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You are booking hotel for more than 30 days

Review Of Citadines Paras Square Gurugram0123401234

Sector 59, Gurgaon

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.3
    Excellent

    194 Ratings, 70 Reviews

    excellent
    59%
    very good
    26%
    average
    6%
    poor
    2%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 4
    • 5
    • 4
    • 5
    • 5
    • 5
    • 3
    • 1

    Rating Categories

    • Facilities3.9
    • Food4.0
    • Cleanliness4.0
    • Value For Money3.9
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    Reviews Summary

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    This property shines with its luxurious amenities, spacious and clean rooms, and stunning views. Guests rave about the excellent hospitality from the staff, who are known to be welcoming and helpful. The food quality is highlighted positively, with a good breakfast spread and 24-hour menu options. Although some found the location a bit remote, the peaceful atmosphere makes it a great spot for relaxation and comfort. Overall, it's a well-maintained gem worth experiencing!

    Sort by:

    Positive first
    3.0

    Average Stay

    dishashree g.solo

    Basically the location isn’t great.,, secondly they were giving me a tough time saying that guests have a time limit to visit … if I’m getting freed up at 8pm how can my visitors come before that to meet me

    Travel Month: Sep 2025

    Room: One Bedroom Executive With Balcony

    4.0

    comfortable stay

    keiko s.solo

    Relaxing here and nice room environment. But I’m faced the smell issue when I came inside the room.

    Travel Month: Aug 2025

    Room: One Bedroom Executive With Balcony

    4.0

    Good Stay

    sanjana a.family

    nice and peaceful property good location for family stay Will stay once again, near shopping center

    Travel Month: Aug 2025

    Room: Studio Deluxe with Balcony

    3.0

    Average Stay

    keiko s.solo

    I was not satisfied with reception attitude when checking in and out. I expect the hospitality to guests.

    Travel Month: Jul 2025

    Room: One Bedroom Executive With Balcony

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    1.0

    zero co operation non commitment value of staff

    amit g.business

    It’s a third class location and the commitment value of staff is zero , due to the miss communication I have loose my money due to dual booking and after that no one was ready to accept . Non coprative behaviour from reservation manager , never suggest to anyone , if the staff is not having value of commitment

    Travel Month: Jul 2025

    Room: One Bedroom Executive With Balcony

    5.0

    Excellent Stay

    kothapalli s.

    5

    Travel Month: Jul 2025

    Room: Studio Deluxe with Balcony

    5.0

    Business Trip

    nitin s.business

    I am a regular visitor to this property. it's clean rooms with breathtaking views are excellent to stay.

    Travel Month: Jul 2025

    Room: One Bedroom Executive With Balcony

    5.0

    Excellent Stay

    majid k.business

    Excellent stay! The rooms were spacious, the breakfast spread was delicious, and the staff was very professional and always ready to help.

    Travel Month: Jun 2025 (5-Night Stay)

    Room: One Bedroom Executive With Balcony

    4.0

    Good Stay

    abhay p.

    No

    Travel Month: Jun 2025

    Room: Studio Deluxe with Balcony

    5.0

    recommendations

    keiko s.solo

    very nice hospitality and I’m so satisfied. Cleanness and quiet.

    Travel Month: Jun 2025

    Room: One Bedroom Executive With Balcony

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    5.0

    Excellent Stay

    prasad g.

    Citadines Paras square is a perfect place for business travels. The rooms are apt offering comfortable stays. The property has a good spread of breakfast.

    Travel Month: Jun 2025

    Room: Studio Executive with Balcony

    5.0

    relaxing

    keiko s.solo

    high hospitality and silent room and floor are so good. No noisy sound and no disturbing, I can be relaxed. Also, I’m happy with Cleaness.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Studio Deluxe with Balcony

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    5.0

    Excellent Stay

    keiko s.couple

    very good hospitality and room condition. Kitchen items and Washing machine are very convenient as well.

    Travel Month: May 2025 (4-Night Stay)

    Room: One Bedroom Executive With Balcony

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    5.0

    An example of a great hotel

    himanshu s.business

    Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist Specially Rahul (GM)and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.

    Travel Month: May 2025 (3-Night Stay)

    Room: Studio Deluxe with Balcony

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    1.0

    Terrible Stay

    pankaj c.group

    You cannot smoke in open balcony... they charge us 5000 rs for smoking in open balcony

    Travel Month: May 2025

    Room: Two Bedroom Premier with Balcony

    4.0

    Good Stay

    aleksandr p.solo

    Good hotel if you are search for quality and peace

    Travel Month: Mar 2025 (7-Night Stay)

    Room: Studio Executive with Balcony

    4.0

    comfortable stay

    pranav o.loyalty-iconfamily

    breakfast can be better. the choice of dishes is very limited. they add few more dishes. they should add cold cuts

    Travel Month: Mar 2025

    Room: Two Bedroom Premier with Balcony

    Citadines Paras Square Gurugram

    Dear Mr. Oberai, Thank you for taking the time to share your feedback about our breakfast service. We apologize if our current offerings did not meet your expectations. We appreciate your suggestion to add more dishes, including cold cuts, to our breakfast menu. We will definitely consider this feedback to enhance our breakfast experience for our guests. Thank you again for your input, and we hope to have the opportunity to serve you better in the future. Warm regards, Rahul Singh | Guest Service Manager Citadines Paras Square Gurugram

    5.0

    Excellent Stay

    sidharth s.loyalty-iconcouple

    Best hospitality ever, staff was really good and i enjoyed the stay a lot ,every facility was provided on time.

    Travel Month: Mar 2025

    Room: Studio Deluxe with Balcony

    Citadines Paras Square Gurugram

    Dear Mr. Singh We are absolutely delighted to hear that you had an exceptional stay with us! Your kind words about our hospitality, staff, and facilities are truly appreciated. We are thrilled that we were able to provide you with a seamless and enjoyable experience, and that our staff were able to meet your needs in a timely and efficient manner. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon! Warm regards, Rahul Singh | Guest Service Manager Citadines Paras Square Gurugram

    5.0

    Excellent Stay

    helma m.loyalty-iconbusiness

    The property itself is truly amazing, with well-maintained surroundings and excellent amenities. The food - breakfast was delicious, offering a good variety and quality. The overall hospitality was commendable. The only downside was the location—it’s quite far from the airport, which could be a concern for travelers with tight schedules. However, if you’re looking for a relaxing stay with great facilities, this is definitely a good choice.

    Travel Month: Feb 2025

    Room: Studio Executive with Balcony

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    Citadines Paras Square Gurugram

    Dear Helma, We are thrilled to hear that you were impressed with our property's surroundings, amenities, and culinary offerings, particularly our breakfast spread. We are also grateful for your kind words about our hospitality. We understand and appreciate your feedback regarding our location, and we acknowledge that it may not be ideal for travelers with tight schedules. However, we are glad that you found our property to be a great choice for a relaxing stay. Thank you for taking the time to share your thoughtful and balanced review. We look forward to welcoming you back again soon! Warm regards, Rahul Singh | Guest Service Manager Citadines Paras Square Gurugram

    1.0

    Staff service was worst

    nisha k.group

    Worst service worst staff behaviour and not worth it at all.... location is in the jungle type the bad location choice... swiming pool was not maintained...food was too cold and not tasty at all...I was regretting after this...

    Travel Month: Feb 2025

    Room: Studio Executive with Balcony

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