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Review Of Hotel Crystal Castle0123401234

Goregaon, Mumbai | 2.5 km drive to Goregaon Railway Station

    User Rating & Reviews

    • everyone
    • couple
    • solo
    3.8
    Very Good

    6 Ratings, 1 Review

    excellent
    33%
    very good
    33%
    average
    17%
    poor
    17%
    bad
    0%

    Sort by:

    Positive first
    0

    horrible experience

    kanika g.couple

    Terrible experience. No water in the washrooms all night and even in the morning. Very dirty rooms

    Travel Month: Jul 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos

    Hotel Crystal Castle has replied on Thu Jul 24 18:49:10 IST 2025

    Dear Guest, Greetings from Hotel Crystal Castle. We sincerely apologize for the inconvenience you faced during your stay. Your feedback is extremely valuable, and we are already working with our team to address the water and cleanliness issues. We assure you this is not our usual standard. Thank you for bringing this to our attention. We hope to serve you better in the future. Warm regards, Team Hotel Crystal Castle

    4.0

    best

    ajay b.couple

    Best experience to be done by make my trip. O love to travel through mmt and explore new places with wife

    Travel Month: Mar 2025

    Room: Double Room

    Hotel Crystal Castle has replied on Mon Jun 30 18:30:48 IST 2025

    Dear Mr. Ajay Bhanushali, Thank you for your kind words and 4-star rating! We’re so glad to hear that you had a great experience and enjoyed your trip booked through MakeMyTrip. It’s wonderful to know that you love exploring new places with your wife, and we’re happy to have been a part of your journey. We look forward to hosting you again on your next adventure!

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