The property boasts an excellent location with breathtaking views of Kanchenjunga, especially from back rooms. Guests have highlighted the courteous and helpful staff and tasty Bengali-style cuisine. However, some reviews pointed out issues like old rooms needing maintenance and a lack of water on certain days. Additionally, there was mention of uncomfortable beds and no private balconies. Overall, it's a decent choice if you appreciate good food and a scenic outlook but be mindful of some drawbacks.