The property is new, beautifully designed, and offers large, comfortable rooms that make for a serene experience. The service was wonderful, and a special thanks to Manager Ashin who was incredibly kind and helpful, even during late hours. His warm hospitality extended not just to us but also to our driver, with safe parking and proper driver accommodation thoughtfully provided. The food could improve, but it’s clear they are making efforts and it was still enjoyable. The only small challenge is the steep staircase to the pool and dining area, which might be a little tough for elderly guests. Despite that, the resort is excellent value for money and I would absolutely love to stay here again whenever I visit Munnar. Highly recommended!