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Review Of Collection O Shiv Shanker0123401234

Asia Chowk, Katra | 6 minutes walk to Main Bazaar

    User Rating & Reviews

    • everyone
    • family
    • group
    • solo
    2.8
    Average

    28 Ratings, 14 Reviews

    excellent
    18%
    very good
    25%
    average
    21%
    poor
    7%
    bad
    29%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 1
    • 4
    • 2
    • 3
    • 2
    • 1
    • 4

    Rating Categories

    • Location3.6
    • Cleanliness3.1
    • Room3.1
    • Food3.0
    • Hospitality3.8
    • Value For Money2.4
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property has mixed reviews from guests. While some highlight its reasonable pricing and good location near transport, others have faced issues with service, room quality, and inconsistent electricity and water supply. Complaints about food quality and attempts to upsell were noted, yet a few guests praised the hospitality and overall value for money. If you're looking for budget-friendly options, this property might be a decent choice, but be cautious of potential service shortcomings.

    Sort by:

    Positive first
    1.0

    Terrible

    rajesh m.family

    Bad experience.

    Travel Month: Oct 2019

    Room: Classic (2X)

    Collection O Shiv Shanker has replied on Wed Nov 06 16:29:20 IST 2019

    Hey Rajesh, we are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Jamil!

    3.0

    Good location

    chandrakant m.loyalty-icongroup

    Cost wise good but not enough

    Travel Month: Oct 2019

    Room: Classic (2X)

    Collection O Shiv Shanker has replied on Mon Oct 14 18:55:01 IST 2019

    Hi, Chandrakant! We truly regret the inconvenience caused. Thanks for sharing your valuable feedback. We will surely work towards improvement and we will surely make your next experience a positive one. Regards, Rahul

    1.0

    Cheating

    ravi p.solo

    They are cheating with the customer.

    Travel Month: Oct 2019

    Room: Classic (2X)

    Collection O Shiv Shanker has replied on Fri Oct 11 21:04:30 IST 2019

    Sorry for the discommode, Ravi! We understand that we were not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Sagar

    1.0

    Pathetic

    gaurav a.family

    Hotel does not deserve a 3-star rating. Even, though the payment was done in advance, the hotel tried to make more money by claiming their contract with OYO is over. The inferior room was given initially to us since our room was given to someone else. On repeated complaints, it was only changed later to a better one.

    Travel Month: Oct 2019

    Room: Classic (2X)

    Collection O Shiv Shanker has replied on Wed Oct 09 20:01:27 IST 2019

    Hey Gaurav, we are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Sagar

    3.0

    Location

    rohit p.family

    Location is ok, food is not soo good, have food at Sagar Ratna.

    Travel Month: Sep 2019

    Room: Classic (2X)

    Collection O Shiv Shanker has replied on Tue Oct 01 22:45:16 IST 2019

    Apologies for the inconvenience caused, Rohit! We've marked a note for the experience you had with us and we'll put in our best efforts to ensure your next stay is pleasant with us. Wish you a wonderful day ahead :) Regards, Navneet.

    5.0

    Awesome hotel

    nitika c.group

    Good hotel at reasonable price.

    Travel Month: Sep 2019

    Room: Classic (2X)

    Collection O Shiv Shanker has replied on Fri Sep 27 07:19:01 IST 2019

    Appreciate your positive rating, Nitika Charaya! We do take pride in catering to our guest's needs the best way we can. Keep this love coming :) Regards, Rahul.

    5.0

    Nice service

    nitika c.group

    Very good hotel at reasonable price. Awesome hospitality and full arrangement and behaviour or hotel spokesperson in so polite and good.

    Travel Month: Sep 2019

    Room: Classic (2X)

    Collection O Shiv Shanker has replied on Fri Sep 27 07:19:00 IST 2019

    Hey Nitika Charaya, pleased to know you had an awesome stay with us. This is something which always encourages us to serve you even better. Looking forward to hosting you soon :) Regards, Sagar.

    4.0

    Location was good

    rajendra m.family

    Worth for the money which was booked from make my trip.

    Travel Month: Jul 2019

    Room: Classic (2X)

    Collection O Shiv Shanker has replied on Sat Jul 27 19:36:13 IST 2019

    Hi, Rajendra! Thanks for your kind words of appreciation. Have a wonderful day! Regards, Vishal

    4.0

    Best as per price

    sunny k.group

    It's a average Hotel, but as per price it's good.

    Travel Month: Jul 2019

    Room: Classic (2X)

    Collection O Shiv Shanker has replied on Wed Jul 10 22:35:20 IST 2019

    Hey sunny, thanks for rating us positively. We do apologize for the hassle faced. We ve forwarded your feedback to our concerned team to ensure your next visit is more comfortable and relaxing. Regards, Rahul

    3.0

    Average Stay

    priyanka b.couple

    Room service and wifi was not available. Electricity was frequently gone. Water supply was also very slow overall not a good experience.

    Travel Month: Jun 2019

    Room: Classic (2X)

    Collection O Shiv Shanker has replied on Sat Jul 06 18:26:47 IST 2019

    Hi, Priyanka! Sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Pravin

    5.0

    Nice stay

    manoj.

    Recommended as a nice stay and food, good hotel in this price with breakfast and lunch.

    Travel Month: May 2019

    Room: Classic Room

    Collection O Shiv Shanker has replied on Fri May 24 09:44:43 IST 2019

    Hey, Manoj Kumar! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we'll put in our continuous efforts to retain this love and make your experience nothing less than perfect to your next visit with us. Have a pleasant day ahead) regards, Rachit

    4.0

    All over good

    khushboo k.

    Location is good, service is not very well

    Travel Month: Jan 2019

    Room: Classic Room

    3.0

    Average Stay

    kailash s.

    Not so good in taste and quality.

    Travel Month: Jan 2019

    Room: Classic Room

    3.0

    Good stay

    vikas d.family

    Hotel is value for money, services is good. Nearby station and bus stand. Room and facilities value for money. When I will come next time I will be booking this hotel because this hotel is value for money.

    Travel Month: Jan 2018

    Room: delux room

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