Guests have shared mixed feelings about this property. Many faced cleanliness issues, such as dirty rooms and unpleasant odors. Customer service was often described as rude, with reports of poor room service and mishandling of bookings. While some appreciated the nice ambiance and cleanliness of certain rooms, others experienced maintenance problems like leaking air conditioning. Overall, dissatisfaction clouded the stay for numerous guests, with several expressing a lack of value for their money.