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Review Of Super Hotel O Palace Inn Near Don Bosco (Borivali) Metro Station

Borivali West, Mumbai

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.1
    Good

    266 Ratings, 127 Reviews

    excellent
    30%
    very good
    15%
    average
    17%
    poor
    12%
    bad
    25%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 3
    • 5
    • 3
    • 2
    • 1
    • 2
    • 1

    Rating Categories

    • Location3.7
    • Cleanliness3.4
    • Room3.9
    • Food2.9
    • Hospitality3.5
    • Value For Money3.3
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the property's cooperative staff and clean rooms, with some mentioning good experiences and a comfortable bed. However, several reviews highlight issues like poor service, unclean linens, and amenities that weren't up to par. Location confusion and noise complaints were common, along with mentions of unpleasant odors and maintenance problems. Overall, experiences vary widely.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    yatin s.family

    Very poor service ,not clean. Hotel not for the family. The location is mentioned near Don Bosco metro station. but is far away from the mentioned location. I booked the hotel for two days but left that in a single night.

    Travel Month: Jun 2025

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    ummaid s.business

    oyo completely fraud, there is no mini fridge, no hair dryer, no coffee machine, no clean room, mosquitos in the room. overall horrible experience.

    Travel Month: Jun 2025

    Room: Classic

    1.0

    h

    kaviraj r.couple

    suffocation in room as there is no window and dirty cleaning of tiles.other wise service is good.....

    Travel Month: May 2025

    Room: Classic

    1.0

    Terrible Stay

    manas m.couple

    Worst hotel .. dirty stained bedsheets and mosquitoes all over the room and stains all over the walls .. terrible experience please don’t visit .

    Travel Month: Dec 2024

    Room: Classic

    5.0

    Best hotel

    manoj.

    Had an amazing stay. The bed was so comfortable.

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Great hotel

    aryan.

    Stayed for a night, no issues. Basic amenities were provided.

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Excellent Stay

    tarlochan.

    Had a great experience here! Clean rooms and excellent service .

    Travel Month: Jun 2024

    Room: Classic

    5.0

    Fantastic Experience

    lakhwinder.

    Had a fantastic experience! The hotel's charm was captivating .

    Travel Month: Jun 2024

    Room: Classic

    5.0

    Absolutely nice

    sayan.

    Absolutely nice experience! the hotel's ambiance was relaxing.

    Travel Month: Jun 2024

    Room: Classic

    1.0

    Terrible Stay

    shantilal k.loyalty-icon

    Ac not working. What's the use of paying 2000 rs and if we complain it is not solved. Worst service

    Travel Month: May 2024

    Room: Classic

    2.0

    Do not recommend

    bhavesh.

    I had booked the room for my guest, mr bhavesh. He reviewed that the location was nowhere near don bosco and the room was not good

    Travel Month: May 2024

    Room: Classic

    5.0

    Absolutely wonderful

    sourav.

    Absolutely wonderful stay! the service was outstanding.

    Travel Month: Apr 2024

    Room: Classic

    5.0

    Absolutely wonderful

    viyan.

    Absolutely wonderful stay! the service was outstanding.

    Travel Month: Apr 2024

    Room: Classic

    5.0

    Good stay

    rohan s.

    I had a great experience staying in this hotel. Hospitality was amazing

    Travel Month: Apr 2024

    Room: Classic

    1.0

    Terrible Stay

    smita s.loyalty-icon

    The washroom was really dirty, and the rooms were very dingy and looked very shady.

    Travel Month: Mar 2024

    Room: Classic

    1.0

    worst and rude staff worst hotel shady rooms

    zareen i.

    My room had paint peel off every where it stank it had stains everywhere its was smaller than the pic wait it was nothing like pic showen the staff was rude it worst its my second worst experience

    Travel Month: Mar 2024

    Room: Classic

    5.0

    Really good

    mukesh s.

    Every penny i spent was worthwhile. Many thanks to all the hotel team. This place is really good and clean. Had a wonderful time

    Travel Month: Mar 2024

    Room: Classic

    5.0

    Wonderful service

    maya s.

    The staff provided wonderful service, the location was ideal for a group tour, and the price was affordable. Nice property.

    Travel Month: Mar 2024

    Room: Classic

    1.0

    Terrible Stay

    gaurang t.

    Worst experience. Very pathetic behaviour from staff and use abusive language. Please take some against them

    Travel Month: Mar 2024 (3-Night Stay)

    Room: Classic

    5.0

    Homely hospitality

    sandeep.

    Every time we called them for some kind of issue they responded within a few minutes.

    Travel Month: Feb 2024

    Room: Classic

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