We placed an order for 2 cups of tea for breakfast on the host phone # and we were assured that it will be served but it never came.Also the staff had a very casual attitude, found without shirt and wearing bermudas while servicing the guest areas.Needs to incorporate basic etiquettes in staff behaviour
Eco Greenway Stay near city centre 2 has replied on Mon Sep 08 12:21:25 IST 2025
Dear Brinda ji, thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you faced during your stay. We regret that your tea order was not served as promised and assure you this is not the standard of service we aim to provide.
We also take your comments about staff etiquette very seriously and have already addressed this with our team to ensure proper dress code and professional behavior at all times.
Your feedback is very valuable for us, and we are committed to making improvements so that future guests have a better experience. We hope you will give us another chance to serve you better.
Warm regards,
Team Eco Greenway Stay