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Review Of Hotel Nirvana Grace - Vile Parle0123401234

Vile Parle, Mumbai | 2.7 km drive to Nanavati Hospital

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.5
    Average

    112 Ratings, 41 Reviews

    excellent
    16%
    very good
    13%
    average
    17%
    poor
    15%
    bad
    38%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 3
    • 3
    • 1
    • 5
    • 5
    • 5
    • 1
    • 2

    Rating Categories

    • Location3.4
    • Cleanliness2.0
    • Value For Money2.3
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    This property has mixed reviews. While some guests praised the staff for being supportive and helpful, others complained about unclean rooms with bad odours, poor maintenance, and issues like no water or AC. The location is deemed convenient for airport access, but the check-in experience and service fell short for several visitors. Amenities such as clean linen and working appliances were inconsistent, leading to a less-than-pleasant stay for many.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    sarath v.

    Very bad experience

    Travel Month: Sep 2025

    Room: Standard Room

    2.0

    Worst experience

    saurabh s.solo

    not a good bed sheet not a good pillow The rooms are stinking not a good vibe worst experience......

    Travel Month: Jun 2025

    Room: Standard Room

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    1.0

    Worst hotel in best location

    business

    Location was perfect for short stay as I found it closest to airport, but reception behaved rudely, food had to arrange by myself from outside, service was very poor and there was no cleanliness around.Much disappointed like wasting my money in that hotel.

    Travel Month: Jun 2025

    Room: Standard Room

    1.0

    Worst experience

    bharath s.couple

    No water to wash face after checking in they are telling us water strike this not they way to run business I understand water strike but arrangements shud be there right not it was just 1 bucket of water is not enough for two person

    Travel Month: Apr 2025

    Room: Standard Room

    Hotel Nirvana Grace - Vile Parle has replied on Mon May 26 22:50:05 IST 2025

    thanks for feedback , we would work on the same ...Warm Regards, Raju

    3.0

    Average Stay

    shivraj t.

    Unclean rooms. War. Water was not clean smelly water for bath

    Travel Month: Feb 2025

    Room: Standard Room

    Hotel Nirvana Grace - Vile Parle has replied on Mon May 26 22:54:01 IST 2025

    thanks for feedback , we would work on the same ...Warm Regards, Raju

    1.0

    The cleanliness in the room was not up to the mark, there was no drinking

    dhani p.couple

    worst of money Didn't even give water to drink........,........... .,😏😏😏😏😏😏😏😏😏😏😏😏😏

    Travel Month: Feb 2025

    Room: Standard Room

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    Hotel Nirvana Grace - Vile Parle has replied on Mon May 26 22:54:14 IST 2025

    thanks for feedback , we would work on the same ...Warm Regards, Raju

    5.0

    Clean room and good staff

    dhiraj.business

    Very good staff member, and rooms were clean, would definitely stay in the hotel again, and i would if you are coming with friends or business meeting, quite a good place

    Travel Month: Jan 2025

    Room: Standard Room

    Hotel Nirvana Grace - Vile Parle has replied on Mon May 26 22:50:50 IST 2025

    thanks for feedback , we would work on the same ...Warm Regards, Raju

    4.0

    Good Stay

    nitin s.business

    Hotel is good for single person. Allow outside food facility is here you can order food online also.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Triple Executive Room

    Hotel Nirvana Grace - Vile Parle has replied on Mon May 26 22:52:57 IST 2025

    thanks for feedback , we would work on the same ...Warm Regards, Raju

    1.0

    Worst

    rishabh b.couple

    It was a very bad room with h all oh-er broken furniture and bed sheet and everything were stained and it was the worst hotel i have ever taken i would never stay here ever not recommend stay in hotel

    Travel Month: Jan 2025

    Room: Standard Room

    Hotel Nirvana Grace - Vile Parle has replied on Mon May 26 22:54:30 IST 2025

    thanks for feedback , we would work on the same ...Warm Regards, Raju

    4.0

    Good Stay

    saurabh s.business

    Room are clean, located near to main road, and near to airport, behavior of staff also very nice, all good

    Travel Month: Nov 2024

    Room: Deluxe Room

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    Hotel Nirvana Grace - Vile Parle has replied on Mon May 26 22:55:22 IST 2025

    thanks for feedback , we would work on the same ...Warm Regards, Raju

    1.0

    Poor, avoid

    poonam k.loyalty-iconfamily

    Terrible room with stinking. Not worth even 1000 rupees. May be just the location advantage but there are plenty.

    Travel Month: Sep 2024

    Room: Standard Room

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    Hotel Nirvana Grace - Vile Parle has replied on Mon May 26 22:53:31 IST 2025

    thanks for feedback , we would work on the same ...Warm Regards, Raju

    3.0

    Average rooms !

    harshad p.loyalty-iconfamily

    Not as shown in pictures. Its eye wash by posting pictures only for selling. Rooms are average, not maintained

    Travel Month: May 2024

    Room: Standard Room

    Hotel Nirvana Grace - Vile Parle has replied on Fri Jul 12 12:35:58 IST 2024

    Dear Guest, Greetings! I'm sorry to hear about your experience. It's disappointing when accommodations don't match their advertised standards. Providing accurate representations is crucial for guest satisfaction. Consider sharing your feedback with the management for improvements. With Warm Regards, Hotel Nirvana Grace & Team

    1.0

    Very bad

    anas.loyalty-iconbusiness

    Very bad check- in experience. Too much attitude and too much time taken. It feels like you are a beggar and have come to request for donation

    Travel Month: Jan 2024

    Room: Standard Room

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    Hotel Nirvana Grace - Vile Parle has replied on Thu Apr 18 17:49:24 IST 2024

    Dear Guest, Greetings from Hotel Nirvana Grace! Thank you very much for your feedback. This always helps us to get better. We are sad that the team didn’t reach your expectations. We look forward to having the chance to welcome you again to make good memories. Your satisfaction is vital to us. In the meantime, we wish you our best regards. With Warm Regards Hotel Nirvana Grace & Team

    1.0

    Hotel and room

    siddartha d.family

    No stairs case very small area no water provided windows are opened and rain water came inside lot of mosquito

    Travel Month: Nov 2023

    Room: Standard Room

    Hotel Nirvana Grace - Vile Parle has replied on Mon Jan 29 18:35:04 IST 2024

    Dear Guest, Greetings from Hotel Nirvana Grace! Thank you very much for your feedback. This always helps us to get better. We are sad that the team didn’t reach your expectations. We look forward to having the chance to welcome you again to make good memories. Your satisfaction is vital to us. In the meantime, we wish you our best regards. With Warm Regards Hotel Nirvana Grace & Team

    1.0

    Terrible Stay

    chetan k.

    Dirty rooms. Dirty washroom. Geyser not working. No complementary water given. Arrogant owner he doesn't know how to talk with customers.

    Travel Month: Nov 2023

    Room: Standard Room

    Hotel Nirvana Grace - Vile Parle has replied on Wed Nov 29 15:25:06 IST 2023

    Dear Guest, Greetings from Hotel Nirvana Grace! Thank you very much for your feedback. This always helps us to get better. We are sad that the team didn’t reach your expectations. We look forward to having the chance to welcome you again in order to make good memories. Your satisfaction is vital to us. In the meantime, we wish you our best regards. With Warm Regards Hotel Nirvana Grace & Team

    2.0

    Poor Stay

    satyaki c.loyalty-icon

    No food service from hotel, food came from outside restaurent, only veg. Ac was not working properly, also you can find mosquito in the room.

    Travel Month: Nov 2023

    Room: Standard Room

    Hotel Nirvana Grace - Vile Parle has replied on Wed Nov 29 15:24:48 IST 2023

    Dear Guest, Greetings from Hotel Nirvana Grace! Thank you very much for your feedback. This always helps us to get better. We are sad that the team didn’t reach your expectations. We look forward to having the chance to welcome you again in order to make good memories. Your satisfaction is vital to us. In the meantime, we wish you our best regards. With Warm Regards Hotel Nirvana Grace & Team

    1.0

    Terrible Stay

    kulbirsingh b.loyalty-icon

    Washroom and bed condition is not good

    Travel Month: Oct 2023

    Room: Standard Room

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    Hotel Nirvana Grace - Vile Parle has replied on Wed Nov 29 15:24:22 IST 2023

    Dear Guest, Greetings from Hotel Nirvana Grace! Thank you very much for your feedback. This always helps us to get better. We are sad that the team didn’t reach your expectations. We look forward to having the chance to welcome you again in order to make good memories. Your satisfaction is vital to us. In the meantime, we wish you our best regards. With Warm Regards Hotel Nirvana Grace & Team

    3.0

    Average hpotel

    shreyas b.loyalty-icongroup

    It was an average hotel, good for short stays. Very near to terminal 1 and that was a plus point.

    Travel Month: Sep 2023

    Room: Standard Room

    Hotel Nirvana Grace - Vile Parle has replied on Wed Nov 29 15:23:33 IST 2023

    Dear Guest, Greetings from Hotel Nirvana Grace! We thank you for staying with us and sharing your experiences on this platform. It is incredibly heartening to learn that our team was able to live up to your expectations and deliver exemplary services to you during your stay at the hotel. The same has been conveyed to them and they are pleased with their performance. With Warm Regards, Hotel Nirvana Grace and Team

    1.0

    Terrible Stay

    dhaval s.

    Smart tv but no set top box available 2nd no hot water available in geyser in my room no 115

    Travel Month: Sep 2023

    Room: Standard Room

    Hotel Nirvana Grace - Vile Parle has replied on Wed Nov 29 15:22:59 IST 2023

    Dear Guest, Greetings from Hotel Nirvana Grace! Thank you very much for your feedback. This always helps us to get better. We are sad that the team didn’t reach your expectations. We look forward to having the chance to welcome you again in order to make good memories. Your satisfaction is vital to us. In the meantime, we wish you our best regards. With Warm Regards Hotel Nirvana Grace & Team

    4.0

    Fair enough

    anas.loyalty-iconbusiness

    The checkin experience wasnt so smooth. Rest was okay. Mine was a 3 day stay.

    Travel Month: Sep 2023 (3-Night Stay)

    Room: Standard Room

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    Hotel Nirvana Grace - Vile Parle has replied on Wed Nov 29 15:21:58 IST 2023

    Dear Guest, Greetings from Hotel Nirvana Grace! We thank you for staying with us and sharing your experiences on this platform. It is incredibly heartening to learn that our team was able to live up to your expectations and deliver exemplary services to you during your stay at the hotel. The same has been conveyed to them and they are pleased with their performance. With Warm Regards, Hotel Nirvana Grace and Team

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