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Police Bazar, Shillong | 5 minutes walk to Shillong Bus Station
29 Ratings, 9 Reviews
Last 10 Customer Ratings (Latest First)
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very bad experience in my all hotels where i stay
Very bad experience. Bedsheets are broken Room service was very poor breakfast was terrible no bathroom amenities except soap
Room: Super Deluxe Tripple
Not recommended !
Only positive part of this property is it's location. It is very near to police bazar circle. Amenities are bad / old / not available. Services: worst - not ready to provide third pillow / towel. Can you imagine - neither official check-out was done nor I received the receipt because no one was available at the time of check-out.
Room: Deluxe Room
Terrible Stay
Hotel was really bad, switch boards not working. Room is smelling. Pathetic experience in the hotel. It is really a bad experience. Experience is really bad. So smelling room. Staff is bad also not understanding.
Room: Deluxe Room
Hotel Assembly has replied on Wed Jan 24 17:26:06 IST 2024
Dear Mr Sanchit Bhatnagar, We sincerely apologize for the behavior you experienced from our staff. We strive to provide exceptional service, and we regret that we fell short of your expectations. Your concerns will be addressed with our team to ensure that such incidents are not repeated. . We hope to have the chance to make it up to you in the future.
Good Stay
It was pleasant.
Room: Deluxe Room
Hotel Assembly has replied on Thu Dec 28 13:15:26 IST 2023
Dear Mr Samik, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay.
Average Stay
As per rate the hotel should be deluxe. But it looks like a normal village hotel. Cleaning is very very poor. So many insects and rats are moving inside the room.
Room: Deluxe Room
Hotel Assembly has replied on Wed Oct 18 17:12:37 IST 2023
Dear Mr Koushik Roy, We’re sorry to hear of your experience with us and hope you will accept our sincerest apologies.I hope you visit again and give us a chance for improvement.
Terrible Stay
Room was dirty and geyser was not working. When we check out around 8 o clock, no complimentary breakfast was provided as it was not ready, when they promised to give around 7. 30 am
Room: Deluxe Room
Hotel Assembly has replied on Tue Aug 29 16:57:55 IST 2023
Dear Mr Arnab Guha, Extremely Sorry for the Inconvenience faced by you during the stay. will personally make sure that your next visit will be smooth and delighted to request you to please give us a chance to serve you again.
Poor Stay
Room was not very clean, floor was dirty.
Room: Deluxe Room
Hotel Assembly has replied on Wed May 10 12:58:18 IST 2023
Dear mr sanjib bhattacharyya, i would like to bring you my sincere apologies for the inconvenience you may have experienced in this regard. I hope you visit again and give us a chance for improvement.
Not comfortable
As compare to the price the room is not that much comfortable.
Room: Deluxe Room
Hotel Assembly has replied on Tue Apr 18 13:54:23 IST 2023
Dear mars rich a sutradhar, extremely sorry for the inconvenience faced by you during the stay. Will personally make sure that your next visit will be smooth and delighted to request you to please give us a chance to serve you again.
Poor Stay
The hotel room was below average, not properly cleaned. No heater was provided in a place like shillong in winter. They charged extra 300 for heater. Food was not good, tried only breakfast. Kettle in room was dirty and used before. Very dissatisfied
Room: Super Deluxe Room
Hotel Assembly has replied on Mon Jan 09 15:02:54 IST 2023
Dear mars ragini goswami, extremely sorry for the inconvenience faced by you during the stay. Will personally make sure that your next visit will be smooth and delighted to request you to please give us a chance to serve you again.
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