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Review Of Hotel O Galaxy Hospitality

Kharadi, Pune | 6.6 km drive to Pune International Airport

    User Rating & Reviews

    • everyone
    • couple
    • solo
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    • family
    2.7
    Average

    32 Ratings, 19 Reviews

    excellent
    31%
    very good
    13%
    average
    3%
    poor
    3%
    bad
    50%

    Last 10 Customer Ratings (Latest First)

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    Rating Categories

    • Location4.1
    • Cleanliness3.7
    • Value For Money4.0
    • Facilities3.9
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Terrible check-in experience with unresolved payment issues
    • Unhygienic rooms and washrooms with inadequate water supply
    • Some guests appreciate the friendly and young staff
    • Easy check-in process with clean, comfy rooms noted by positive reviews
    Read more

    Sort by:

    Positive first
    1.0

    Terrible Stay

    rajkumar s.solo

    Location was good, but facilities are not good. Rooms are not clean, cockraches, small insects roams freely. AC, TV not working. No toiletories provided. Geyser for hot water was leaking current. Bed sheet & pillow covers not good.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Deluxe

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    1.0

    Terrible Stay

    aniket s.

    Terrible it was

    Travel Month: Oct 2023 (3-Night Stay)

    Room: Classic

    1.0

    Check in denied saying that pending payment

    hari k.couple

    I have paid full amount in make mytrip but checkin has been denied saying that pending payment, but there is no such thing has been showing in the make my trip, raised a complaint on 11th jun e till now resolution has not been provided and couldn't able to connect to customer service

    Travel Month: Jun 2022

    Room: Classic

    1.0

    Unhygienic and no services

    nissar s.family

    Room and washroom is very unhygienic. No water supply in wash room and no proper response from hotel staff

    Travel Month: Jun 2022

    Room: Classic

    1.0

    Very bad experience

    nidhi.solo

    Room hotel staff was very young

    Travel Month: May 2022

    Room: Classic (2X)

    5.0

    Excellent Stay

    sameer.solo

    Ab amazing place to spend quality time with family without any hassle. Check-in was quite and smooth. Rooms comes with comfy furniture and are neat and clean. Locating the hotel was not a problem.

    Travel Month: May 2022

    Room: Classic (2X)

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    Hotel O Galaxy Hospitality has replied on Wed May 11 08:13:10 IST 2022

    Thanks for sharing your valuable feedback sameer shaikh! hoping to make your next stay more fascinating to your further visits. Have a wonderful day! regards, rahul

    5.0

    Excellent Stay

    sabir s.solo

    The hotel was hands down the best hotel in the city in price they charged. Rooms were decent and amazing. Also the staff was absolutely friendly. Overall, had a good stay here.

    Travel Month: Apr 2022

    Room: Classic (2X)

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    Hotel O Galaxy Hospitality has replied on Thu May 05 08:37:48 IST 2022

    Hi, saber shaikh! thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon again with a pleasant experience. Regards, navneet

    1.0

    Terrible Stay

    saral s.

    pathetic stay. that too without ac (though they claim ac is there. the staff is rude as well and misbehaving. room are dirty, dogs and cats were roaming around. also, pathetic response

    Travel Month: Apr 2022
    5.0

    Personal

    divakara p.solo

    As the name only says, the hotel is elegant and best. The service we got here was incredible. The rooms were extraordinary good. No hotel can beat this one in terms of hospitality. One of the best hotel in this budget in the city. Will definitely go again.

    Travel Month: Apr 2022

    Room: Classic (2X)

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    Hotel O Galaxy Hospitality has replied on Sat Apr 23 08:07:13 IST 2022

    Hi, divakara poojary! we're pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better. Hope to welcome you soon again with wonderful experience further. Regards, vishal

    5.0

    Excellent hotel to just relax. Quite central to all attractions

    ashish b.solo

    The beautiful rooms with all the amenities furnished with comfy furniture are given to us post an easy check-in. Hotel staff is really welcoming and supportive. Hotel is easily accessible by public transport. I had a great time.

    Travel Month: Apr 2022

    Room: Classic (2X)

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    Hotel O Galaxy Hospitality has replied on Mon Apr 18 08:19:17 IST 2022

    Thank you for sharing your seamless experience, ashish bagal! we'll look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, vishal

    5.0

    Very good experience

    akash m.solo

    As the name only suggests, the hotel is elegant and good. The staff gave us a warm welcome. When we got into the room, we were mesmerised seeing their well structured room. The theme of the hotel was based on greenery and artificial grass was installed all around the hotel. I visited phoenix market city which was near. I felt that it was all value for the money i spent for my stay here. Had a very good time here.

    Travel Month: Apr 2022

    Room: Classic (2X)

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    Hotel O Galaxy Hospitality has replied on Fri Apr 15 08:00:14 IST 2022

    Hey akash more, delighted by your feedback, it matters a lot to us. Hope to host you soon ) regards, rachit

    5.0

    Good stay

    mohan.solo

    Good location, near highway wit

    Travel Month: Apr 2022

    Room: Classic (2X)

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    Hotel O Galaxy Hospitality has replied on Wed Apr 13 08:09:04 IST 2022

    Hey, mohan shelke ! thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, vishal

    5.0

    Excellent Stay

    shailesh k.solo

    A great place to get clean, comfortable and affordable rooms with quick check-ins and check-outs. Staff members are super efficient in their work and are vey well spoken. Wonderful experience at this hotel

    Travel Month: Apr 2022

    Room: Classic (2X)

    Hotel O Galaxy Hospitality has replied on Tue Apr 12 08:19:05 IST 2022

    That's what we love to hear, shailesh kamble! give us another opportunity to delight you again with our services soon. Wish you a wonderful day. Regards, pravin

    5.0

    Excellent Stay

    arvind m.solo

    I recently got visit this amazing hotel. Everything about hotel was great from smooth check-ins and check-outs to the efficient and helpful staff to quick room service. Locating the hotel was also easy and can be easily reached by public transport. Would definitely visit again.

    Travel Month: Apr 2022

    Room: Classic (2X)

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    Hotel O Galaxy Hospitality has replied on Mon Apr 11 07:56:38 IST 2022

    Thanks for sharing your amazing feedback, arvind meshram! do give us more chances to delight you in the future as well. Regards, navneet

    5.0

    Excellent location

    sameer j.solo

    Hotel has got some really pretty rooms with comfortable furnitures to sit back and relax. The vibrant colors on the wall with the contrasting green leaf decor was too energizing and served as perfect backgrounds for the photographs. The downtown location of it helped me with my shopping spree. The staffs were sweet and the sanitation facilities were on pin point. I loved the ambience around and the freshness of the place.

    Travel Month: Apr 2022

    Room: Classic (2X)

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    Hotel O Galaxy Hospitality has replied on Fri Apr 08 08:20:48 IST 2022

    Hey, sameer jamaluddin shaikh! your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we'll put in our continuous efforts to retain this love and make your experience nothing less than perfect to your next visit with us. Have a pleasant day ahead ) regards, amit

    1.0

    Worst experience

    bhushan i.couple

    No cleanliness, bedsheets and blankets were dirty, staff was arrogant. Hygiene is at stake. Rooms are too small. Not at all value for money. Better go and live in dharmshala. Safety norms are not followed. No sanitizer, no one's wearing mask. Food was pathetic. Dirtyness and pathetic food were the worst parts.

    Travel Month: Mar 2022

    Room: Classic (2X)

    Hotel O Galaxy Hospitality has replied on Fri Apr 08 11:46:06 IST 2022

    Hi, we are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback. Regards, thomas

    4.0

    Good hotel for low budget in kharadi

    sanket j.loyalty-iconbusiness

    Good stay for a low budget with nice & clean rooms.

    Travel Month: Dec 2021

    Room: Classic (2X)

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    5.0

    Nice stay

    r k.business

    It's a small hotel, but it's really a good experience. Staffs are very friendly and helpfull. Amenities are also good, as comparison to price it's really was a great stay.

    Travel Month: Dec 2021

    Room: Classic (2X)

    Hotel O Galaxy Hospitality has replied on Wed Jan 05 08:05:17 IST 2022

    Hi, r k manna! thank you so much for rating us positively) looking forward to your continuous love and support to your next visit. Do share your views in the future as well. Regards, hemant

    4.0

    Hotel is located on main highway and near to air port, hygiene and safety is ok.

    raj p.family

    Stayed for 2 days during last week which was comfortable.

    Travel Month: Dec 2021

    Room: Classic (2X)

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