The property is well-located near Batasia Loop, offering beautiful views and a homely vibe. Staff behavior is frequently praised as friendly and helpful. However, many guests faced serious issues such as poor cleanliness, malfunctioning amenities, and subpar food quality. Reports mention that room conditions were often disappointing, with insufficient ventilation and a shortage of hot water. While the hospitality was noted, the overall experience fell short of expectations for many, raising concerns about value for money.