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Review Of Hotel O Navodian Palace

Palam, Delhi | 9 km drive to T1 - Delhi Airport (IGI Airport)

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    2.6
    Average

    17 Ratings

    excellent
    29%
    very good
    18%
    average
    6%
    poor
    6%
    bad
    41%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 1
    • 1
    • 4
    • 1
    • 5
    • 2
    • 3

    Rating Categories

    • Location3.3
    • Cleanliness3.8
    • Room3.8
    • Value For Money3.0
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property has spacious rooms that some guests found neat and comfortable, appreciating the polite staff and convenient location for activities. However, there are concerns about cleanliness with some mentioning unwashed bed linens and hot water issues. Guests noted inconsistent service, including extra charges and lack of support at the reception. Overall, experiences varied significantly.

    1.0

    Worst experience

    sunil s.solo

    Rooms were not cleaned properly. It was totally opposite which i saw in photoz. Bedsheet were not clened. Though i booked with discounted rate hotel management asked me to pay extra. Pathetic experience. I wud suggest everyone not to book any hotel by just seeing low prices and photoz

    Travel Month: Nov 2022

    Room: Classic

    1.0

    Terrible Stay

    pravesh m.solo

    पेमेंट लेने के बाद भी नास्ता नही दिया बताया कि द्वारा पेमेंट नही दिया जाता

    Travel Month: Apr 2022

    Room: Classic (2X)

    1.0

    Property location mila hi nhi

    prashant p.group

    Property location btaya hi nhi hotel wale ne aur location glt hai apki app me

    Travel Month: May 2022

    Room: Classic (2X)

    4.0

    Pleasant stay

    mehul k.solo

    The room is quite spacious and everything was neat and clean.

    Travel Month: Mar 2020

    Room: Saver Double (X)

    Hotel O Navodian Palace has replied on Mon Mar 09 18:13:09 IST 2020

    Loved to hear this, Mehul! It will be great if you could spread the word amongst your circle. Have a pleasant day ahead). Regards, Shreya!

    5.0

    Good one

    harsh s.couple

    It is good for an emergency stay.

    Travel Month: Dec 2019

    Room: Saver Double (X)

    Hotel O Navodian Palace has replied on Mon Jan 06 07:37:07 IST 2020

    Appreciate your positive rating, harsh Sangwan! We do take pride in catering to our guest's needs the best way we can. Keep this love coming) regards, Swarna

    2.0

    I had very bad experience in Navodian Oyo rooms

    sugesh k.business

    Very bad behavior from the reception and the room is not much better for said amount, they are not providing good facilities.

    Travel Month: Dec 2019

    Room: Saver Double (X)

    Hotel O Navodian Palace has replied on Fri Jan 03 11:42:54 IST 2020

    Sorry for the discommode, Sugesh. Thanks for notifying us and will surely work towards better guest experience in the future. Regards, Pallavi!

    3.0

    Ok

    sanyam a.solo

    Nice in terms of return for money staff not very supportive asks for cash payment from the next time and won't be accepting online payment. Rest everything thing was ok.

    Travel Month: Dec 2019

    Room: Saver Double (X)

    Hotel O Navodian Palace has replied on Sun Dec 22 11:35:13 IST 2019

    Hi Sanyam, we are extremely sorry that your experience did not match your expectations with us. This is on us and we would love to know how can we make it better for you. Please feel free to reach out to us over our direct contact handles. Regards, Poorav!

    5.0

    Receptionist is good and friendly.

    boyapati l.solo

    My room is not so clean. Hot water is also not working in my room. Rest of all good.

    Travel Month: Dec 2019

    Room: Saver Double (X)

    Hotel O Navodian Palace has replied on Sat Dec 07 07:34:47 IST 2019

    Hi, Boyapati Lakshman! We are elated to know that you liked our services. We cherish your association and foresee to serve you beyond your expectations to create a fruitful journey with us. Have a great day! Regards, Sagar

    1.0

    Charges

    vijay s.solo

    Hotel charged extra for stay.

    Travel Month: Nov 2019

    Room: Saver Double (X)

    Hotel O Navodian Palace has replied on Tue Dec 03 13:02:19 IST 2019

    Sorry for the trouble you had with us, Vijay! We've marked a note of the concern shared and will definitely work towards better guest experience in the future. Regards, Rachit!

    4.0

    Average

    sumit s.couple

    Pillow cover and bed sheet not washed properly, hot water not available.

    Travel Month: Oct 2019

    Room: Saver Double (X)

    Hotel O Navodian Palace has replied on Thu Nov 21 12:49:39 IST 2019

    Thank you so much for the wonderful rating, Sumit. Be assured, we've marked a note of this concern to ensure a comfortable and relaxing stay ahead :) Regards, Poorav!

    5.0

    Excellent stay

    praveen k.couple

    The stay was awesome and well maintained staff.

    Travel Month: Nov 2019

    Room: Saver Double (X)

    Hotel O Navodian Palace has replied on Sun Nov 17 07:40:26 IST 2019

    Thanks for the perfect rating, Praveen Kumar! Hope this love is retain forever and we ensure to make your next stay more exciting and memorable one) have a great day! Regards, Pravin

    5.0

    Excellent Stay

    harsh s.couple

    The hotel stay was very pleasant and comfortable. The staff was very polite and helpful, the location was very convenient for getting around and many activities. If we were to travel again, we would definitely stay there again!

    Travel Month: Oct 2019

    Room: Classic (2X)

    Hotel O Navodian Palace has replied on Wed Nov 06 07:42:57 IST 2019

    Hi, harsh Sangwan! Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon again with a pleasant experience. Regards, Vishal

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