The property offers a decent location just a 5-10 minute walk from Mall Road, along with a stunning mountain view from the balcony. However, guests mention difficult access due to numerous stairs, poor room conditions, and cleanliness issues. Services like food availability and water supply have been inconsistent, and staff responsiveness seems lacking. While some guests appreciated the budget-friendly rates, many found the overall experience quite disappointing, making it not a recommended stay for families.