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Review Of Saluja Residency New Amber Bar & Restaurant

Hill Cart Road, Siliguri | 5 minutes walk to Hong Kong Market

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    603 Ratings, 350 Reviews

    excellent
    30%
    very good
    35%
    average
    20%
    poor
    8%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 4
    • 5
    • 1
    • 4
    • 3
    • 5
    • 4
    • 1

    Rating Categories

    • Location4.4
    • Cleanliness3.6
    • Room3.5
    • Food3.9
    • Hospitality3.7
    • Value For Money3.5
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    Review Summary

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    Saluja Residency boasts a prime location in the heart of Siliguri, making it easily accessible to markets and transport hubs. Guests appreciate the cooperative staff, decent food quality, and spacious rooms. However, the property has faced criticism for cleanliness, particularly in bathrooms, and inconsistent service. WiFi and connectivity issues have been noted, but many still enjoy their stay for the hospitality and convenient dining options.

    Sort by:

    Positive first
    4.0

    Good Stay

    abhijeet s.

    My 4 rating was precisely for the location and the staff. Room size was good however there were dusts around and the floor mopping was poor

    Travel Month: Nov 2025

    Room: Executive King

    5.0

    Excellent Stay

    poonam s.solo

    The stay was very comfortable and is located in the very centre of the town foods are excellent staffs are well behaved and well mannered cleanliness is at the top so I will recommend all my friends to avail saluja facilities while staying at this location

    Travel Month: Oct 2025

    Room: Superior Room

    1.0

    Terrible Stay

    sagarnil b.couple

    It was an extremely bad experience. We have stayed in this hotel previously as well but the experience was not this bad. This time we booked a room for 2 nights and paid more than Rs. 5000 but the first room that was given to us was extremely small with spit marks on the walls. The AC was not even working. When I asked if there was a possibility of an upgrade, I was initially told that I have been provided the best possible room. However, they did shift us to a bigger room within the next 10 minutes which had a working AC. However, this room also had spit marks. When we ordered food, it came without the cutlery and when I asked for it, the staff asked me whether I needed plates as well or not. The lady at the front desk has no clue about what has to be done. The day we checked in at the hotel, while they were confirming our booking, I requested the lady to send someone to get our luggage, however, she simply asked me to wait. Thankfully the other gentleman at the front desk, was courteous enough to immediately call the security and advised him to bring our luggage inside. On the day of our check out as well, the same lady didn't even know how to click on the QR scanner even when the gentleman literally showed her what needs to be done. Clearly she has no clue what she is doing and how to handle guests. The hotel has extremely poor connectivity. Phones 5G network doesn't work and if you try to use their WiFi connection then it's a nightmare. It barely works. Location - Good Room - Pathetic Staff - Below Average Amenities - Poor

    Travel Month: Oct 2025

    Room: Executive King

    4.0

    good stay

    lakshmamma.solo

    overall pleasant stay, great location, well maintained rooms, smiling staff.... complimentarybreak fast was yummy ordered aloo, Gobi parata, and egg omelets masala overall pleasant stay, great location, well maintained rooms, smiling staff.... complimentary break fast was yummy ordered aloo, Gobi parata, and egg omelets masala

    Travel Month: Oct 2025

    Room: Superior Room

    5.0

    Excellent Stay

    poonam.solo

    Absolutely comfortable stay all of us enjoyed stay at Saluja Residency

    Travel Month: Aug 2025

    Room: Executive King

    4.0

    Good Stay

    subhankar c.

    It was a Good Experience.. The room and Bathroom were neat and clean. Stuff behaviour was also cordial.

    Travel Month: Jul 2025

    Room: Superior Room

    5.0

    Excellent Stay

    swarnabha r.family

    Very good service, Very good behavior, very very clean, roon was good very nice staff behavior, Food also very nice Very good service, Very good behavior, very very clean, roon was good very nice staff behavior, Food also very nice

    Travel Month: Jul 2025

    Room: Superior Room

    5.0

    Excellent Stay

    saibal r.

    Yes

    Travel Month: Jun 2025

    Room: Delux Twin

    5.0

    Great stay at Saluja residency

    sudhansu p.family with 2 kids

    Amazing ambience,super comfortable stay, humble staff and fully neat and clean ,overall experience was amazing.close to Hong kong market

    Travel Month: Jun 2025

    Room: Superior Room

    4.0

    good

    sachin d.solo

    decent room.and goods quality breakfast was provided and housekeeping was also prompt and request you to add sample thing as weighing scale in the hotel

    Travel Month: Jun 2025

    Room: Superior Room

    4.0

    Good Stay at Saluja Residency

    dwaipayan c.couple

    I had a good stay at Saluja Residency. The room was well-maintained, though the cleanliness could have been a bit more thorough. Additionally, the washroom had an unpleasant smell that detracted from the overall comfort. In terms of toiletries, only a small soap bar was provided; other essentials were missing. However, the room did have a self-service tea and coffee kit, which was convenient. The staff were polite and helpful throughout our stay. Bedding and linens were clean and comfortable, adding to the overall comfort. Saluja Residency has two restaurants and a bar—one on the ground floor and another on the first floor. We visited the first-floor restaurant and were impressed by its excellent ambience and stylish interior. The food was delicious, though slightly on the expensive side. Overall, the dining experience was superb. In summary, Saluja Residency offers good accommodation with polite staff and great dining options. With a bit more attention to cleanliness, especially in the washroom, and better provision of toiletries, it could be even better.

    Travel Month: Jun 2025

    Room: Superior Room

    • user photos
    • user photos
    • user photos
    4.0

    Decent Stay!

    ershad a.family with 1 kid

    Expectations were met. I was there for an overnight haul. Location is good. Breakfast was decent as well. Recommend people to try out their "Dhaba" outlet.

    Travel Month: May 2025

    Room: Executive King

    4.0

    Good

    pandu k.solo

    Iam stay two days in the hotel. Very good location for market Room is very small. But house keeping, service and others are good

    Travel Month: Apr 2025

    Room: Superior Room

    4.0

    Good Stay

    4

    Travel Month: Apr 2025

    Room: Superior Room

    5.0

    Excellent Stay

    swarnabha r.

    Nice and clean room... Good service

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Superior Room

    4.0

    Good Stay

    debashis r.

    Property's food is excellent. Location is very good. Facilities are fine. Enjoyed my stay.

    Travel Month: Mar 2025 (4-Night Stay)

    Room: Superior Room

    1.0

    Terrible Stay

    md.family

    The receptionist did not allow to keep our luggage for few hours. He was rude and said that his hotel is not cloak room. The room was filled with mosquito. No arrangement was made to keep mosquito liquidator. I will never go again there and would recommend everyone not to book this hotel.

    Travel Month: Dec 2024

    Room: Delux Twin

    4.0

    Lovely stay !

    shakil k.family

    Neat & clean room, service was excellent and food were proper as well. All amenities were working well in the room, recommendable stay!

    Travel Month: Jan 2025

    Room: Executive King

    1.0

    Terrible Stay

    family with 2 kids

    The receptionist was very rude and did not let us keep our luggage for few hours. He said our hotels are not cloak room. Hotel should display on the website that they do not keep luggage once customers check out . Room is filled with mosquito. No arrangement was made to keep liquidator in room.

    Travel Month: Dec 2024

    Room: Delux Twin

    3.0

    Average, not bad

    niloy s.family

    Rooms were average, lights in room were low. Hotel is located at a great place. Staffs are good. For a day it's okay.

    Travel Month: Dec 2024

    Room: Executive King

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