The property boasts a prime location near Mall Road, making it convenient for visitors to explore Nainital. Guests appreciate the cooperative and polite staff, with many highlighting good service and cleanliness. However, some concerns arise regarding room sizes and maintenance, with reports of odors and cleanliness issues in certain bathrooms. While food quality varies, many feel the overall experience is satisfactory considering the price. Parking facilities seem to be a recurring challenge, impacting guest convenience.