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Review Of Hotel Shimla Heritage ( Near BLK Hospital)0123401234

Karol bagh, Delhi | 840 m drive to Karol Bagh Metro Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    126 Ratings, 85 Reviews

    excellent
    18%
    very good
    37%
    average
    19%
    poor
    17%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 2
    • 5
    • 2
    • 3
    • 3
    • 5
    • 1
    • 4
    • 2

    Rating Categories

    • Location4.1
    • Cleanliness3.6
    • Room3.7
    • Food3.5
    • Hospitality3.8
    • Value For Money3.7
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property is located conveniently near Karol Bagh, making it easy to shop and access public transport. Guests appreciate the cooperative staff and prompt service, along with the decent food options available nearby. However, common complaints include room cleanliness, maintenance issues, and small room sizes. Overall, the experience can be hit or miss, but the location and staff help enhance the stay.

    Sort by:

    Positive first
    2.0

    Poor Stay

    ritesh k.couple

    We checked in early so He asked for extra money I told him that sir early check-in was written there so please give us check-in he said you will use AC and everything so extra charge is needed I was exhausted dur to traveling so i gave him because cancellation was also not there , room hygiene was nrml , AC was not working so we changed the room , food was also nrml not that good

    Travel Month: Jun 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    saikat c.

    Feedback about my 2 days stay at Hotel Shimla Heritage Delhi: Shabby hotel, highly overpriced, damp spots on each wall, balcony is covered in 5 cm deep layer of dust. The property manager was also rude

    Travel Month: Mar 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    tresa p.family with 1 kid

    As we checked in late, they refused for a late check out. But we went out for a shopping as well which took a few hours. So we compensated the same... amenities are very poor and they don't even have a restaurant. overall we don't like the stay.....

    Travel Month: Feb 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    sajimon p.business

    Unhigenic, towels dirty, torn old used look. No slippers for wash room. Stinchy room. No wash room kit. Rude behaviour

    Travel Month: Oct 2024

    Room: Deluxe Room

    2.0

    not to stay here . and make my trip should also not keep them on platform..

    business

    Very shabby rooms and linen. Food quality was very poor. The bed sheets were not clean at all showing dirt spots . Asked for early get up call. But even receptionist was sleeping tight

    Travel Month: Sep 2024

    Room: Deluxe Room

    4.0

    Minimum requirements are met.

    devendra.couple

    The property is okay like to stay for a couple of days. Since the crowd around the property is mainly comprising of students (ias, updc) the place is very quiet with no fuss around. You can get good food in the nearby area.

    Travel Month: May 2024

    Room: Super Deluxe Room with Balcony

    5.0

    Hotel is amazon

    ashok k.business

    Location is good nearby karol bagh. All the staff is very cooperative and room is in good condition.

    Travel Month: Apr 2024

    Room: Deluxe Room

    2.0

    Poor Stay

    yash c.loyalty-icon

    There were cockroaches in the room. Rooms were small but that was expected at this price range. Staff was helpful, hot water was provided but i cannot recommend this place to anyone as cleanliness was bad, bed was creaky, wardrobe was broken

    Travel Month: Dec 2023 (3-Night Stay)

    Room: Deluxe Room

    2.0

    Poor Stay

    dashrath s.business

    Location is good and food was good but rooms are very small and not clean and i have pay extra charges on food

    Travel Month: Nov 2023

    Room: Deluxe Room

    3.0

    Hotel, service and hospitality was decent but avoid of hiring cab for delhi local site seeing from them

    omkar b.family

    Hotel rooms and service was decent but they’ll trick you if you ask them for a cab for delhi local site seeing and you will end up spending more money

    Travel Month: Nov 2023

    Room: Deluxe Room

    2.0

    Very bad exp

    abhishek k.couple

    My exp was very bad. The rooms are not up to the mark. Bed sheets were dirty. The door lock is in bad condition, the room wall was dirty, the chair cover was very dirty, and the drawers were broken.

    Travel Month: Nov 2023

    Room: Deluxe Room

    4.0

    Friendly staff

    abhijit g.family

    All the members are well behaved with prompt service as well the food quality is good with all basic amenities provided. The location of the hotel is prime reason for your stay in karol bagh area as the commutation is easy.

    Travel Month: Jul 2023

    Room: Deluxe Room

    5.0

    Already known

    anand s.couple

    Quite good experience, staff is also good and polite always ready to helpful i already know this place cause my office staff use to book this for us

    Travel Month: May 2023

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    4.0

    Good

    satish t.business

    The bath towels are very dirty and need to be changed.

    Travel Month: Mar 2023

    Room: Deluxe Room

    3.0

    Average but not good

    deepthi k.loyalty-iconcouple

    Hotel stay is good if they give rooms whatever they show in pics

    Travel Month: Feb 2023 (3-Night Stay)

    Room: Super Deluxe Room with Balcony

    1.0

    Terrible Stay

    raajesh h.

    I think you should check your records. On what issues happened. And due to this we had changed this hotel and it was handled by your customer care. We never stayed in shimla heritage. You need to do your homework first. Before shooting queries

    Travel Month: Nov 2022

    Room: Deluxe Room

    1.0

    Terrible hotel. Kick out of mm t humble request

    dr j.couple

    It was terrible condition of rooms there. Worst hotel i had ever seen. Humble request to team mmt please kick it out.

    Travel Month: Oct 2022

    Room: Deluxe Room

    1.0

    Not given rooms

    sooraj h.family

    When we re-ac there they allow to one room for refresh one hour then they promise us after one hour rooms will be ready. When we come back in the night they not given the rooms and shift to another hotel.

    Travel Month: Sep 2022

    Room: Deluxe Room

    4.0

    Good hatel management and staff are friendly

    gopal g.couple

    Very good hatel and management

    Travel Month: Aug 2022

    Room: Deluxe Room

    4.0

    Hygienic hotel

    amit k.solo

    Room was hygiene. Staff was cordial and cooperative

    Travel Month: Jul 2022

    Room: Deluxe Room

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