The property boasts excellent service with friendly and professional staff, ensuring a welcoming atmosphere. Guests appreciate the cleanliness and the well-equipped rooms. Many have highlighted their fantastic experiences, from seamless check-in to a cozy stay. However, there are concerns about check-in issues and denied accommodations, leading to frustrations and refund requests for some. The combination of good service and cleanliness seems to be its main strength amidst the challenges faced by others.