Guests have shared mixed experiences at this property. While some appreciated the location near InfoPark and enjoyed the friendly staff, many pointed out significant issues like malfunctioning air conditioning, unclean bathrooms, and poor hygiene. Noise from the highway and insufficient maintenance were common complaints, along with a lack of basic amenities such as hot water and reliable room service. The attached restaurant received praise for its food quality, but overall maintenance and service are areas needing improvement.