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Chembur, Mumbai | 3 minutes walk to Chembur Railway Station
59 Ratings, 32 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts a great location near the center and railway station, with cozy and clean rooms. Guests appreciated the friendly and helpful staff, along with excellent and varied breakfast options. However, there are notable concerns regarding cleanliness, maintenance issues like non-functioning AC, small room sizes, and lack of basic facilities. Some guests reported poor service and miscommunication about reservations, leading to a frustrating experience.
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Poor Stay
Very poor rooms conditions plugs and TV not working, door gets locked randomly. Very small rooms .
Room: Deluxe Room
Excellent Stay
Good value for money with fast check in nice interiors and good lighting in the room, Everything was Good value for money with fast check in nice interiors and good lighting in the room, Everything was smooth
Room: Executive Room
Hotel Manas Residency has replied on Mon Sep 29 12:11:12 IST 2025
Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon
Excellent Stay
surprisingly good bed was comfy would suggest to friends.great service super location really like the hotel
Room: Deluxe Room
Hotel Manas Residency has replied on Mon Sep 29 12:11:16 IST 2025
Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon
Poor Stay
A very bad experience The rooms were dirty and pathetic
Room: Deluxe Room
Hotel Manas Residency has replied on Fri Sep 12 15:51:52 IST 2025
We’re truly sorry to learn about your disappointing experience. Cleanliness and comfort are very important to us, and we regret that we fell short during your stay. Your feedback has been shared with the concerned team to ensure corrective action is taken immediately.
Good 💯
pleasantly surprised lobby looked good nothing to worry about overall experience was great 👍 Perfect
Room: Deluxe Room
Hotel Manas Residency has replied on Mon Sep 29 12:11:18 IST 2025
Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon
Wonderful stay
Smooth booking and check in experience great staff superb service basic amenities were available in room
Room: Deluxe Room
Hotel Manas Residency has replied on Mon Sep 29 12:11:21 IST 2025
Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon
Excellent Stay
Clean and cozy service was timely, good choice for a short stay. Check-in and check-out was comfortable.
Room: Executive Room
Hotel Manas Residency has replied on Mon Sep 29 12:11:23 IST 2025
Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon
Great location at reasonable pricing
Peaceful environment made it perfect for rest. Everything was smooth, right from check-in to check-out. Wi-Fi speed was decent for work calls. The property felt safe and well-maintained. The staff made the check-in experience seamless. Easy access to nearby restaurants and shops.
Room: Deluxe Room
Hotel Manas Residency has replied on Mon Sep 29 12:11:26 IST 2025
Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon
atishy wait
My stay at this property was not satisfactory. The room was not cleaned properly, bed sheets and bathroom lacked cleanliness. Amenities provided were not working properly, wifi was very slow. ac no candition room not candition Overall experience was disappointing and I would not recommend this property to others.
Room: Deluxe Room
Hotel Manas Residency has replied on Tue Aug 26 17:07:45 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Poor stay
Breakfast was only formality.. AC noise fully on music mode with High volume.. Toilet was smelly......
Room: Deluxe Room
Hotel Manas Residency has replied on Tue Aug 26 17:07:49 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
washroom is not clean
very Dirty,The rooms are very dirty, cockroaches are roaming all over the room, the bathrooms are very dirty.
Room: Deluxe Room
Hotel Manas Residency has replied on Fri May 30 16:24:43 IST 2025
We sincerely apologize for the unacceptable cleanliness and pest issues you encountered. Your feedback has been escalated to the hotel team for immediate action to improve hygiene and maintenance standards.
Not a property which should be listed in Make My Trip
Dirty room. It should not be listed in Make My Trip. No Amenities, staff behaviour is not professional.
Room: Executive Room
Hotel Manas Residency has replied on Mon May 19 13:04:23 IST 2025
We sincerely apologize for the inconvenience you faced during your stay. Your feedback regarding cleanliness, amenities, and staff behavior is taken very seriously. We will coordinate with the hotel to address these issues promptly and ensure better service standards. Thank you for bringing this to our attention.
Excellent Stay
Everything was perfect. The staff was helpful, the accomodations were beautiful and the breakfast was superb. It couldn't have been better. Thanks
Room: Deluxe Room
Hotel Manas Residency has replied on Tue Aug 26 17:08:07 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
Value for the min y and the location was lovely.
Room: Deluxe Room
Hotel Manas Residency has replied on Tue Aug 26 17:08:11 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
It is close to the center and the railway station. The room was very pleasant, it was cozy and clean. Breakfast was excellent and incredibly varied. The hotel team has always been friendly, patient and helpful. That impressed me the most. No matter what time of day or night, you could turn to them with all your concerns
Room: Deluxe Room
Hotel Manas Residency has replied on Thu Jan 02 20:26:21 IST 2025
Thank you for your fantastic feedback! We are thrilled to hear that you had a pleasant stay and appreciated our convenient location, cozy and clean rooms, and excellent breakfast variety. It’s wonderful to know that our team made a positive impression with their friendly and helpful service. We look forward to welcoming you back and ensuring another memorable experience!
Excellent Stay
The hotel rooms was good and comfortable and the staff was professional and friendly i enjoyed my stay
Room: Deluxe Room
Hotel Manas Residency has replied on Tue Dec 31 17:43:53 IST 2024
"Thank you for your lovely feedback! We're so glad to hear that you had a comfortable stay and enjoyed the professionalism and friendliness of our staff. We look forward to welcoming you back to FabHotels for another enjoyable experience"
Excellent Stay
Good comfortable stay
Room: Deluxe Room
Hotel Manas Residency has replied on Tue Aug 26 17:08:23 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was good 😊
Room: Deluxe Room
Hotel Manas Residency has replied on Tue Aug 26 17:08:29 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
worst service ever
worst service provider was rude... not clean properly. The washrooms were un hygienic... no parking available... AC was not working
Room: Deluxe Room
Hotel Manas Residency has replied on Tue Aug 26 17:08:43 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Terrible Stay
There was never a tie up. Mmt and the hotel are both fraud
Room: Deluxe Room
Hotel Manas Residency has replied on Mon May 06 19:44:00 IST 2024
Hi Anil, we apologize for any inconvenience during your stay. Your feedback is valuable, and we are committed to resolving the issues. Kindly share more details for prompt assistance. Best Regards, FabHotels
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