

    If your booking a premium rooms, please be aware the rooms are very small. It hardly fits a bed and minimal space to walk. Other rooms also not very spacious. Staff is also not very helpful. Everything you ask for they say no to that.

    Travel Month: Dec 2022

    Room: PREMIUM EXECUTIVE NON AC ROOM

    5.0

    Best hotel in town

    puja s.family

    I really enjoyed my time there, thanks to everyone our stay was amazing. Great service by staffs and members. Really recommend it to everyone who is going there for first time.

    Travel Month: Oct 2022 (3-Night Stay)

    Room: PREMIUM EXECUTIVE ( NON AC ROOM )

    4.0

    Good Stay

    arindam d.solo

    it was a good and nice stay,staff were helpful.

    Travel Month: Sep 2022

    Room: PREMIUM EXECUTIVE ( NON AC ROOM )

    5.0

    Its a good clean hotel

    gyalpo l.couple

    Its a good clean hotel, will definitely visit again

    Travel Month: Nov 2021

    Room: PREMIUM EXECUTIVE ( NON AC ROOM )

    5.0

    Food

    prasant r.couple

    Food was awesome. Hospitality was great

    Travel Month: Aug 2021

    Room: PREMIUM EXECUTIVE ( NON AC ROOM )

    • user photos
    4.0

    Good hotel

    shubham.business

    Nice behavior

    Travel Month: Oct 2020

    Room: PREMIUM EXECUTIVE ( NON AC ROOM )

    5.0

    Value for money

    ak m.loyalty-iconcouple

    Well behaved staffs and good Hotel

    Travel Month: Feb 2020

    Room: PREMIUM EXECUTIVE ( NON AC ROOM )

    5.0

    Good

    anindya d.family

    Was safe. And service was good. Had well behaved staff

    Travel Month: Jan 2020

    Room: PREMIUM EXECUTIVE ( NON AC ROOM )

    4.0

    Nice stay

    jayapratap k.business

    We have problem with reception the guy don't know the how make my trip will get payment to his account finally he gave room.

    Travel Month: Aug 2019

    Room: deluxe

    3.0

    Good service. Rooms overpriced

    sankha r.loyalty-iconbusiness

    Checked in late. Service was good. Staff was extremely helpful. Rooms were small, without ac. Overpriced considering the size and amenities.

    Travel Month: Aug 2019

    Room: PREMIUM EXECUTIVE ( NON AC ROOM )

    4.0

    Nice.

    bhikari c.family

    Recommend to all. It was nice stay, near to the market.

    Travel Month: Jun 2019

    Room: PREMIUM EXECUTIVE ( NON AC ROOM )

    1.0

    Provided non ac room

    prasenjit t.solo

    Provided non ac room instead of ac room. Manager/owner does not listen to others. They were not having details of my arrival. They took all details from me including booking i'd. Room was clean but very small. Area Around is noisy market area. They don't have restaurant. They even replaced small water bottle after changing room on request of make my trip. Better to avoid as this is only Hotel which provide non ac room if u book premium executive room. Though I provided valid photo i'd, he later called me to say it's not valid. Again I cooperated and furnish details after leaving Hotel. Though it was one night stay, it was troublesome. Manager/owner need to improve way of talking. I was not in mood to argue so I avoided it. But I will never book this Hotel again.

    Travel Month: Jun 2019

    Room: PREMIUM EXECUTIVE

    3.0

    Average Stay

    vindhyavasini p.business

    No kitchen in Hotel, small rooms, cleanness is proper.

    Travel Month: Jun 2019

    Room: Deluxe Double

    4.0

    Nice

    akansha g.couple

    Location. Room staff was good

    Travel Month: May 2019

    Room: PREMIUM EXECUTIVE

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