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Pallapatti, Salem
440 Ratings, 193 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the spacious and clean rooms, with decent amenities and good food options, especially the South Indian breakfast. The property’s prime location near transportation hubs and its hygienic environment are frequently highlighted. Attentive and cooperative staff contribute to a pleasant experience, although some noted areas for improvement in maintenance and staff interactions. Overall, it seems to be a solid choice for comfort and value.
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Excellent Stay
good spacious room nice break fast good location. overall a good experience
Room: Standard
STAR HOTEL FEEL
I'm a regular customer in the hotel; Property was excellent and complimentary breakfast was good hygienic and tasty. Strongly recommended.
Room: Standard
Excellent Stay
This hotel is actually very, very cost-effective and very, very cooperative
Room: Standard
Hotel Rathna Residency has replied on Wed Oct 08 20:33:31 IST 2025
Hi Ashik Sheik, warm greetings from Rathna Residency Salem and thank you for your feedback regarding your stay we are truly pleased that you had a comfortable stay with us and we value your patronage. The team and i look forward to have you stay with us again. Have a good day!
Average Stay
The location is perfect, and the washroom is not clean, the room floor was sticky , Ac was not proper before our check in windows was open so mosquitos overall this time experience not good
Room: Standard
Hotel Rathna Residency has replied on Fri Sep 26 18:40:53 IST 2025
Dear Abbas Hasen, Warm greetings from Rathna Residency Salem.Thank you for your Valuable feedback regarding your Stay. We truly regret the inconvenience caused .The Team and I look forward to welcoming you back to a better and enriching stay with us. .
Not a great hotel for what they charge, should be around 1.5k to 2k max
Very dimly lit, room was ok. We requested uncut fruits in breakfast and even that was denied. No toiletries, no slippers, just one towel and one pillow for the two of us. Reception and house keeping picked phone only after repeated calls. Promised hot water but even that was not coming.
Room: Standard
Hotel Rathna Residency has replied on Tue Aug 26 13:02:07 IST 2025
Dear Saumitra Tripathi , Warm greetings from Rathna Residency Salem.Thank you for your Valuable feedback regarding your Stay. We truly regret the inconvenience caused .The Team and I look forward to welcoming you back to a better and enriching stay with us. .
Stay
Ok good hospitality and food
Room: Standard
Hotel Rathna Residency has replied on Tue Aug 26 13:04:26 IST 2025
Hi Gopalakrishnan N, warm greetings from Rathna Residency Salem and thank you for your feedback regarding your stay we are truly pleased that you had a comfortable stay with us and we value your patronage. The team and i look forward to have you stay with us again. Have a good day!
Avera stay
Average stay . Need better maintenance.this is my second time at the same place .
Room: Suite
Hotel Rathna Residency has replied on Tue Aug 26 13:03:21 IST 2025
Dear bala subramaniyam , Warm greetings from Rathna Residency Salem.Thank you for your Valuable feedback regarding your Stay. We truly regret the inconvenience caused .The Team and I look forward to welcoming you back to a better and enriching stay with us. .
Well maintained hotel,very good service
It is an easy to locate and well maintained hotel. The morning breakfast is also good and well experienced staffs
Room: Standard
Hotel Rathna Residency has replied on Sat Apr 05 18:52:29 IST 2025
Hi Shibulal, warm greetings from Rathna Residency Salem and thank you for your feedback regarding your stay we are truly pleased that you had a comfortable stay with us and we value your patronage. The team and i look forward to have you stay with us again. Have a good day!
Poor Stay
Hotel experience was very poor appearance in the room and staff. No value added service from their end .
Room: Standard
Hotel Rathna Residency has replied on Sat Apr 05 18:51:19 IST 2025
Dear sargon varghese , Warm greetings from Rathna Residency Salem.Thank you for your Valuable feedback regarding your Stay. We truly regret the inconvenience caused .The Team and I look forward to welcoming you back to a better and enri... Read More
Good Stay
Close proximity to railway station and bus stop, location is very suitable for travel. They have a good breakfast spread of tamil dosa, idli, pongal and the usual bread, eggs and juices. The rooms were cozy and comfortable. Some bathroom fittings were old and broken. Rest was good
Room: Standard
Hotel Rathna Residency has replied on Fri Feb 21 18:25:36 IST 2025
Hi Anand narayana Panicker, warm greetings from Rathna Residency Salem and thank you for your feedback regarding your stay we are truly pleased that you had a comfortable stay with us and we value your patronage. The team and i look forward to have you stay with us again. Have a good day!
Average Stay
Food and cleanliness they are good but light quality in room was so dim
Room: Standard
Hotel Rathna Residency has replied on Fri Feb 14 15:16:07 IST 2025
Dear Pavi kanagaraj , Warm greetings from Rathna Residency Salem.Thank you for your Valuable feedback regarding your Stay. We truly regret the inconvenience caused .The Team and I look forward to welcoming you back to a better and enriching stay with us. .
Bad for family stay
The bathroom door lock got stuck as soon as we closed the door. When we tried to open it, the handle broke. Despite this, they still charged us for the damage. Additionally, the room was not fresh and had an unpleasant smell.
Room: Standard
Hotel Rathna Residency has replied on Fri Feb 14 15:13:34 IST 2025
Dear Magesh v , Warm greetings from Rathna Residency Salem.Thank you for your Valuable feedback regarding your Stay. We truly regret the inconvenience caused .The Team and I look forward to welcoming you back to a better and enriching stay with us. .
Very good hotel in this price range
I choose this hotel based on their overall rating despite seeing reviews complaining about the reception staff and management. Overall the hotel is really worth the money paid. Reached the hotel easily which was just 5 mins from highway, rooms were spacious and clean. Food was good as well although price was a bit high. Talking about reception staff about whom many had complained about, yes they aren't as welcoming as other hotel staffs, they will just answer and get back to their work, but it's totally fine. I would definitely choose this hotel next time if I have to stay in Salem.
Room: Standard
Hotel Rathna Residency has replied on Tue Aug 26 13:04:56 IST 2025
Hi Arunkumar V R, warm greetings from Rathna Residency Salem and thank you for your feedback regarding your stay we are truly pleased that you had a comfortable stay with us and we value your patronage. The team and i look forward to have you stay with us again. Have a good day!
Good Stay
Very good hospitality
Room: Standard
Hotel Rathna Residency has replied on Fri Feb 14 15:22:03 IST 2025
Hi Bharanidharan, warm greetings from Rathna Residency Salem and thank you for your feedback regarding your stay we are truly pleased that you had a comfortable stay with us and we value your patronage. The team and i look forward to have you stay with us again. Have a good day!
Over priced local lodge
Pretty average hotel. Looks like a premium lodge. It’s not worth the kind of money you pay for. Price is in the luxury category but facilities are of a local lodge. Clean rooms, with no refrigerator no premium looks, not even a proper chair to sit. When you ask for drinking water, it’s given in a steel jug that you find in a lodge. Food average. Cost is premium. Overall disappointing. Will never book this at this price.
Room: Standard
Hotel Rathna Residency has replied on Fri Feb 14 15:21:06 IST 2025
Dear Uma Nagendra , Warm greetings from Rathna Residency Salem.Thank you for your Valuable feedback regarding your Stay. We truly regret the inconvenience caused .The Team and I look forward to welcoming you back to a better and enriching stay with us. .
Excellent Stay
Excellent
Room: Standard
Hotel Rathna Residency has replied on Sat Dec 28 09:21:40 IST 2024
Hi Ayyappan, warm greetings from Rathna Residency Salem and thank you for your feedback regarding your stay we are truly pleased that you had a comfortable stay with us and we value your patronage. The team and i look forward to have you stay with us again. Have a good day!
Good Stay
Very good ambience, with nice parking place. And breakfast is decent. Venue center of city.
Room: Standard
Hotel Rathna Residency has replied on Sat Dec 28 09:21:07 IST 2024
Hi Boobalan, warm greetings from Rathna Residency Salem and thank you for your feedback regarding your stay we are truly pleased that you had a comfortable stay with us and we value your patronage. The team and i look forward to have you stay with us again. Have a good day!
Enjoyable stay in sale
The hotel is located in a place from where one can have easy access to new bus stand and railway station and access to auto and bus services are just walkable distance. Complimentary buffet breakfast includes all the south indian dishes and changes the menu daily. We stayed three days and tried all the items and really enjoyed the menu. The hotel maintains hygiene of the highest order. They clean rooms everyday, 24 hours hot water supply. And timely response from our queries and very polite and helpful staff. Strongly recommend for anybody who would like to have a comfortable stay at a moderate tariff in salem.
Room: Standard
Hotel Rathna Residency has replied on Tue Sep 17 08:53:52 IST 2024
Dear Madhusoodanan Viswanathan, Greetings From Rathna Residency Salem! It was a pleasure having you stay with us! Thank you for taking the time to leave us a feedback.
Excellent Stay
Hotel was very neat and clean food was excellent both infrastructure and ambience was great
Room: Standard
Hotel Rathna Residency has replied on Fri Aug 09 09:57:44 IST 2024
Dear Rajasekar, Greetings From Rathna Residency Salem! It was a pleasure having you stay with us! Thank you for taking the time to leave us a feedback.
Excellent Stay
excellent hotel. rest room was very clean and neat room toooo……
Room: Standard
Hotel Rathna Residency has replied on Fri Aug 09 09:55:31 IST 2024
Dear Ayyappan, Greetings From Rathna Residency Salem! It was a pleasure having you stay with us! Thank you for taking the time to leave us a feedback.
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