The property has received mixed reviews from guests. While some appreciated the friendly and helpful staff, many complained about cleanliness, with dirty rooms and bathrooms being frequent issues. There's mention of inadequate amenities like air conditioning and hot water, leading to discomfort. The location doesn't impress everyone, and there's a lack of room service. Although breakfast quality was sometimes highlighted, overall, guests felt that the facilities did not match the price paid, making it a questionable choice for families.