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Review Of DoubleTree by Hilton Goa - Panaji0123401234

Panjim, Goa

    User Rating & Reviews

    • everyone
    • group
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    4.5
    Excellent

    1342 Ratings

    excellent
    66%
    very good
    20%
    average
    7%
    poor
    3%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 5
    • 4
    • 5
    • 5
    • 5
    • 5
    • 5

    Rating Categories

    • Hospitality4.5
    • Facilities4.4
    • Food4.5
    • Room4.3
    • Cleanliness4.5
    • Value For Money4.4
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    Reviews Summary

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    This property offers a stunning riverside location with breathtaking views of the Mandovi River. Guests rave about the courteous and professional staff who provide top-notch hospitality. The infinity pool is a highlight, accompanied by a well-maintained ambiance. The food quality, especially at the breakfast buffet, is highly praised with various options. Families appreciate the kids' play area and activities. Overall, it’s an ideal spot for relaxation, making it a favored choice for many visitors.

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    Positive first
    5.0

    Excellent Stay

    deepthy m.

    We enjoyed the stay. We got an upgrade to river view room which was amazing. They also gave us a complimentary spa session for 15 minutes. The spa ambiance was also great. It had an infinity pool which we enjoyed. Will definitely recommend it to others.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: King Deluxe Room Forest View with Balcony

    DoubleTree by Hilton Goa - Panaji has replied on Fri Sep 26 14:15:51 IST 2025

    Dear Guest, Thank you so much for your kind words and trust in us! We’re thrilled to hear you enjoyed our hospitality and the river view. If there’s anything else we can do to make your stay even better, please don’t hesitate to let us know. We look forward to welcoming you again soon! Warm regards, Kunal Naidu Front Office Manager DoubleTree by Hilton Goa-Panaji

    5.0

    Excellent Stay

    pulkit g.family with 1 kid

    Excellent 3 night stay with family. Courteous staff, specially Jeetu & chef Faizi who went all out to take care of us. Thanks for the suite upgrade, we will be back

    Travel Month: Sep 2025 (3-Night Stay)

    Room: King Deluxe Room River View with Balcony

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    DoubleTree by Hilton Goa - Panaji has replied on Fri Sep 26 14:14:35 IST 2025

    Dear Guest, Thank you so much for your kind words and trust in us! We’re thrilled to hear you enjoyed our hospitality and the peaceful surroundings. If there’s anything else we can do to make your stay even better, please don’t hesitate to let us know. We look forward to welcoming you again soon! Warm regards, Kunal Naidu Front Office Manager DoubleTree by Hilton Goa-Panaji

    5.0

    Excellent Stay

    upendra r.couple

    wonderful experience nice hotel staff behaviour is very good vikash & yogita has very polite & coprative food was excellent overall we will enjoy

    Travel Month: Sep 2025 (5-Night Stay)

    Room: King Deluxe Room Garden View With Balcony

    5.0

    Really nice view & gesture

    ankit.family

    Extremely nice view , & really nice staying view. The food was really great & the gesture of the employees was also good

    Travel Month: Sep 2025

    Room: King Executive River View with Balcony

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    DoubleTree by Hilton Goa - Panaji has replied on Tue Sep 23 08:57:11 IST 2025

    Dear Guest, Thank you for your incredible five-star review! It brings us immense joy to know that you had such a wonderful experience at DoubleTree by Hilton Goa - Panaji. Your positive feedback motivates our team to continue delivering memorable moments for each guest. We look forward to welcoming you back soon for another remarkable stay. Warm regards, Kunal Naidu Front Office Manager DoubleTree by Hilton Goa - Panaji

    5.0

    5 Star Service Excellent Hote

    ketan p.family with 1 kid

    Excellent stay in Hilton. Thanks for upgrading my room and special treatment they have provided as they had selected us the guest of the day. The food was excellent. Special thanks to Naphi for this special treatment. Each and every staff Room Cleaner/Liftman/Reception/Restaurant Chef and support staff was so nice and was greeting everytime. Will like to thank again and highly recommend this hotel

    Travel Month: Sep 2025

    Room: King Deluxe Room Forest View with Balcony

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    DoubleTree by Hilton Goa - Panaji has replied on Thu Sep 11 13:21:42 IST 2025

    Dear Guest, Thank you very much for your kind words and for choosing Hilton for your stay. We are delighted to hear that you enjoyed the room upgrade and the special treatment as our Guest of the Day. It’s wonderful to know that the food met your expectations as well. Your feedback means a lot to us and motivates our team to continue delivering exceptional experiences. We look forward to welcoming you back on your next visit! Warm regards, Kunal Naidu Front Office Manager

    2.0

    Poor Stay

    grenville p.

    The hotel.states its in panjim but its a good 6 or 7 km from panjim main city. As u booked from make my trip they do not add my points to my membership i also booked a spa no points so what the hell is happening. The rooms are very very far from.lift 428 was my room and very far the breakfast was crap and I asked for a coffee took me 45 mins to give me one

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Twin Deluxe Room Forest View with Balcony

    DoubleTree by Hilton Goa - Panaji has replied on Wed Sep 10 10:26:50 IST 2025

    Dear Guest, Thank you for sharing your feedback, and we sincerely apologize for the inconveniences you experienced during your stay. While our hotel is located within Panjim limits, we understand it may seem far from the main city, and we will review our listings to make this clearer. Regarding loyalty points, bookings made through MakeMyTrip typically do not qualify for membership benefits, but we will investigate your spa booking to see if anything can be done. We also regret the issues you faced with your room location, the delayed coffee service, and the quality of breakfast, and have shared these concerns with our team for immediate improvement. We truly regret not meeting your expectations and hope to have the opportunity to provide you with a better experience in the future. Please feel free to contact us directly for any further assistance. Warm Regards, Kunal Naidu Front Office Manger DoubleTree by Hilton Goa-Panaji

    5.0

    Excellent Stay

    vishal s.

    I wanted to take a moment to thank you for the wonderful experience during my recent stay. Everything—from the warm hospitality and attentive service to the comfort of the room and overall ambiance—was exceptional. The thoughtful touches and genuine care from your team made my stay truly memorable.

    Travel Month: Sep 2025

    Room: King Deluxe Room Forest View with Balcony

    DoubleTree by Hilton Goa - Panaji has replied on Wed Sep 10 10:28:22 IST 2025

    Dear Guest, Thank you so much for your kind words. We are delighted to hear that you enjoyed your stay and that our team’s hospitality and service made a positive impression. Your feedback means a lot to us and motivates us to continue delivering exceptional experiences to all our guests. We look forward to welcoming you back soon for another memorable visit. Warm regards, Kunal Naidu Front Office Manager DoubleTree by Hilton Goa-Panaji

    5.0

    Excellent Stay

    gaurang p.

    The location is amazing. There is no other property like this in this area. Property looks new only even though is isn’t. So well maintained. The pool is the best location and the breakfast was great too. The service and staff everything is excellent. You will definitely enjoy your stay. There are games and football basketball turf space as well. Rooms are spacious enough and no complaints.

    Travel Month: Aug 2025

    Room: King Deluxe Room Forest View with Balcony

    DoubleTree by Hilton Goa - Panaji

    Dear Guest, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed the unique location, our well-maintained property, and the variety of amenities we offer—from the pool and breakfast to the game areas and spacious rooms. It's especially rewarding to know that our service and staff helped make your stay excellent. We truly appreciate your kind words and hope to welcome you back again soon! Warm Regards, Kunal Naidu Front Office Manager DoubleTree by Hilton Goa-Panaji

    5.0

    Excellent stay and food

    munal j.family

    The stay was really awesome. We were greeted very warmly by the staff . We got the welcome drink and cookies just after entering the hotel . A manager was assigned to us who can assist us if anything was to be arranged by the hotel or if we had any concern . We were also greeted by fruits in the room . The view from the room was of river which was really beautiful. The food was awesome and top notch . We had dinner and breakfast in the hotel itself . There is also infinity pool . There is wellness spa also where we got foot massage and it was a really refreshing experience.The overall stay at hilton was excellent.

    Travel Month: Aug 2025

    Room: King Deluxe Room Forest View with Balcony

    DoubleTree by Hilton Goa - Panaji has replied on Mon Sep 01 12:40:48 IST 2025

    Dear Guest, Thank you so much for sharing your wonderful experience with us! We are delighted to hear that you enjoyed your stay and felt warmly welcomed by our team. It’s great to know that you appreciated the welcome drink and cookies, the personalized assistance from our manager, and the fresh fruits in your room. We’re thrilled that the river view, our dining options, and the infinity pool added to your enjoyment. It’s especially rewarding to hear that the wellness spa foot massage was refreshing for you. Your kind words motivate us to continue delivering excellent service to all our guests. We look forward to welcoming you back to Hilton for another memorable stay soon! Warm regards, Kunal Naidu Front Office Manager DoubleTree by Hilton Goa-Panaji

    5.0

    Excellent Stay

    sumanta b.group

    Fantastic stay experience in Double Tree by Hilton, Panjim, Goa. The rooms were fabulous, spacious, beautiful views overlooking the forest. The balcony was really cozy and it was wonderful to experience the sound of rain sitting on the sofa

    Travel Month: Aug 2025

    Room: King Deluxe Room Forest View with Balcony

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    DoubleTree by Hilton Goa - Panaji

    Dear Ms. Bhattacharjee, Thank you for taking the time to share your fantastic experience at DoubleTree by Hilton, Panjim, Goa! We’re delighted to know that you loved our spacious rooms, the serene forest views, and the cozy balcony—especially during the rain. It’s wonderful to hear that these little moments added so much joy to your stay. Your kind words mean a lot to our team, and we look forward to welcoming you back for another memorable getaway in Goa! Warm regards, Kunal Naidu Front Office Manager DoubleTree by Hilton Goa-Panjim

    5.0

    Hotel Review

    manali b.family

    Excellent stay. Great staff! Very polite. Clean property. And helpful, welcoming people. The hot cookies served during check-in were delicious.

    Travel Month: Aug 2025

    Room: King Deluxe Room Forest View with Balcony

    DoubleTree by Hilton Goa - Panaji has replied on Wed Aug 20 12:19:33 IST 2025

    Dear Guest, Thank you so much for your wonderful review! We’re thrilled to hear you had an excellent stay and enjoyed our polite and helpful staff. It’s great to know that the cleanliness of our property and the hot cookies during check-in made your experience even more special. We truly appreciate your kind words and look forward to welcoming you back soon! Warm Regards, Kunal Naidu Front Office Manager DoubleTree by Hilton Goa- Panaji,

    4.0

    All the staff is very polite and supportive.also very helpful.

    ravinder k.couple

    Property was clean and well maintained food in Comida is very tasty and have vivid range. specially the south Indian food was very good. Restaurant staff Mr Chandan, Ms alle were quite supportive. on the front desk Ms Simran, Ms Bulbul, Mr Guru and Mr Babbu were very helpful. GYM have limited space and machines but its good. Pool is clean and beautiful.

    Travel Month: Aug 2025

    Room: King Deluxe Room Forest View with Balcony

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    DoubleTree by Hilton Goa - Panaji

    Dear Mr. Ahuja, Thank you for sharing your detailed feedback. We are delighted to know you found our property clean and well-maintained, and that you enjoyed the variety and taste of our food at Comida especially the South Indian dishes. We will be sure to pass on your kind words to Mr. Chandan, Ms. Alle, and the rest of our restaurant team. It’s wonderful to hear that Ms. Simran, Ms. Bulbul, Mr. Guru, and Mr. Babbu at the front desk provided helpful service during your stay. We also appreciate your comments about our gym and pool facilities and will keep striving to enhance our guest experience. We hope to welcome you back soon for another memorable visit! Warm regards, Kunal Naidu Front Office Manager DoubleTree by Hilton Goa- Panaji

    5.0

    Excellent Stay

    shivang n.family with 2 kids

    Our stay at DoubleTree by Hilton Panaji was exceptional from start to finish. The serene riverside location offered breathtaking views, and the property’s lush surroundings created a peaceful getaway vibe. The rooms were spacious, well-maintained, and thoughtfully designed for comfort. The staff was warm, attentive, and went above and beyond to ensure every need was met, making us feel truly valued. The dining experience was outstanding, with delicious and diverse options, including excellent vegetarian choices. Overall, it was a perfect blend of luxury, hospitality, and relaxation—highly recommended for anyone visiting Goa.

    Travel Month: Aug 2025 (4-Night Stay)

    Room: King Deluxe Room Forest View with Balcony

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    DoubleTree by Hilton Goa - Panaji

    Dear Mr. Naik, Thank you so much for your wonderful review and for choosing to stay with us at DoubleTree by Hilton Goa - Panaji. We are thrilled to hear that your experience was exceptional from start to finish. It’s truly rewarding to know you enjoyed our serene riverside location, the lush surroundings, and the comfort of our well-appointed rooms. Your kind words about our team’s hospitality mean a great deal to us,we’re delighted they made you feel truly valued throughout your stay. We’re also pleased that you had an outstanding dining experience and appreciated the variety, especially our vegetarian offerings. Thank you once again for your thoughtful recommendation. We look forward to welcoming you back for another relaxing getaway in Goa. Warm regards, Kunal Naidu Front Office Manager DoubleTree by Hilton Goa – Panaji

    5.0

    perfect goa stay

    hiyaa g.family with 1 kid

    Hilton truly impressed me, the staff, the hospitality, service and food everything top notch. They have an amazing team who give personal attention to every guest. I absolutely recommend this hotel had the best experience

    Travel Month: Aug 2025 (3-Night Stay)

    Room: King Deluxe Room Forest View with Balcony

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    DoubleTree by Hilton Goa - Panaji

    Dear Ms. Gandhi, Thank you for your kind words and for sharing such a wonderful review! We’re absolutely delighted to know that your experience with us was top-notch—from our hospitality and service to the food and the personal attention provided by our team. It’s incredibly rewarding to hear that we were able to make your stay so memorable. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to welcoming you back soon for another exceptional stay! Warm regards, Kunal Naidu Front Office Manager DoubleTree by Hilton Goa-Panaji

    3.0

    sad

    vanshita p.business

    sad. expected so much better but it was a sad experience. location mentioned is wrongg. did not give the discount which was supposed to be there. manager is rude.

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Twin Deluxe Room Garden View

    DoubleTree by Hilton Goa - Panaji

    Dear Guest, Thank you for sharing your feedback. We're very sorry to hear that your experience did not meet expectations. We sincerely apologize for the incorrect location information and for any inconvenience it caused. We also regret that the discount was not applied as expected. This is certainly not the standard we strive for, and we will be reviewing our processes to ensure such issues are addressed promptly in the future. Your comments about the interaction with our manager are especially concerning. Please know that we take this seriously and will be following up internally. We’d truly appreciate the opportunity to make this right. so we can assist further. Sincerely, Kunal Naidu Front Office Manager DoubleTree by Hilton Goa- Panaji

    2.0

    Family vacation ruine

    archita s.family with 1 kid

    We had booked 4 rooms (including paid forest view rooms) at DoubleTree Hilton Panaji for a family holiday — but the experience was far from 5-star. Despite booking 3 weeks in advance, we were told at check-in that our forest view rooms were “sold out.” After 4 hours of follow-ups, 2 forest view rooms were finally given — but on a different floor, splitting our family of 8 and ruining our trip. Rooms were poorly maintained: squeaky furniture, clogged bathroom drain, and a non-working telephone. Definitely not the standard expected from Hilton. What should’ve been a relaxing trip turned into stress and disappointment. Hilton really needs to do better — this felt more like 2-star service at 5-star pricing.

    Travel Month: Jul 2025

    Room: King Deluxe Room River View with Balcony

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    DoubleTree by Hilton Goa - Panaji

    Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused during your stay at DoubleTree by Hilton Goa – Panaji. We're sorry to hear about the room allocation issue, especially after a booking made well in advance, and the maintenance problems you encountered. This is not the experience we aim to provide, and we understand your frustration. Your concerns have been shared with the relevant teams for immediate review. We are committed to improving and ensuring a better experience for all our guests. Warm regards, Kunal Naidu Front Office Manager DoubleTree by Hilton Goa – Panaji

    5.0

    One of the best experience in Goa

    rutuja t.couple

    I recently stayed at the DoubleTree by Hilton in Panaji, and overall, it was a very pleasant and relaxing experience. The highlight of the stay was without a doubt the staff — incredibly courteous, attentive, and always willing to go the extra mile to ensure guests feel welcome and comfortable. Location is perfect with stunning view of mandovi river and main city just 10mins away. Breakfast spread is good mix of Indian and continental.Spa service was excellent

    Travel Month: Jul 2025 (5-Night Stay)

    Room: King Deluxe Room Forest View with Balcony

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    DoubleTree by Hilton Goa - Panaji

    Dear Guest, Thank you so much for taking the time to share your wonderful feedback! We’re absolutely delighted to hear that you had a pleasant and relaxing stay with us at DoubleTree by Hilton Goa – Panaji. Your kind words about our team truly mean a lot — our staff takes great pride in providing attentive and thoughtful service, and it's heartening to know their efforts made your stay memorable. We’re also glad you enjoyed the scenic views of the Mandovi River, our breakfast offerings, and the rejuvenating spa experience. Creating a peaceful and comfortable environment for our guests is what we strive for, and we're thrilled to know we succeeded during your visit. It was a pleasure having you with us, and we hope to welcome you back for another relaxing getaway in the near future! Warm regards, Kunal Naidu Front Office Manager DoubleTree by Hilton Goa – Panaji

    5.0

    Excellent Stay

    vipin b.

    Clean n neat Ambience With very good food

    Travel Month: Jul 2025

    Room: King Deluxe Room Garden View With Balcony

    DoubleTree by Hilton Goa - Panaji

    Dear Guest, Thank you for your kind words! We’re delighted to know you enjoyed the fantastic location, and the food spread at the property. We truly appreciate your feedback and look forward to welcoming you back to DoubleTree by Hilton Goa – Panaji for another relaxing getaway by the river. Warm regards, Blisse Colaco Marketing and Communications Manager

    5.0

    Best place for stayt in Goa

    siddharth n.couple

    It was a wonderful experience altogether. Everything was in place, right from ambience, food and other amenities.

    Travel Month: Jul 2025 (5-Night Stay)

    Room: King Deluxe Room Forest View with Balcony

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    DoubleTree by Hilton Goa - Panaji

    Dear Guest, Thank you very much for your kind words. We are delighted to hear that you had a wonderful experience and that everything—from the ambience to the food and amenities—met your expectations. Your feedback motivates us to continue delivering exceptional service. We look forward to welcoming you back soon. Warm regards, Blisse Colaco Marketing and Communications Manager

    5.0

    experience extra ordinary,

    anshul b.business

    Location fantastic, beautiful river view , staff very hospitable. Rooms and Balcony’s were value additions

    Travel Month: Jul 2025 (4-Night Stay)

    Room: King Deluxe Room Forest View with Balcony

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    DoubleTree by Hilton Goa - Panaji

    Dear Guest, Thank you for your kind words! We’re delighted to know you enjoyed the fantastic location, the serene river views, and the hospitality extended by our team. It’s wonderful to hear that the rooms and balconies added value to your stay and contributed to a memorable experience. We truly appreciate your feedback and look forward to welcoming you back to DoubleTree by Hilton Goa – Panaji for another relaxing getaway by the river. Warm regards, Blisse Colaco Marketing and Communications Manager

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