We took two rooms and one of the rooms had some bad drainage issue, apparently the issue stretched from room# 102 to 202 below that, even cockroaches were seen. The staff was proactive to get it cleaned but the issue was recurring and i think they knew about it but they were so booked that they just said "koyi baa t nahi" and cleaned the room. I mean how could you say that when the guest is uncomfortable. Food was good, staff was courteous, we have stayed in properties where they never charge you for milk for kids in the morning as that makes the part of the breakfast, but until the second day when we filled the glass ourselves they charged us for milk glasses even in the morning (i can understand evening milk for kids could be charged if dinner isn't included, my dinner was included though. The hotel is smaller than it looks in the pics, the garden is nice and tranquil but a bit of a risk for the kids due to the slope at the edge, my kid came back with a bruised nose as he slipped down that slope while playing. As i kept writing this review, i went back to downgrade the rating twice, from good to average and then average to poor, but my reasons could be read above, the location is good, balconies are scenic, you would prefer to carry an experienced driver as the way to the hotel is a bit tight and sometimes scary but really scenic.