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Review Of Hotel Neelam

New Market Area, Kolkata | 1.3 km drive to Esplanade Metro, Kolkata

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    35 Ratings, 15 Reviews

    excellent
    26%
    very good
    26%
    average
    26%
    poor
    11%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 2
    • 3
    • 3
    • 5
    • 4
    • 3
    • 5
    • 1
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property offers a cozy and clean environment, with friendly staff and a good location near tourist spots. Guests appreciate the tidy rooms, though there are some complaints about the AC issues and lack of breakfast options. While the property is noted for its affordability, some have mentioned that the amenities could be improved, like having kettles and better room service. Overall, it’s considered comfortable but may not meet everyone's expectations.

    Sort by:

    Positive first
    4.0

    Good Stay

    sumona k.solo

    The location and facilities are good but haven't tasted the food so no comments

    Travel Month: Sep 2025

    Room: Standard Room AC

    3.0

    about hotel

    harshad c.family

    Hotel was Average and the property cleanliness was above average. People around were so good that they helped us with finding only veg restaurants.

    Travel Month: May 2025

    Room: Standard Room AC

    3.0

    Average Stay

    family with 1 kid

    It looks like a simple guest house, no kettle, no iron, no clean towels, ac not working, no drinking water... only the room was average.. but there are no good amenities in the room, please see the price according the room

    Travel Month: Feb 2025

    Room: Standard Room AC

    • user photos
    • user photos
    • user photos
    1.0

    Cozy rooms with No Food

    veena k.loyalty-iconcouple

    Literally too cozy place and rooms are clean. AC didn’t work , No breakfast at all. There is no restaurant in the hotel to serve breakfast. They didnt give breakfast for us during our stay.

    Travel Month: Feb 2025

    Room: Standard Room AC

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    sandeep v.

    Had a nice stay. Hotel was clean and tidy. Supporting staff. Breakfast was good. Nearby to visit all tourist places.

    Travel Month: Jul 2024

    Room: Standard Room AC

    • user photos

    Hotel Neelam has replied on Fri Sep 06 20:19:26 IST 2024

    Thanks

    4.0

    Guest friendly and economy

    anwar.family

    Noise free and homely environment. Manager and boys are very cooperative. Clean and heisenic. Recommend to provide the guest toothbrush paste and shampoo.

    Travel Month: Jun 2024

    Room: Standard Room AC

    • user photos
    • user photos
    5.0

    Excellent Stay

    ritesh m.

    Nice and clean property but staffs are greedy at every points askig for tips.

    Travel Month: Jan 2024

    Room: Standard Room AC

    Hotel Neelam has replied on Fri Sep 06 20:21:26 IST 2024

    Thank you very much

    5.0

    Excellent Stay

    gulshan r.business

    Hotel is good staff r friendly to each other room was also good property is in good location everything is nearby

    Travel Month: Dec 2023

    Room: Standard Room AC

    • user photos
    • user photos
    5.0

    Excellent Stay

    navadyuti p.family

    Proper place, comfortable and affordable, quality food available near by, best place to stay near new market area

    Travel Month: Nov 2023

    Room: Standard Room AC

    Hotel Neelam has replied on Fri Sep 06 20:22:31 IST 2024

    Thanks

    5.0

    Excellent Stay

    k r.

    It was amazing and beautiful ❤️

    Travel Month: Oct 2023

    Room: Standard Room AC

    3.0

    Average Stay

    punit h.

    3

    Travel Month: Aug 2023

    Room: Standard Room AC

    Hotel Neelam has replied on Fri Sep 06 20:23:43 IST 2024

    Thank You

    2.0

    Property

    raj s.loyalty-iconfamily

    Staff behaviour is rude to the customer room service are delay usually

    Travel Month: Dec 2022

    Room: Standard Room AC

    Hotel Neelam has replied on Fri Sep 06 20:24:39 IST 2024

    Will look into it, Thanks for rating

    2.0

    Prices are high for the premise

    ritu s.couple

    Location of hotel is good but as per the status of cleanliness it's prices are very high.

    Travel Month: Oct 2022

    Room: Standard Room AC

    Hotel Neelam has replied on Fri Sep 06 20:25:25 IST 2024

    Thanks, will look into it

    2.0

    No food available

    sujit v.loyalty-iconfamily

    Food is not available in hotel, ac does not work properly

    Travel Month: Apr 2022

    Room: Standard Room AC

    Hotel Neelam has replied on Fri Sep 06 20:26:04 IST 2024

    Thanks, will look upon it

    5.0

    Good

    rakesh b.couple

    Like the room and facilities spacious rooms

    Travel Month: Dec 2021 (3-Night Stay)

    Room: Standard Room AC

    Hotel Neelam has replied on Fri Sep 06 20:26:51 IST 2024

    Thanks a lot

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