They don't run a hotel, stay away stay safe. They have night club on 5th floor and 6th Floor called ARIES, totally CROWD, as they call it in their local language, you will find you d kids coming out of that club or pub what they call it. Wired looking. Absolutely look like a PICKUP JOINT and I am surprised the local government machinery is silent and doing nothing. Anyways somehow I had managed to spend one night and immediately had to write a mail to FAB Hotels to change my hotel to other FAB hotel which was much better. The receptionist turned aggressive, warning me in a threatening tone, “This is Kolkata, you can do whatever you want. Jo ukhaadna hai ukhaad lo, koi farak nahi padta.”
This kind is beyond disgraceful, especially in the hospitality industry.
Shocking. Unprofessional. Unsafe.
If this is the level of service and behavior FAB allows under its brand name, it seriously raises concerns about the quality control and accountability within their network.
STAY AWAY from this hotel if you value your time, safety,