The property is in a prime location, just steps away from Har Ki Pauri, offering a stunning view of the Ganga River. Many guests appreciate the friendly and cooperative staff. While some rooms are spacious, reviews highlight issues like cleanliness, poor maintenance, and a lack of basic amenities. Guests noted the absence of a lift or appropriate facilities for elderly visitors, alongside inconsistent service. Despite its great location, many feel the experience falls short due to these shortcomings.