The property boasts a prime location near Ernakulam railway station and key attractions, making it convenient for travelers. Guests appreciated the friendly staff and clean, well-maintained rooms. However, complaints about poor maintenance, inconsistent hot water, and issues like mosquitoes and inadequate privacy were common. The property is suitable for budget travelers or groups but may not meet the expectations for a leisure stay. Dining options nearby compensate for the lack of in-house facilities.