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Review Of Hotel Alpine Continental0123401234

Police Bazar, Shillong | 4 minutes walk to Shillong Bus Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    492 Ratings, 302 Reviews

    excellent
    26%
    very good
    34%
    average
    20%
    poor
    11%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 2
    • 5
    • 2
    • 3
    • 5
    • 1
    • 3
    • 3

    Rating Categories

    • Location3.9
    • Cleanliness4.0
    • Room3.9
    • Food3.6
    • Hospitality4.1
    • Value For Money3.5
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    Reviews Summary

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    The property has a prime location near Police Bazaar, making it convenient for shopping and dining. Guests appreciate the cleanliness of the rooms and the friendly staff, although maintenance issues are noted, such as non-working ACs, poor Wi-Fi, and outdated furnishings. Some also mention the food quality and slow room service could use improvement, particularly at breakfast.

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    Positive first
    3.0

    Average Stay

    lakahmi g.group

    We ordered biriyani, that food is not in our expectations, they added colour in that, I am basically chef , I noticed that one, and smoking smell in corridor places, road is too conjusted to park the vehicle totally what I expected is not there

    Travel Month: Oct 2025

    Room: EXECUTIVE NON AC WITH WINDOW|DELUXE AC ROOM WITHOUT WINDOW (Basement Room)

    2.0

    Poor Stay

    arindam s.family with 2 kids

    first time I found a suit without ac. A non working fridge was there. Attached room was having dumped extra furniture of hotel.

    Travel Month: Sep 2025 (5-Night Stay)

    Room: SUITE WITH WINDOW(KING BED+1 Sofa cum BED)

    2.0

    Poor Stay

    hemanta k.family with 5 kids

    Hotel bathroom's glass door is not well maintained. We felt difficult to open and close. Water heater some time worked or some time not

    Travel Month: Sep 2025 (3-Night Stay)

    Room: DELUXE AC ROOM WITHOUT WINDOW (Basement Room)

    1.0

    broken furniture beds, cracked anddamp and itchy beds.

    raj a.family

    Very bad hotel. booked 3 rooms all rooms have broken cracked furniture. this is really a 3rd class hotel not a 3 star hotel. bathroom has a pillar in front. have to sit sideways on toilet. 1 charging point in far location of room. furniture lights switches all broken and cracked. damp and swollen paint. itchy bed, towel and blanket. bad smell and very bad room. just avoid this.

    Travel Month: Oct 2025

    Room: EXECUTIVE NON AC WITH WINDOW

    3.0

    Good Location, Yet Disturbances and Room Size Were Disappointing

    debarshi b.couple

    Terrible value for money—congested room and no action on drunken noisy guests made the stay miserable.

    Travel Month: Aug 2025

    Room: DELUXE AC ROOM WITHOUT WINDOW (Basement Room)

    5.0

    Excellent Stay

    manash s.

    It was good. Its clean n very good stuff were there.. food was also good

    Travel Month: Jul 2025

    Room: EXECUTIVE NON AC WITH WINDOW

    1.0

    Very bad experience online booking for the first time

    kanti p.family

    As per showing in MMT app about Alpine Continental Hotel ,Bellow aren't getting yet. Very bad experience online booking. 1)Didn't get wifi 2)No TV channels 3)Huge service issue 4)When i was checked in (first room) they are providing with broken bathroom ceiling , leakage of water in bathroom and no current for 3hrs. 5)2/3 more time remindered for room service. 6)As per showing room's pictures in MMT app ,i Didn't get that room.

    Travel Month: Jul 2025

    Room: DELUXE AC ROOM WITHOUT WINDOW (Basement Room)

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    3.0

    Average Stay

    shahara k.

    Location is too poor and rooms were not hygiene and not so luxuary

    Travel Month: Jul 2025

    Room: EXECUTIVE NON AC WITH WINDOW

    5.0

    Excellent Stay

    pawan s.

    excellent

    Travel Month: Jul 2025

    Room: DELUXE AC ROOM WITHOUT WINDOW (Basement Room)

    4.0

    Good Stay

    The stay was good the staff was friendly the rooms were spacious

    Travel Month: Jun 2025

    Room: DELUXE AC ROOM WITHOUT WINDOW (Basement Room)

    3.0

    Good service but property needs an upgrade

    freddy b.family

    First off, the location is a walking distance from Police Bazaar. The service staff and room service were very good. We booked a suite room, the room size was good and had enough room for 4 . The hotel advertised AC rooms but our room had no AC, however it was comfy as the weather was good. There were some major repairs on-going at the hotel but we were not informed about it . Part of the bamboo scaffolding was in our bathroom and construction noise during the day. The furniture and the mirrors need an upgrade. The food was good. The amenities need to be upgraded for the tariff they charge.

    Travel Month: May 2025

    Room: SUITE WITH WINDOW(KING BED+1 Sofa cum BED)

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    3.0

    Budget friendly hotel with good amenities at the heart of the city

    dr p.family with 1 kid

    The hotel is located at a very central location just close to police bazar . Rooms are not upto the mark except bathroom. Though small in size but well maintained bathroom. Network is pathetic there. WiFi present but connectivity is so poor. Staffs are very good well behaved and helpful. Restaurant is too good . Staffs there are very careful . Meal options should be improved. Pest control is not there . You will find cockroaches everywhere in the room. Tv connections are poor . So to summarise the hotel is having good location and well trained staffs. The reception staffs lack communication in between them

    Travel Month: May 2025 (3-Night Stay)

    Room: EXECUTIVE NON AC WITH WINDOW

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    4.0

    Superb location

    rajesh k.family

    Location superb near main market, food and services are good. No Amenities. Being in the main market anytime food and shopping is possible.

    Travel Month: May 2025

    Room: BOUTIQUE DOUBLE AC WITH WINDOW

    4.0

    Comfortable, clean and perfect location but things could be better

    prachuryya b.couple

    I had a lovely stay at Alpine Continental- it is perfectly located at the center of Shillong in Police Bazar area, offering easy access to hotel, transportation, markets, restaurants and few attractions within walking distance. They offer underground parking for guests, unlike other hotels in the area within same budget. The room was clean and comfortable, albeit it needs a bit of interior renovation (it looks just like it did 15 years back, with a bit of wear and tear). However, there was a lingering smell of cigarettes because they don't have no-smoking rooms. The rooms with window don't really have a view worth it, the area is quite congested with buildings but the morning sunlight, rain and breeze make the rooms with windows worth the extra price. It was equipped with two power outlets, decent amount of lighting and ventilation, tea/coffee kit, two bottles of water and 3 tables. The washroom was maintained well, but hot water only lasts for few minutes as every room has its individual geyser and toilet paper is not renewed for every guest. Shower gel, 2 towels and dental kit is provided too. I opted for complimentary breakfast, but I would recommend avoiding it. The food was simply terrible with limited choices and same menu keeps repeating every day with just a single change and they don't replenish items as often. You'll get better food at a quarter of the price outside. I didn't try their rooftop restaurant, but the menu was promising and decently priced. The staff were quite friendly and made sure to set an example of good hospitality. Overall, you'll get a good stay if you are traveling with a budget.

    Travel Month: Apr 2025

    Room: EXECUTIVE NON AC WITH WINDOW

    2.0

    Poor Stay

    smritirekha d.family with 1 kid

    Facilities are good...food are also good by taste and quality...location is in bazar area so it's surrounding are little bit dirty

    Travel Month: Apr 2025

    Room: EXECUTIVE NON AC WITH WINDOW

    3.0

    Average Stay

    r r.family

    Rooms are in bad shape, the bathroom are in very bad condition, the bathroom and room is not in level, we will have to climb one step from the room to enter the bathroom which is quite a height not advisable for elderly people. Room service, food quality is good, staff is courteous well behaved

    Travel Month: Mar 2025 (3-Night Stay)

    Room: DELUXE AC ROOM WITHOUT WINDOW (Basement Room)

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    5.0

    Excellent Stay

    inamul h.

    It was amazing didn't had a single issue everything is great from hotel to hotel stuff

    Travel Month: Feb 2025

    Room: BOUTIQUE DOUBLE AC WITH WINDOW

    5.0

    Excellent Stay

    aloyjyoti d.couple

    Lovely 🥰

    Travel Month: Dec 2024

    Room: DELUXE AC ROOM WITHOUT WINDOW (Basement Room)

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    1.0

    Overpriced and an overall bad experience

    karma l.loyalty-icongroup

    Hotel dosent look the way as shown in the pic. Also the rooms we got didnt have ventilation. Floor carpet was torn. Also the number given for the hotel on google doesn’t work. Overall it was a very bad experience and overpriced

    Travel Month: Dec 2024

    Room: DELUXE AC ROOM WITHOUT WINDOW (Basement Room)

    3.0

    Average Stay

    tamajit c.loyalty-icon

    Rooms were very old and damp. There was very frequent power cuts on the first night of our stay. Overall service was not very satisfying. Food was good though.

    Travel Month: Dec 2024

    Room: SUITE WITH WINDOW(KING BED+1 SINGLE BED)

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