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Review Of City Westend Punjabi Bagh West Delhi0123401234

Punjabi Bagh, Delhi | 1.6 km drive to Shivaji Park Metro Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.8
    Average

    132 Ratings, 41 Reviews

    excellent
    17%
    very good
    20%
    average
    18%
    poor
    14%
    bad
    30%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 4
    • 3
    • 4
    • 3
    • 5
    • 5
    • 1

    Rating Categories

    • Facilities2.7
    • Food2.4
    • Cleanliness2.7
    • Value For Money2.6
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property has received mixed feedback from guests. While some appreciated the cleanliness and decent conditions of the rooms, many reported poor service and unhelpful staff. Several guests encountered issues with room facilities, including broken amenities and cleanliness problems. There were also complaints about misleading pricing and hidden charges. Overall, the experience varied widely, with some enjoying their stay while others had a terrible time.

    Sort by:

    Positive first
    1.0

    Hotel closed

    shivam g.family

    Had booked for 2 days. Next day they asked to check out as hotel got closed. Worst experience of my life

    Travel Month: Dec 2024

    Room: Classic Room

    1.0

    poor room wate money

    dipender.couple

    mat jana

    Travel Month: Nov 2024

    Room: Classic Room

    • user photos
    1.0

    Terrible Stay

    gauresh m.business

    I have mentioned company gst number at the time of book but They denied to give GST bills at the time of check out.. Business travellers don’t book this hotel

    Travel Month: Sep 2024

    Room: Classic Room

    2.0

    Not a good property

    sahil s.couple

    Room was not good, leakage problems staff are not cooperative all over rating 2 star zero percent security in these hotel

    Travel Month: Oct 2024

    Room: Classic Room

    • user photos
    5.0

    Excellent Stay

    family

    good hotel for stay with your family or alone

    Travel Month: Oct 2024

    Room: Classic Room

    1.0

    poor experience and hospitality

    rakesh v.loyalty-iconcouple

    Unpleasant experience did not like it. Staff is not so good. Services are poor.

    Travel Month: Aug 2024

    Room: Classic Room

    2.0

    Poor Stay

    chirag g.

    The hotel condition is very bad. Interior is so poor. Ac is not working properly walls r so dirty washroom light is not working properly. Unhygiene property also lobby ac is not working

    Travel Month: Oct 2024

    Room: Classic Room

    3.0

    Average Stay

    divyam b.

    The room was decent, but the hotel staff was way too rude, the staff was not helpful l at all, the parking needs to be done on your own, the room was clean, it was an average stay

    Travel Month: Oct 2024

    Room: Classic Room

    • user photos
    • user photos
    1.0

    pathetic experience

    loyalty-iconfamily

    Property is good but staff are very very poor. I have asked for blow dryer they took almost for 1 hour after called them 4th times. Refrigerator was not working I have called them regarding the same no one is came to check. Staff was not bother about any complaints. I have never been to such hospitality place where employee don’t bother about their job and work.they said smoking is not allowed top of that they say if u give 500 extra u can smoke are u taking bribe to break ur own policy.

    Travel Month: Sep 2024

    Room: Classic Room

    • user photos
    • user photos
    • user photos
    4.0

    Pleasant stay

    vishal.business

    Rooms are good. Reception services need to be upgraded. But overall stay was good and worth the money

    Travel Month: Sep 2024

    Room: Classic Room

    5.0

    Had a warm warm stay

    sagar s.loyalty-iconcouple

    Amazing stay great service and staff was too humble food was amazing and bathroom was neat and clean

    Travel Month: Sep 2024

    Room: Classic Room

    • user photos
    1.0

    Terrible Stay

    akshay g.loyalty-icon

    The room had dampness all over the place, the curtains were full of stains, there were no towels no toiletries in the washroom, the service of the hotel was quite slow and laid back,

    Travel Month: Sep 2024

    Room: Classic Room

    3.0

    Average Stay

    ankit s.

    Food quality is low

    Travel Month: Aug 2024

    Room: Classic Room

    3.0

    Average Stay

    kinjal a.

    The hotel was pretty average as the buttons for the light were not working but still not a bad stay it was fine thankyou.

    Travel Month: Sep 2024

    Room: Classic Room

    5.0

    Excellent Stay

    kirti m.couple

    Everything this was great. Thanks for providing a peaceful stay.

    Travel Month: Sep 2024

    Room: Classic Room

    1.0

    worst hotel

    rakesh v.loyalty-iconfamily

    Check in time was 2PM, we had to wait for more than 45 mins just to check in, that too after requesting them for 100 times. No response on the front desk, kitchen or housekeeping lines. We were asked to pay ₹ security even though our stay was paid for already. Worst hotel experience ever. Not recommend and I am not going to stay again.

    Travel Month: Aug 2024

    Room: Classic Room

    5.0

    Excellent Stay

    diya d.

    The stay was amazing. The rooms are very clean and hygienic. The staff is very polite and professional. The place is extremely affordable and comfortable. We will definitely come visit again.

    Travel Month: Aug 2024

    Room: Classic Room

    5.0

    Good experience

    vani k.loyalty-iconbusiness

    Good ambience, clean property. Very great property at the great budget price. Must recommended. Would love to visit again

    Travel Month: Aug 2024

    Room: Classic Room

    1.0

    Worst experience, would never ever go there

    prakash u.loyalty-iconfamily

    It’s not for family, smelly carpets, sink has a hole but water don’t drain, bath room has a door but some one need to hold it when inside otherwise slides to other end. Saturday night would be hell coz there is dj beats goes up to 4am. Don’t get fooled by online pics, surrounding area, roads none of them are good. Waste of money n time, you will certainly rate this horrendous

    Travel Month: Aug 2024

    Room: Classic Room

    3.0

    Good hotel and remember and bar in a good hotel is the best hotel

    mayur r.loyalty-iconsolo

    Good food gets me every day but the food gets better every time and the way my stomach feels and my body gets tired i don’t want twottwo

    Travel Month: Jul 2024

    Room: Classic Room

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