The property boasts a prime location right on Mall Road with stunning lake views from every room. Guests praise the supportive staff and cleanliness, highlighting the tasty food offered. However, many reviewers mention the inconvenience of climbing approximately 70-80 stairs to reach the property, which can be challenging, especially for seniors. Some also noted issues with basic amenities and average room conditions, but overall, it remains a decent choice for families seeking a picturesque stay.