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Review Of Hotel Metro Palace0123401234

Bandra West, Mumbai | 10 minutes walk to Lilavati Hospital And Research Centre

    User Rating & Reviews

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    3.7
    Very Good

    1383 Ratings

    excellent
    26%
    very good
    35%
    average
    20%
    poor
    11%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

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    • 4
    • 2
    • 4
    • 5
    • 5
    • 5
    • 3
    • 2
    • 2

    Rating Categories

    • Location4.3
    • Cleanliness3.7
    • Room3.6
    • Food3.2
    • Hospitality3.6
    • Value For Money3.5
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    Reviews Summary

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    This property is all about its prime location in Bandra, making it super accessible for shopping and dining. Guests highlight the cleanliness and overall comfort of the rooms, coupled with helpful staff that ensure smooth check-in/check-out processes. Many appreciate nearby eateries, like Amrut Fast Food and Jai Hind Hotel, for local food options. The atmosphere buzzes with the vibrant energy of Bandra, ideal for both business and leisure travelers. Just be prepared for the hustle and bustle outside!

    Sort by:

    Positive first
    3.0

    Comparatively rates are high

    dilip r.solo

    Room and service was all okay. A decent stay one can say. Though not faced any problem in my one day stay. My concern is pricing. It could have been atleast 25 to 30% cheaper than what MMT charges you for this hotel.

    Travel Month: Sep 2025

    Room: Executive Room

    4.0

    Good Stay

    raman n.solo

    value for money hotel. nice locality & central place. enjoyed the stay & night outing. band stand is very near & lot of attraction around

    Travel Month: Sep 2025

    Room: Executive Room

    3.0

    ok

    vinodkumar m.solo

    THE fAN HAS TO BE CLEANED, I slept directly under the FAN and the dust was inhaled without my knowledge, today morning I am having a bad throat. These details needs to be taken care and it is related to the health of the person. Regards, Vinod

    Travel Month: Aug 2025

    Room: Executive Room

    2.0

    Poor Stay

    gagan g.family

    Rooms are with water sealing smell . Not recommended for amenities and services . Location is good near Lilavati Hospital

    Travel Month: Jul 2025

    Room: Executive Room

    2.0

    bad stay

    dilip k.couple

    Location - good,food - ok, amenities - horrible, bad wanted to stay overnight but checked out in 4 hours

    Travel Month: Jul 2025

    Room: Executive Room

    5.0

    Wonderful stay

    sumit s.family

    The hotel is located at a very prime location. the rooms are clean and nice. staff is quite cooperative as well The hotel is located at a very prime location. the rooms are clean and nice. staff is quite cooperative as well.

    Travel Month: Jul 2025

    Room: Executive Room

    4.0

    Property review

    business

    I had a very pleasant experience. The property's location was excellent, offering great convenience. The amenities were top-notch and significantly enhanced my stay. Moreover, the services provided were consistently very good, making for a comfortable and enjoyable visit.

    Travel Month: Apr 2025

    Room: Executive Room

    Hotel Metro Palace has replied on Sat May 24 13:26:21 IST 2025

    To Dear Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip! Thank you

    3.0

    Average Stay

    faraz e.solo

    Rooms and cleanliness are not up to the mark. Some of the hotel staff was very sweet while some were extremely arrogant. Location is great though.

    Travel Month: Mar 2025

    Room: Executive Room

    Hotel Metro Palace has replied on Sat May 24 13:29:07 IST 2025

    To Dear Thank you for sharing your rating of our Hotel. I apologize for the problems that you have encountered, please consider us again on your next trip! Thank you

    5.0

    Metro palace is just amazing!

    saad k.business

    Always a great experience staying at Metro Palace! If you are looking for a place to stay in Bandra there’s no other that’s as good as this one!

    Travel Month: Apr 2025

    Room: Executive Room

    Hotel Metro Palace has replied on Sat May 24 13:27:15 IST 2025

    To Dear Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip! Thank you

    2.0

    Poor Stay

    isha m.

    Rude staff, unaccomodative, booked a suite, but the room was pretty ok and not value for money

    Travel Month: Mar 2025

    Room: Suite

    Hotel Metro Palace has replied on Sat May 24 13:31:00 IST 2025

    To Dear Isha I apologize for the problems that you have encountered. But we has given to you same room which you have booked there was suite room Thank you

    5.0

    professional hotel and very best for family and also for business purpose.

    yogeshbhai r.family

    Very good cleaness. Good staff. And location. Near from Bandra railway station in west side.i am very happy to stay in this property. Thanks.

    Travel Month: Mar 2025

    Room: Suite

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    Hotel Metro Palace has replied on Sat May 24 13:32:04 IST 2025

    To Dear Yogesh ji Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip! Thank you

    5.0

    Hotel Metro Palace Mumbai better than expected

    somo n.family

    Location and room was good and tidy. Prompt services. Good restaurants nearby for sea food, lunch and dinner.

    Travel Month: Mar 2025

    Room: Executive Room

    Hotel Metro Palace has replied on Sat May 24 13:33:30 IST 2025

    To Dear Somo Thanks for sharing your lovely ratings with us and the community. We hope to see you soon! So, please consider us again on your next trip! Thank you

    4.0

    clean and good

    ankit k.loyalty-iconbusiness

    Nice stay near my business trip and room are clean accept my request for twin room and hassle free check in and check out thanks

    Travel Month: Mar 2025

    Room: Executive Room

    Hotel Metro Palace has replied on Sat May 24 13:35:56 IST 2025

    To Dear Ankit Thank you so much for taking the time to rate us. The biggest compliment we can receive is to earn your business again We hope to have you back with us soon! Thank You

    5.0

    Excellent stay

    sunil p.loyalty-iconcouple

    Excellent Hotel- I loved it - prime location- on road - you may not find peace due to horns of vehicles outside but i loved this. Few km away from Bandra ❤️- don't forget to visit - Amrut fast food in front of hotel and jai hind hotel beside this hotel for food.

    Travel Month: Feb 2025

    Room: Executive Room

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    Hotel Metro Palace has replied on Sat May 24 13:38:17 IST 2025

    To Dear Sunil Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you soon! Thank You

    5.0

    Peaceful stay

    dr m.family

    Location and stay were good and comfortable. Food services were not available and had to be ordered from other places

    Travel Month: Feb 2025

    Room: Executive Room

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    Hotel Metro Palace has replied on Sat May 24 13:40:52 IST 2025

    To Dr. Madhavi Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out! Thank you

    5.0

    Excellent Stay

    mandeep s.family

    I travel-led with my wife, the hotel location is excellent, they have limited parking space but can arrange for car parking nearby on paid basis, food to be taken from outside, rooms good with reqd amenities, staff was helpful

    Travel Month: Feb 2025

    Room: Executive Room

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    Hotel Metro Palace has replied on Wed May 28 13:55:08 IST 2025

    To Dear Mandeep Ji Thank you for your lovely comments. We are delighted to know that you enjoyed your stay with us and we hope to serve you Soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out! Thank you

    4.0

    Value for money

    moin p.loyalty-iconsolo

    Decent hotel for the price. What works is the location. Impossible to find a good hotel in bandra west at these rates. Damn good value for money

    Travel Month: Jan 2025

    Room: Executive Room

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    5.0

    Great stay.

    akash j.loyalty-iconcouple

    Everything was great. A minor inconvenience of the loud exhaust outside our room balcony. Everything is nearby. Close to bandra station.

    Travel Month: Dec 2024

    Room: Executive Room

    5.0

    Excellent Stay

    warren s.loyalty-icon

    The hotel is centrally located. It's very close to all the shopping streets like linking and hill road. Staff is very polite and friendly. Service is quick.

    Travel Month: Nov 2024

    Room: Executive Room

    Hotel Metro Palace has replied on Mon Dec 30 11:50:36 IST 2024

    THANK YOU THANK'S A LOT FOR YOUR COMMENTS

    5.0

    Excellent Stay

    sterol.family

    The hotel is centrally located and is great for visitors who want to shop, dine out and see the delights of mumbai. Comfortable and hygienic rooms. Staff is very attentive, helpful, resourceful. the hotel is centrally located, making it an excellent choice for visitors looking to shop, dine out, and explore the vibrant attractions of mumbai. It offers comfortable and hygienic rooms, complemented by a staff that is attentive, helpful, and resourceful, ensuring a pleasant and hassle-free stay.

    Travel Month: Nov 2024 (3-Night Stay)

    Room: Executive Room

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