The property has a mix of experiences. Many guests noted that cleanliness and maintenance were major issues, with rooms often found dirty and amenities lacking. Complaints included rude staff, unresponsive service, and inadequate facilities like broken taps and non-functional TVs. However, some highlighted a good location near the market, spacious rooms, and decent food at times. A few guests also appreciated the friendly staff and good service during special events like birthdays, showcasing potential amidst the chaos.