Guests express serious dissatisfaction with the property, highlighting poor cleanliness and service. Many complain about shared bathrooms, a lack of basic amenities, and inadequate staff support. There's a consistent theme of shabby and small rooms, with features like faulty taps and uncomfortable facilities. Additionally, issues with check-in and misleading room representations were noted. Despite some positive remarks about the location and staff behavior, the overall sentiment leans towards a disheartening experience for visitors.