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Review Of Hotel CK International by Pax Hotels

Tutikandi, Shimla | 5.8 km drive to Mall Road

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    587 Ratings, 450 Reviews

    excellent
    34%
    very good
    34%
    average
    17%
    poor
    8%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 4
    • 5
    • 5
    • 5
    • 5
    • 5
    • 3

    Rating Categories

    • Hospitality4.0
    • Facilities3.9
    • Food4.0
    • Room4.0
    • Cleanliness4.1
    • Value For Money3.8
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    Review Summary

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    The property offers comfortable and spacious rooms with beautiful views, making it a decent choice for families. Guests appreciate the supportive and polite staff, along with good food quality and variety. Additionally, the location above the bus stand offers excellent transport connectivity. The property also features ample parking, making it convenient for travelers. Some reviews mention noise related to the bus stand, but many guests still find the overall experience enjoyable.

    Sort by:

    Positive first
    4.0

    Good Stay

    rashmi c.couple

    the room where comfortable and clean......though the AC was not working.but problem was sorted by giving a betterroom

    Travel Month: Sep 2025

    Room: Deluxe Mountain View Room

    Hotel CK International by Pax Hotels has replied on Mon Oct 27 11:06:28 IST 2025

    Thank you for sharing your feedback! We’re pleased to know you found the rooms comfortable and clean. We apologize for the inconvenience with the AC and are glad our team could promptly provide you with a better room. We appreciate your understanding and look forward to welcoming you again for an even smoother stay!

    5.0

    Excellent Stay

    ranjodh s.

    Property is nice and silent place but little far from main market so rest all good

    Travel Month: Oct 2025

    Room: Premium Room with Valley View

    Hotel CK International by Pax Hotels has replied on Mon Oct 27 11:07:00 IST 2025

    Thank you for your valuable feedback! We’re happy to know you enjoyed the peaceful and pleasant surroundings of our property. We understand it’s a bit away from the main market, but we hope the calm atmosphere added to your relaxation. Looking forward to welcoming you again soon!

    5.0

    Excellent Stay

    kunal s.

    Done

    Travel Month: Sep 2025

    Room: Deluxe Mountain View Room

    Hotel CK International by Pax Hotels has replied on Mon Oct 27 11:08:05 IST 2025

    Thank you so much for your kind words! We’re delighted to know you had a great stay Your feedback means a lot to us, and we look forward to welcoming you again soon!

    5.0

    Excellent Stay

    ranveer s.solo

    Done

    Travel Month: Aug 2025

    Room: Deluxe Mountain View Room

    Hotel CK International by Pax Hotels has replied on Mon Oct 27 11:08:19 IST 2025

    Thank you so much for your kind words! We’re delighted to know you had a great stay Your feedback means a lot to us, and we look forward to welcoming you again soon!

    4.0

    Good Stay

    jasbir d.family with 2 kids

    It was overall a good experience. We were attended well by the hotel staff. Food was good and services were also satisfactory

    Travel Month: Jun 2025

    Room: Deluxe Mountain View Room

    Hotel CK International by Pax Hotels has replied on Mon Oct 27 11:09:01 IST 2025

    Thank you for sharing your feedback! We’re glad to hear that you had a good overall experience and were well attended by our team. It’s wonderful to know you enjoyed the food and services. We truly appreciate your kind words and look forward to hosting you again soon!

    3.0

    Average Stay

    rahul k.

    Hotel was just above the ISBT Bus stand. Diesel smell from Buses, Bus noise was coming to the room. Not happy with the location otherwise Hotel room were near and clean and staff was supportive

    Travel Month: Jun 2025

    Room: Super Deluxe Valley View Room

    Hotel CK International by Pax Hotels has replied on Mon Oct 27 11:09:43 IST 2025

    Thank you for sharing your feedback! We’re glad to hear that you had a good overall experience and were well attended by our team. It’s wonderful to know you enjoyed the food and services. We truly appreciate your kind words and look forward to hosting you again soon! Thank you for your kind feedback! We’re delighted to know you had a pleasant experience and that our staff, food, and services met your expectations. Your appreciation encourages our team to keep delivering great hospitality. We look forward to welcoming you again soon!

    5.0

    Shimla Stay June 202

    ankur v.family with 2 kids

    Very Good Stay and Very supportive staff. Food is also very good. c Very much recommended for Families

    Travel Month: Jun 2025

    Room: Deluxe Mountain View Room

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    Hotel CK International by Pax Hotels has replied on Mon Oct 27 11:10:14 IST 2025

    Thank you for sharing your feedback! We’re glad to hear that you had a good overall experience and were well attended by our team. It’s wonderful to know you enjoyed the food and services. We truly appreciate your kind words and look forward to hosting you again soon! Thank you for your kind feedback! We’re delighted to know you had a pleasant experience and that our staff, food, and services met your expectations. Your appreciation encourages our team to keep delivering great hospitality. We look forward to welcoming you again soon!

    4.0

    Good

    rahul v.family

    Hotel's staff is very humble, polite and helping. Food quality and preparation is very good and delicious.

    Travel Month: Jun 2025

    Room: Deluxe Mountain View Room

    Hotel CK International by Pax Hotels has replied on Mon Oct 27 11:10:48 IST 2025

    Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our food and appreciated the humility and helpful nature of our staff. Your kind words mean a lot to us and encourage our team to keep providing the best hospitality. We look forward to welcoming you again soon!

    1.0

    Terrible Stay

    deepak.

    Property pic shown is actually this is a bus stand hotel above bus stand . Only one floor of this building is hotel rest is bus stand and govt . Office or closed shop of a shopping center . Poor service . Unprofessional staff.

    Travel Month: Jun 2025

    Room: Deluxe Mountain View Room

    Hotel CK International by Pax Hotels has replied on Mon Oct 27 11:14:16 IST 2025

    Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and the inconvenience caused during your stay. We understand your concerns regarding the property’s location and service, and we sincerely apologize if it did not meet your expectations. Your comments have been shared with our management team to ensure necessary improvements in both service quality and guest communication. We appreciate your input and hope you’ll give us another chance to serve you better in the future.

    5.0

    good stay

    ravi.business

    Hotel is located at isbt just on bus stop. Room are good staff was helpful view was amazing from room ,they have there own restaurant at hotel which serve india Chinese cuisine,overall good experience

    Travel Month: May 2025

    Room: Deluxe Mountain View Room

    Hotel CK International by Pax Hotels has replied on Mon Oct 27 11:11:07 IST 2025

    Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our food and appreciated the humility and helpful nature of our staff. Your kind words mean a lot to us and encourage our team to keep providing the best hospitality. We look forward to welcoming you again soon!

    5.0

    Excellent Stay

    sapna j.family

    Amazing view with amazing rooms,room service was good. Good stay in Shimla, nice experience with CK international 👍🏻

    Travel Month: May 2025

    Room: Super Deluxe Valley View Room|Premium Room with Valley View

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    Hotel CK International by Pax Hotels has replied on Sat May 31 09:55:19 IST 2025

    Dear Guest, We are pleased to read your sterling review of your stay at Hotel CK , Shimla, We are glad to know you found our place luxurious and relaxing. Warms regards

    5.0

    Had a great staying experience

    abhishek m.couple

    Had a great staying experience, spacious room and bathroom

    Travel Month: May 2025

    Room: Deluxe Mountain View Room

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    Hotel CK International by Pax Hotels has replied on Mon Oct 27 11:11:25 IST 2025

    Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our food and appreciated the humility and helpful nature of our staff. Your kind words mean a lot to us and encourage our team to keep providing the best hospitality. We look forward to welcoming you again soon!

    5.0

    Nice Hotel with location

    rajeev k.family

    The location and staff is really very good and supportive I will recommended if the person is new is Shimla it’s easy to travel and get taxi

    Travel Month: May 2025

    Room: Deluxe Mountain View Room

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    Hotel CK International by Pax Hotels has replied on Sat May 24 11:55:54 IST 2025

    Thank you for your kind words! We're glad you found our location convenient and our staff supportive. It’s great to hear that our hotel made traveling around Shimla easier for you. We truly appreciate your recommendation and hope to welcome you back soon!

    1.0

    Worst Stay Ever.! Terribly Bad

    kapil k.family with 2 kids

    Location & Noise: - Situated on top of a bus station, contributing to constant noise at night, making it nearly impossible to sleep. Building & Maintenance: - The building is extremely old and poorly maintained. - Example: All furniture in the room is broken. Washroom Issues: - Terrible condition with non-functional shower. - Lacks basic amenities. - Provided towels appeared used and unwashed. Bedding: - Bedsheets and pillows were filthy, discolored brown from dirt. Food Quality: - Terrible options with only 3-4 tasteless items available. Service: - Breakfast service was subpar — “don’t expect anything.!

    Travel Month: Apr 2025

    Room: Deluxe Mountain View Room free pick up from volvo stand ISBT Shimla

    Hotel CK International by Pax Hotels has replied on Sat May 24 11:56:56 IST 2025

    Dear Guest, Thank you for taking the time to share your detailed feedback. We are deeply sorry to hear about the numerous issues you experienced during your stay, from the noise disturbance to the condition of the room, washroom, bedding, and food quality. This is far from the standard of service and comfort we aim to provide. Please accept our sincerest apologies for the inconvenience caused. Your comments have been escalated to our management and maintenance teams to address these concerns urgently. We truly regret that we fell short in delivering a pleasant experience and hope you will give us another chance to make things right in the future.

    5.0

    Excellent Stay

    abhi b.family with 1 kid

    i can say super location and view..staff was very good. most important large rooms size... I will go for this hotel again.

    Travel Month: Apr 2025

    Room: Deluxe Mountain View Room free pick up from volvo stand isbt shimla

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    Hotel CK International by Pax Hotels has replied on Sat May 24 11:57:36 IST 2025

    Thank you for your wonderful feedback! We're delighted to hear you loved our super location, beautiful views, friendly staff, and spacious rooms. It means a lot to us that you plan to stay with us again. We look forward to welcoming you back soon!

    5.0

    Excellent Stay

    sandeep.family with 3 kids

    excellent

    Travel Month: Mar 2025

    Room: Deluxe Mountain View Room free pick up from volvo stand isbt shimla

    Hotel CK International by Pax Hotels has replied on Sat May 24 11:58:14 IST 2025

    Thank you so much! We're thrilled to hear you had an excellent experience. We look forward to welcoming you back soon!

    4.0

    Good Stay

    prateek s.

    The hotel is nice, but its on above the bus stand so locstion is not good

    Travel Month: Dec 2024

    Room: Deluxe Mountain View Room

    Hotel CK International by Pax Hotels has replied on Mon Mar 17 10:24:43 IST 2025

    Dear sir, Thank you for the 4 star rating. This motivates us to continue to work hard. We would greatly appreciate it if you can recommend us to your friends & relatives. Regards Front Office Manager

    4.0

    Over all services was good

    shely p.family

    Stay was good, staff and services was good. Promt services of staff. Food was ok. Other services was very good.

    Travel Month: Dec 2024

    Room: Deluxe Mountain View Room

    Hotel CK International by Pax Hotels has replied on Mon Mar 17 10:24:53 IST 2025

    Dear sir, Thank you for the 4 star rating. This motivates us to continue to work hard. We would greatly appreciate it if you can recommend us to your friends & relatives. Regards Front Office Manager

    3.0

    Average Stay

    navjot k.

    Room is good but the basic things like flooters are not provided by hotel staff the charges of hotel is more as according to services

    Travel Month: Dec 2024

    Room: Deluxe Mountain View Room

    Hotel CK International by Pax Hotels has replied on Mon Mar 17 10:28:26 IST 2025

    Dear Sir, Greeting of the day! We are glad and happy to hear that we are able to make your stay comfortable, we will share the compliments and appreciations send by you to all department. Regards

    4.0

    Stat

    gagan v.couple

    The best part is accessibility. The amenities are good and the staff's behaviour is also good. Food quality can be increased. Overall a good experience.

    Travel Month: Dec 2024

    Room: Deluxe Mountain View Room

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    Hotel CK International by Pax Hotels has replied on Mon Mar 17 10:22:31 IST 2025

    Dear Guest, We are pleased to read your sterling review of your stay at Hotel CK , Shimla, We are glad to know you found our place luxurious and relaxing. Warms regards Front Office Manager

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