Review Of Hotel Himalaya

The room service can be better. Staff is good but room with better view can be provided in that price.

Our stay at Hotel Himalaya was average. The hospitality was okay, but the facilities and amenities were quite limited — a few were even closed during our visit. The bedroom wasn’t up to expectations; it was quite small and not very comfortable. Additionally, we were charged an extra 18% GST on food, even though the room tariff was below ₹7,500 per night, which doesn’t seem correct as per current GST rules. Overall, not a very satisfying experience.

Dirty, unhygienic, worst hotel. We could not stay for a minute in the room. Had booked a standard room, was shown a dirty and tiny room with foul drain smell. The walls and beds has stains and floor was dusty. I didn't check in and asked for other superior rooms. Was shown 'heritage rooms' which were equally worse. Corridors was dusty and smelled foul. Open drain just infront of the rooms. Staff were rude, the manager was rude too. Makemytrip refunded half amount But declined to refund the rest saying the hotel didn't 'approve for full refund'. I feel cheated by MakeMyTrip. Many calls to MakeMyTrip didn't help. They kept telling the same. Will never book from MakeMyTrip again. When I told this to MakeMyTrip customer support, they say "It is your personal sir"

The location of the hotel is awesome! Always prefer lake view rooms. The staff is friendly and the stay is comfortable. Food is good as well. Overall I had a comfortable and good stay.

"Great stay! Hospitable staff, clean & comfortable rooms, and delicious food. Highly recommend! 😊👍"

Room quality is not good as per given prize Food was ok

Stay @@ Hotel Himalaya in Nainital was awesome 👍, amenities provided were good, location was awesome,no second thought regarding this...

Hotel is located at good location . I feel better views of Nainital . Food was good , staff was very polite and caring. I suggest everyone to check in this hotel. Only price is little high

Room was good but on the ground floor with no views, they have ample space for parking and it's very close to mall road. Service was average as we informed them to clean the room but they didn't respond.

Stay in the property was good and facilities are upto the mark and meet expectation. property is near to Gandhi chowk and is at starting , as and when you enter main circle of nainital. Amenities are good and service and response of staff is prompt .

location is very good..prices of room are over hiped.. quality of food is good iniside the hotel..staff is good

awesome location, good food everything is fine. thank you so much make my trip team.

The rooms were decent. Not worth the money charged though during monsoon, which is off season. The room was on 3rd floor and there was no lift. And the ground flour was itself on a 80 degree hill from mall road. Not suitable for parents or elder people. The service was quite slow and TV was also not working. Food was good and staff was polite and nice.

Overall stay was nice , staff is helpful & location was amazing . Food is bit expensive & there was only one Room fan which was extremely dirty. Also Noises can be heard from other adjacent rooms. Last but not least main issue I faced was if anyone from other rooms on the same floor turns on their hot water , it would affect all the other rooms water supply, then someone from the staff will come and keeps knocking on the door to check who turned on their water heater. But for a weekend stay I would definitely recommend to try this hotel.

Good Things Property location was good. It was at one end of mall road. Good parking space Bad Things As per my previous booking experience I get contacted by propertis if I get late in arriving but in this case I was never contacted by hotel. When I tried to contact the hotel they never picked it up. When I finally reached the hotel thogh the room was good there were several dirty patches on their furniture.

Good view and rooms

My overall experience at Hotel Himalaya was very positive. The location is excellent, with all major attractions and amenities nearby. The food served at the hotel was delicious, and the service provided by the staff was outstanding. I would highly recommend this hotel to others.

Excellent Service and Excellent food, Good Lake view. 1 minute walk for Mall Road.

Comfort and best stay ever . Food is good , heritage room has a lot of space . Playing area for kids.

I stayed at Hotel Himalaya from July 5th to 7th and had an extremely disappointing experience. Despite the pictures and promises online, the reality was completely different. • Rooms were dirty, ill-maintained, and had no hot water post 8 PM. We were never informed that hot water was only available for a limited time — and when asked, we were told it was “common sense.” • The alternative rooms shown were worse than the original and were only shown the next day, with no effort at providing a proper resolution. • The staff was unhelpful and unapologetic. No accountability, no sense of hospitality. • We repeatedly contacted MakeMyTrip customer care, but they couldn’t even reach the hotel because of wrong contact details listed — all they did was keep calling us without offering any real solution. • The experience was so bad we felt completely stuck, with no offer of refund, compensation, or even a proper apology. This hotel clearly caters only to walk-ins or local bookings and does not care about online travelers. It felt more like a budget guesthouse falsely posing as a decent hotel online. If you’re booking through a platform like MMT or planning a peaceful trip — AVOID this place completely.