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You are booking hotel for more than 30 days

Review Of Hotel O Regal Stays0123401234

Patia, Bhubaneshwar

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    2.7
    Average

    48 Ratings, 24 Reviews

    excellent
    27%
    very good
    17%
    average
    13%
    poor
    4%
    bad
    40%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 1
    • 1
    • 1
    • 1
    • 1
    • 2
    • 1
    • 1

    Rating Categories

    • Location4.1
    • Cleanliness3.4
    • Room3.5
    • Food2.8
    • Value For Money3.3
    • Facilities4.5
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property has a mix of experiences, with some guests praising the friendly staff and good food. However, multiple reviews highlight major issues, such as poor cleanliness, broken facilities, and foul smells in the rooms. The location seems to be a concern, as guests found it difficult to navigate and also had issues with nearby disturbances. While some appreciated the amenities offered, many faced frustrations with their bookings and overall hygiene, making for a not-so-pleasant experience.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    prashant k.

    My stay was not pleasant at all, because the hotel manager refused to give me the stay. So i called your service, and the person behind the call said a refund was initiated and an email was sent to my email id. Still i have not received any email. That means, i am cheated by mmt. And i don't need your discount, i am uninstalling this app

    Travel Month: Apr 2023

    Room: Classic

    Hotel O Regal Stays has replied on Wed May 31 16:16:38 IST 2023

    Hi, we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.

    1.0

    Google map does not show the location properly.

    md a.loyalty-iconfamily

    Google Maps does not show the location properly. I have booked the hotel and the owner first said they have stopped accepting bookings. On top of that, it's a non-refundable booking. After fighting with the owner he finally agreed to accept the booking. The owner kept on nagging and also he had told me 4 times to eat hotel food instead of outside food on delivery. I like momo special biryani shakes rtc. And moreover, it's my choice he is no one to tell me to order food. The bathroom flush was broken. Water was getting inside the room. Bed-sheet and pillows were all dirty room was an extremely small smelly room. Overall a very bad experience. I am not going to book any more.

    Travel Month: Sep 2021

    Room: Classic (2X)

    1.0

    Worst experience

    ajay k.group

    Please don't fall into the trap. The place stinks. It's very bad. No hygiene, no maintenance, no cleaning. No breakfast. Unbelievable pathetic experience.

    Travel Month: Jun 2021

    Room: Classic (2X)

    Hotel O Regal Stays has replied on Fri Jun 25 10:49:13 IST 2021

    Hi, ajay! we regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, jacob

    5.0

    Excellent stay

    amit k.loyalty-iconbusiness

    Very good staff. Good hotel.

    Travel Month: Mar 2021

    Room: Classic (2X)

    Hotel O Regal Stays has replied on Sat Mar 20 20:30:34 IST 2021

    Heartfelt gratitude for sharing this, amit kumar prasad! this is something which always encourages us to serve you even better. Looking forward to hosting you soon. Regards, james!

    1.0

    Bad

    tusar d.business

    Bad behaviour hotel reception boy.

    Travel Month: Aug 2020

    Room: Classic (2X)

    Hotel O Regal Stays has replied on Wed Aug 12 17:47:59 IST 2020

    We are sorry for the inconvenience caused to you, Tusar! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Jatin!

    1.0

    Terrible stay

    arun k.business

    Pathetic, nest to worst cleanliness, no service, not approachable, cab denies to pick up and drop, had to book separate hotel even after paying in full

    Travel Month: Mar 2020 (3-Night Stay)

    Room: Classic (2X)

    Hotel O Regal Stays has replied on Mon Mar 09 18:13:12 IST 2020

    Sorry for the trouble you had with us, Arun! We've marked a note of the concern shared and will definitely work towards better guest experience in the future. Regards, Rajendra!

    1.0

    Terrible

    anil k.business

    Terrible is the least appropriate word. Foul smelling room, used bathroom, dirty sheets

    Travel Month: Mar 2020

    Room: Classic (2X)

    Hotel O Regal Stays has replied on Sun Mar 08 14:59:06 IST 2020

    Hey Anil, thanks for sharing this with us and we do apologize for the hassle faced. We have forwarded your feedback to our concerned team to ensure your next visit more comfortable and relaxing with us. Regards, Rajendra!

    3.0

    Average

    saloni k.family

    One bed is broken. Very noisy. Surrounding is very bad. Some boys are shouting a lot inside the hotel. Very disturbing environment

    Travel Month: Jan 2020

    Room: Classic (2X)

    Hotel O Regal Stays has replied on Wed Jan 15 09:11:53 IST 2020

    Hi Saloni, we are extremely sorry that your experience did not match your expectations with us. This is on us and we would love to know how can we make it better for you. Please feel free to reach out to us over our direct contact handles. Regards, Ravi!

    5.0

    Excellent Stay

    sushantakumar p.business

    Very good stay and receptionist is so good and cooperative

    Travel Month: Sep 2019

    Room: Classic (2X)

    Hotel O Regal Stays has replied on Tue Oct 01 07:20:18 IST 2019

    Glad to see that you have rated us positively, Sushantakumar Pati! We will keep delighting our guests and promise to keep service standards high whenever you stay next with us. Regards, Pravin.

    2.0

    Worst room insects all over

    surya s.solo

    Bathroom water not going properly through the pipes. Room floor was very very dirty. Dust all over the floor

    Travel Month: Sep 2019

    Room: Classic (2X)

    Hotel O Regal Stays has replied on Thu Sep 12 18:38:00 IST 2019

    Never meant to disappoint you, Surya! We'll deep dive into this issue and will put in our best efforts to serve you better. Regards, Amit

    4.0

    Location

    soumya b.couple

    Location is not good. Food is delicious

    Travel Month: Aug 2019

    Room: Classic (2X)

    Hotel O Regal Stays has replied on Thu Sep 05 23:13:36 IST 2019

    Hey Soumya, It's so disheartening to see our valued guest unsatisfied with our services. Surely, we'll work upon your feedback to ensure the better experience in the future. Regards, Amit

    5.0

    Excellent Stay

    sankalpa r.loyalty-iconcouple

    Perfect stay. Nice room. Good staff

    Travel Month: Aug 2019

    Room: Classic (2X)

    Hotel O Regal Stays has replied on Sun Aug 11 06:19:17 IST 2019

    Thank you for acknowledging our efforts, Sankalpa Rout! We're glad that you had a good experience with us. We'll ensure that we give you the best services to your next stay with us. Regards, Swarna.

    4.0

    Good Stay

    subhabrata g.solo

    Good food. Location not that good. Service was ok. It was a short stay but comfortable.

    Travel Month: Aug 2019

    Room: Classic (2X)

    Hotel O Regal Stays has replied on Tue Aug 27 19:01:44 IST 2019

    Hi, Subhabrata! Thanks for spending your valuable time to write the review. Surely, we'll work on your feedback for the better guest experience in the future. Hope to host you soon :) Regards, Vishal

    1.0

    Terrible Stay

    vikas s.loyalty-iconsolo

    Bed sheets was not properly maintained and washed. The floor was full of dust. I was not able to walk without sleepers in the room and cigarette smell in the room

    Travel Month: Jul 2019

    Room: Classic (2X)

    Hotel O Regal Stays has replied on Mon Aug 05 14:54:25 IST 2019

    Hi, Vikas! We're deeply sorry about the unpleasant experience you had with us. Cleanliness is something that we're peculiar about and can to compromise on, needless to say, we never want our guests to experience such issues. Thanks for highlighting this issue and be assured we'll be taking this up and fix it with immediate effect. Do reach out to us in case of anything else. Have a great day ahead! Regards, Rachit.

    3.0

    Good place if you are going for budget

    swapnasis d.family

    Well it's nice, small place. Staffs were friendly. Food at the restaurant was very good, but they should keep the room neat and clean, it was not. If you are looking for place in less budget I would recommend this one.

    Travel Month: Jul 2019

    Room: Classic (2X)

    Hotel O Regal Stays has replied on Tue Jul 16 22:45:30 IST 2019

    Thank you for the appreciation, Virag! We hope to give you a consistent service every time. Regards, Rahul

    5.0

    Best

    jyotirmaya p.family

    All are best in Regal stay. Food cleaning interior location value of money

    Travel Month: Jul 2019 (4-Night Stay)

    Room: Classic (2X)

    Hotel O Regal Stays has replied on Mon Jul 15 08:16:39 IST 2019

    Thank you for your sweet words, Jyotirmaya Panda! We hope to give you a consistent service every time. Regards, Amit.

    4.0

    Good Stay

    rakesh k.family

    Cleanliness maintained but it's in a very remote place

    Travel Month: Jun 2019

    Room: Classic (2X)

    Hotel O Regal Stays has replied on Tue Jul 02 22:28:23 IST 2019

    Hey Taran, we re extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Sagar

    4.0

    Great place to stay

    somdatto s.couple

    The staff were very good and the room was great considering the amount they are charging.

    Travel Month: Jun 2019

    Room: Classic (2X)

    Hotel O Regal Stays has replied on Mon Jun 24 20:40:36 IST 2019

    Hi Somdatto, thank you for sharing your love with us :) we will constantly strive to provide consistent service every time whenever you visit us. Keep sharing your views in the future as well. Regards, Navneet.

    3.0

    Decent stay

    vivek s.loyalty-icon

    Room was above my expectations as far as the amenities are concerned TV, AC, geyser, wardrobe and balcony. The staff was very cordial and helpful. The rate of food was quite affordable but it was bit spicy for me. There are few shortcomings with the room, few mosquitoes are there and the room was not sound proof.
    Decent room but outside noise was little annoying.

    Travel Month: Nov 2018

    Room: Classic Room

    1.0

    Terrible Stay

    manik g.

    Everything was well maintained and fine.

    Travel Month: Oct 2018

    Room: Classic Room

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