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Review Of Hotel Accord0123401234

Santacruz East, Mumbai | 2 minutes walk to Santacruz Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    814 Ratings, 393 Reviews

    excellent
    29%
    very good
    34%
    average
    21%
    poor
    9%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 3
    • 4
    • 3
    • 5
    • 5
    • 4
    • 5
    • 5

    Rating Categories

    • Location3.8
    • Cleanliness3.8
    • Room3.6
    • Food3.5
    • Hospitality3.9
    • Value For Money3.6
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    Review Summary

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    The property is situated in a prime location, close to Santacruz railway station and the airport, making it convenient for travelers. Guests appreciate the cleanliness of the rooms and the courteous, helpful staff. The breakfast offered is often mentioned as tasty, featuring local favorites. While some feel the rooms can be small, the overall service and hospitality have been positively highlighted.

    Sort by:

    Positive first
    3.0

    Average Stay

    valavala a.

    The overall experience is good but the building is very old. Complimentary breakfast should have more options with more number of items. The price is too very high and not worth it. Rest of the things are ok

    Travel Month: Nov 2025

    Room: Eco-Executive Room

    5.0

    Amazing first trip to Mumbai

    sumit j.family

    I found the hotel through MMT, searched maps for view and surroundings, read the reviews as well and then finally booked our stay. We Could easily navigate to the site via cab booked through MMT only. First we received a simpler room which was also fine but on request they showed us other options and I picked the room that sparked a vibe. we stayed for 2 nights and our stay was amazing. The room was amazing, peaceful and ambient. And staff... they were really helpful, supportive and showed amazing hospitality.. It was my first trip to Mumbai, my first hotel booking online and i was really skeptical of how things would be but all my worries vanished when I stayed there and my trip to Mumbai was buttery smooth. All my gratitude to God who was with us and took care of us all the time and orchestrated things and people for an amazing and memorable trip for my family. Thanks

    Travel Month: Oct 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    koshti m.group

    Nice service, delicious food and Helping good staff

    Travel Month: Oct 2025

    Room: Deluxe Room

    4.0

    One of the best hotel in Santacruz

    axhay p.family

    We had pleasant stay in deluxe room of hotel accord. No complaints. The staff was very cooperative and courteous.

    Travel Month: Sep 2025

    Room: Deluxe Room

    4.0

    Good Stay

    suvarnakumar v.business

    Plesant stay, clean rooms, very helpful and prompt staff, tasty breakfast. Overall a good experience.

    Travel Month: Jul 2025 (4-Night Stay)

    Room: Eco-Executive Room

    2.0

    Poor Stay

    uday r.

    Food quantity are so bad 👎 Facilities are not available compare price Room and bathroom space are very congested

    Travel Month: Jul 2025

    Room: Deluxe Room

    4.0

    Hotel Accord - one of the cleanest hotels

    sachin b.solo

    Hotel Accord is one of the cleanest hotels close to Santacruz railway station. Rooms are spacious and very well maintained. Some rooms have small balcony too. They serve delicious Indian breakfast such as Idli Sambhar, Upma, Poha along with tea, coffee or fruit juice. Room service staff is very prompt and helpful Reception staf is cordially and guides you properly. I enjoyed my stay in this hotel and I definitely recommend this hotel for solo travellers and families too.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe Room

    3.0

    Average Stay

    harsha v.

    The room which was given some what not worth the money

    Travel Month: Jun 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    anuj g.couple

    The location was perfect! Very close to railway station. Food was on point. Services and amenities were quick and excellent

    Travel Month: Jun 2025

    Room: Eco-Executive Room

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    Hotel Accord has replied on Tue Jun 24 15:41:02 IST 2025

    Thank you for taking out time from your busy schedule and giving us an review! On behalf of the team here at Hotel Accord we would like to thank you for noticing our services. Looking forward to serve you again.

    5.0

    Excellent Stay

    michael m.group

    Top notch Service & Friendly Staff Location wise also good. Food was also good. Overall very much satisfied,would recommend for travellers or family. For service 10/10

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Eco-Executive Room

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    Hotel Accord has replied on Fri Jun 20 20:01:43 IST 2025

    Thank you for taking out time from your busy schedule and giving us an review! On behalf of the team here at Hotel Accord we would like to thank you for noticing our services. Looking forward to serve you again.

    4.0

    Good Stay

    business

    I chose Hotel Accord because of the price (<3.5k with breakfast), the location, and the reviews. It is walkable from both the Santa Cruz railway station and metro station and close by to the airport. While the building us old, the facilities are reasonably well maintained. The staff are pleasant and the breakfast was ok.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Standard Room

    Hotel Accord has replied on Fri Jun 20 20:02:07 IST 2025

    Thank you for taking out time from your busy schedule and giving us an review! On behalf of the team here at Hotel Accord we would like to thank you for noticing our services. Looking forward to serve you again.

    4.0

    great

    solo

    location good, service great, friendly staff, clean place, pocket friendly, close to the station....

    Travel Month: May 2025

    Room: Standard Room

    Hotel Accord has replied on Fri Jun 20 20:03:42 IST 2025

    Thank you for taking out time from your busy schedule and giving us an review! On behalf of the team here at Hotel Accord we would like to thank you for noticing our services. Looking forward to serve you again.

    5.0

    A great place..

    sidharth s.group

    A great stay, with a great location, at a great price.. The staff is kind and helpful, and the location is just at the right spot to explore Mumbai..

    Travel Month: May 2025 (3-Night Stay)

    Room: Deluxe Room

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    5.0

    Excellent Stay

    saeesh h.family with 1 kid

    Hotel accord is a good small property with good food, friendly staff, clean rooms. Being centrally located in Santa Cruz east, it becomes convinient to travel.

    Travel Month: May 2025 (5-Night Stay)

    Room: Standard Room

    Hotel Accord has replied on Fri Jun 20 20:04:03 IST 2025

    Thank you for taking out time from your busy schedule and giving us an review! On behalf of the team here at Hotel Accord we would like to thank you for noticing our services. Looking forward to serve you again.

    2.0

    Poor Stay

    k r.couple

    location good. staffs very courteous & pleasing. property becoming old & maintenance very bad. cleanliness at the bottom. To be improved very much. for the cost not worth enough

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Eco-Executive Room

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    3.0

    it was okay

    vishakha p.

    it was okay, near to my work location. Connectivity and surrounding was good. Straight to the point.

    Travel Month: Apr 2025

    Room: Standard Room

    3.0

    Average Stay

    vinayak j.

    Location good property not Maintain

    Travel Month: Apr 2025

    Room: Standard Room

    5.0

    Excellent Stay

    rajesh g.

    Hotel Accord stay was pleasant. Food was tasty. Ambience was good. Overall it was nice stay. Hotel staff was highly cooperative and prompt. We can recommend anyone to stay as the hotel in very near to airport and giving comfort at affordable price.

    Travel Month: Mar 2025

    Room: Deluxe Room

    1.0

    not worth for money

    arunachalam m.business

    Very bad and not worth for money in bath room not provided any tooth paste and brush hence it is very worst

    Travel Month: Mar 2025

    Room: Eco-Executive Room

    4.0

    Overall good

    mohit j.business

    Good location Hotel was ok. Breakfast options could be better or rather breakfast buffet should be there

    Travel Month: Feb 2025

    Room: Eco-Executive Room

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