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Vile Parle, Mumbai | 2.7 km drive to Nanavati Hospital
112 Ratings, 41 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property has mixed reviews. While some guests praised the staff for being supportive and helpful, others complained about unclean rooms with bad odours, poor maintenance, and issues like no water or AC. The location is deemed convenient for airport access, but the check-in experience and service fell short for several visitors. Amenities such as clean linen and working appliances were inconsistent, leading to a less-than-pleasant stay for many.
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Terrible Stay
Very bad experience
Room: Standard Room
Worst experience
not a good bed sheet not a good pillow The rooms are stinking not a good vibe worst experience......
Room: Standard Room
Worst hotel in best location
Location was perfect for short stay as I found it closest to airport, but reception behaved rudely, food had to arrange by myself from outside, service was very poor and there was no cleanliness around.Much disappointed like wasting my money in that hotel.
Room: Standard Room
Worst experience
No water to wash face after checking in they are telling us water strike this not they way to run business I understand water strike but arrangements shud be there right not it was just 1 bucket of water is not enough for two person
Room: Standard Room
Hotel Nirvana Grace - Vile Parle has replied on Mon May 26 22:50:05 IST 2025
thanks for feedback , we would work on the same ...Warm Regards, Raju
Average Stay
Unclean rooms. War. Water was not clean smelly water for bath
Room: Standard Room
Hotel Nirvana Grace - Vile Parle has replied on Mon May 26 22:54:01 IST 2025
thanks for feedback , we would work on the same ...Warm Regards, Raju
The cleanliness in the room was not up to the mark, there was no drinking
worst of money Didn't even give water to drink........,........... .,😏😏😏😏😏😏😏😏😏😏😏😏😏
Room: Standard Room
Hotel Nirvana Grace - Vile Parle has replied on Mon May 26 22:54:14 IST 2025
thanks for feedback , we would work on the same ...Warm Regards, Raju
Clean room and good staff
Very good staff member, and rooms were clean, would definitely stay in the hotel again, and i would if you are coming with friends or business meeting, quite a good place
Room: Standard Room
Hotel Nirvana Grace - Vile Parle has replied on Mon May 26 22:50:50 IST 2025
thanks for feedback , we would work on the same ...Warm Regards, Raju
Good Stay
Hotel is good for single person. Allow outside food facility is here you can order food online also.
Room: Triple Executive Room
Hotel Nirvana Grace - Vile Parle has replied on Mon May 26 22:52:57 IST 2025
thanks for feedback , we would work on the same ...Warm Regards, Raju
Worst
It was a very bad room with h all oh-er broken furniture and bed sheet and everything were stained and it was the worst hotel i have ever taken i would never stay here ever not recommend stay in hotel
Room: Standard Room
Hotel Nirvana Grace - Vile Parle has replied on Mon May 26 22:54:30 IST 2025
thanks for feedback , we would work on the same ...Warm Regards, Raju
Good Stay
Room are clean, located near to main road, and near to airport, behavior of staff also very nice, all good
Room: Deluxe Room
Hotel Nirvana Grace - Vile Parle has replied on Mon May 26 22:55:22 IST 2025
thanks for feedback , we would work on the same ...Warm Regards, Raju
Poor, avoid
familyTerrible room with stinking. Not worth even 1000 rupees. May be just the location advantage but there are plenty.
Room: Standard Room
Hotel Nirvana Grace - Vile Parle has replied on Mon May 26 22:53:31 IST 2025
thanks for feedback , we would work on the same ...Warm Regards, Raju
Average rooms !
familyNot as shown in pictures. Its eye wash by posting pictures only for selling. Rooms are average, not maintained
Room: Standard Room
Hotel Nirvana Grace - Vile Parle has replied on Fri Jul 12 12:35:58 IST 2024
Dear Guest, Greetings! I'm sorry to hear about your experience. It's disappointing when accommodations don't match their advertised standards. Providing accurate representations is crucial for guest satisfaction. Consider sharing your feedback with the management for improvements. With Warm Regards, Hotel Nirvana Grace & Team
Very bad
businessVery bad check- in experience. Too much attitude and too much time taken. It feels like you are a beggar and have come to request for donation
Room: Standard Room
Hotel Nirvana Grace - Vile Parle has replied on Thu Apr 18 17:49:24 IST 2024
Dear Guest, Greetings from Hotel Nirvana Grace! Thank you very much for your feedback. This always helps us to get better. We are sad that the team didn’t reach your expectations. We look forward to having the chance to welcome you again to make good memories. Your satisfaction is vital to us. In the meantime, we wish you our best regards. With Warm Regards Hotel Nirvana Grace & Team
Hotel and room
No stairs case very small area no water provided windows are opened and rain water came inside lot of mosquito
Room: Standard Room
Hotel Nirvana Grace - Vile Parle has replied on Mon Jan 29 18:35:04 IST 2024
Dear Guest, Greetings from Hotel Nirvana Grace! Thank you very much for your feedback. This always helps us to get better. We are sad that the team didn’t reach your expectations. We look forward to having the chance to welcome you again to make good memories. Your satisfaction is vital to us. In the meantime, we wish you our best regards. With Warm Regards Hotel Nirvana Grace & Team
Terrible Stay
Dirty rooms. Dirty washroom. Geyser not working. No complementary water given. Arrogant owner he doesn't know how to talk with customers.
Room: Standard Room
Hotel Nirvana Grace - Vile Parle has replied on Wed Nov 29 15:25:06 IST 2023
Dear Guest, Greetings from Hotel Nirvana Grace! Thank you very much for your feedback. This always helps us to get better. We are sad that the team didn’t reach your expectations. We look forward to having the chance to welcome you again in order to make good memories. Your satisfaction is vital to us. In the meantime, we wish you our best regards. With Warm Regards Hotel Nirvana Grace & Team
Poor Stay
No food service from hotel, food came from outside restaurent, only veg. Ac was not working properly, also you can find mosquito in the room.
Room: Standard Room
Hotel Nirvana Grace - Vile Parle has replied on Wed Nov 29 15:24:48 IST 2023
Dear Guest, Greetings from Hotel Nirvana Grace! Thank you very much for your feedback. This always helps us to get better. We are sad that the team didn’t reach your expectations. We look forward to having the chance to welcome you again in order to make good memories. Your satisfaction is vital to us. In the meantime, we wish you our best regards. With Warm Regards Hotel Nirvana Grace & Team
Terrible Stay
Washroom and bed condition is not good
Room: Standard Room
Hotel Nirvana Grace - Vile Parle has replied on Wed Nov 29 15:24:22 IST 2023
Dear Guest, Greetings from Hotel Nirvana Grace! Thank you very much for your feedback. This always helps us to get better. We are sad that the team didn’t reach your expectations. We look forward to having the chance to welcome you again in order to make good memories. Your satisfaction is vital to us. In the meantime, we wish you our best regards. With Warm Regards Hotel Nirvana Grace & Team
Average hpotel
groupIt was an average hotel, good for short stays. Very near to terminal 1 and that was a plus point.
Room: Standard Room
Hotel Nirvana Grace - Vile Parle has replied on Wed Nov 29 15:23:33 IST 2023
Dear Guest, Greetings from Hotel Nirvana Grace! We thank you for staying with us and sharing your experiences on this platform. It is incredibly heartening to learn that our team was able to live up to your expectations and deliver exemplary services to you during your stay at the hotel. The same has been conveyed to them and they are pleased with their performance. With Warm Regards, Hotel Nirvana Grace and Team
Terrible Stay
Smart tv but no set top box available 2nd no hot water available in geyser in my room no 115
Room: Standard Room
Hotel Nirvana Grace - Vile Parle has replied on Wed Nov 29 15:22:59 IST 2023
Dear Guest, Greetings from Hotel Nirvana Grace! Thank you very much for your feedback. This always helps us to get better. We are sad that the team didn’t reach your expectations. We look forward to having the chance to welcome you again in order to make good memories. Your satisfaction is vital to us. In the meantime, we wish you our best regards. With Warm Regards Hotel Nirvana Grace & Team
Fair enough
businessThe checkin experience wasnt so smooth. Rest was okay. Mine was a 3 day stay.
Room: Standard Room
Hotel Nirvana Grace - Vile Parle has replied on Wed Nov 29 15:21:58 IST 2023
Dear Guest, Greetings from Hotel Nirvana Grace! We thank you for staying with us and sharing your experiences on this platform. It is incredibly heartening to learn that our team was able to live up to your expectations and deliver exemplary services to you during your stay at the hotel. The same has been conveyed to them and they are pleased with their performance. With Warm Regards, Hotel Nirvana Grace and Team
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