The property boasts a prime location close to the Gateway of India and Taj Hotel, with strong Wi-Fi and a friendly staff. Guests enjoyed the breakfast and appreciated the helpfulness of the team. However, multiple reviews highlighted small and poorly maintained rooms lacking cleanliness, with issues like water leaks and pest problems. The absence of a lift makes accessing upper floors challenging, and some felt the price didn't match the quality offered. Overall, while the location is a standout, many were disappointed with their experience.