Room is average, AC is not upto the mark as it's cooling rate is very slow, TV is just a showpiece, no chairs in the room it's very difficult to eat your food, hot water in the taps, you need to ask for sealed water bottles, I reached hotel at 2 pm still I waited for 40 minutes to check in as they started cleaning the room when I reached. Door lock is damaged, no side mini tables around bed.
FabExpress ASP Royal Residency Inn Janakpuri has replied on Sat Jun 21 16:09:33 IST 2025
We’re sorry to hear about your experience and appreciate you bringing these concerns to our attention. We apologize for the delay during check-in and for the inconvenience caused due to the room facilities not being up to expectations. Your feedback regarding the AC, TV, missing furniture, and overall room readiness has been noted and shared with the concerned team for immediate improvements. Ensuring a smooth and comfortable stay is our priority, and we’re working to address these gaps.
**The issue has now been resolved.**