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Review Of Citadines Paras Square Gurugram0123401234

Sector 59, Gurgaon

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.3
    Excellent

    201 Ratings, 74 Reviews

    excellent
    58%
    very good
    27%
    average
    6%
    poor
    2%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 4
    • 5
    • 4
    • 3
    • 5
    • 3
    • 4
    • 4

    Rating Categories

    • Facilities3.9
    • Food4.1
    • Cleanliness4.0
    • Value For Money3.9
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    Review Summary

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    This property shines with spacious, clean rooms that come equipped with modern amenities and kitchen facilities, making it a home away from home. Guests appreciate the delicious breakfast spread and the courteous, attentive staff. The serene environment and beautiful views add to a relaxing stay, making it perfect for families and business travelers alike.

    Sort by:

    Positive first
    4.0

    Good stay with modern amenities and great service

    nishi a.business

    Good hotel, rooms are spacious, modern and clean. Reception staff are efficient and prompt, we had a smooth check-in. We received complimentary upgrade to one bedroom suite which was awesome. Rooms are fitted with all modern amenities and kitchen is furnished including cutlery. The views from room are great as well. Breakfast is tasty, has a good spread. Cons: 1. Location is a a bit away from main city in a developing sector. The hotel is inside kind of a business centre where work is still in progress. This might put off solo women travellers. 2. Restaurant food taste and service are great, but a bit pricey. Hotel allows Swiggy orders but still it would be nice if they re-look into their prices.

    Travel Month: Sep 2025

    Room: Studio Deluxe with Balcony

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    Citadines Paras Square Gurugram

    Dear Ms. Agarwal, Thank you for taking the time to share such a detailed review of your stay. We’re delighted to know you enjoyed our spacious and well-equipped rooms, the smooth check-in experience, and the complimentary upgrade to the one-bedroom suite. It’s also great to hear that you appreciated the breakfast spread and the beautiful views from your room. We truly value your constructive feedback regarding the location and restaurant pricing. While the hotel is situated in a developing business district, we believe it offers a peaceful and secure environment with convenient access to key areas. That said, we completely understand your perspective and will continue to explore ways to make solo travellers feel even more comfortable. Your comments about our restaurant pricing have also been shared with our culinary team for review. We appreciate your kind words about the food quality and service—it motivates us to keep enhancing our offerings. We look forward to welcoming you back soon for another enjoyable stay. Warm regards, Rahul Singh | Guest Service Manager Citadines Paras Square Gurugram

    5.0

    Excellent Stay

    abhishek.couple

    My stay at the property was truly enjoyable. The location is beautiful and peaceful, offering easy access to nearby attractions. The rooms were clean, comfortable, and well-maintained with all necessary amenities. The breakfast spread was fresh and delicious, with a good variety of options. The staff was polite, attentive, and always ready to help. Special thanks to Shruti at the reception for her warm welcome and cooperative nature — she made my stay even more pleasant. Overall, it was a great experience and I would definitely recommend this place to friends and family.

    Travel Month: Sep 2025

    Room: Studio Executive with Balcony

    Citadines Paras Square Gurugram

    Dear Mr. Kumar, Thank you so much for sharing your wonderful feedback. We’re delighted to know that you had an enjoyable stay and appreciated our peaceful location, comfortable rooms, and breakfast offerings. Your kind words for Shruti have been shared with her and the team — she’s thrilled to know she could make your stay even more pleasant. It’s always rewarding to hear that our team’s efforts have made a positive difference. We truly appreciate your recommendation and look forward to welcoming you back soon for another memorable experience. Warm regards, Rahul Singh | Guest Service Manager Citadines Paras Square Gurugram

    4.0

    comfortable stay

    keiko s.solo

    Quieter room environment and cleanness are so good. I felt comfortable to stay there. Water bottle and laundry delivery are also so fast. It’s helpful for me.

    Travel Month: Sep 2025

    Room: One Bedroom Executive With Balcony

    Citadines Paras Square Gurugram

    Dear Keiko, Thank you for sharing your feedback. We’re delighted to know that you had a comfortable stay and appreciated the quiet room environment and cleanliness. It’s also wonderful to hear that our quick service for water and laundry added to your convenience. Your kind words mean a lot to us, and we look forward to welcoming you back for another pleasant stay Warm regards, Rahul Singh | Guest Service Manager Citadines Paras Square Gurugram

    5.0

    Excellent Stay

    anita r.

    Superb stay cleaning is amazing food also very good.room service too good.piece full stay

    Travel Month: Sep 2025

    Room: Studio Executive with Balcony

    Citadines Paras Square Gurugram

    Dear Ms. Rathi, Thank you for your wonderful feedback! We’re thrilled to know you had a superb stay and enjoyed our cleanliness, food, and room service. It’s great to hear you found the experience peaceful and comfortable. We truly appreciate your kind words and look forward to welcoming you again soon. Warm regards, Rahul Singh | Guest Service Manager Citadines Paras Square Gurugram

    3.0

    Average Stay

    dishashree g.solo

    Basically the location isn’t great.,, secondly they were giving me a tough time saying that guests have a time limit to visit … if I’m getting freed up at 8pm how can my visitors come before that to meet me

    Travel Month: Sep 2025

    Room: One Bedroom Executive With Balcony

    Citadines Paras Square Gurugram

    Dear Mr. Gupta, Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations regarding our location and visitor policy. Please note that our visitor policy is in place for the safety, comfort, and privacy of all our guests, and our team ensures it is followed consistently. We regret any inconvenience this may have caused and appreciate your understanding. We do hope to have another opportunity to welcome you back and provide you with a smoother experience. Warm regards, Rahul Singh | Guest Service Manager Citadines Paras Square Gurugram

    4.0

    comfortable stay

    keiko s.solo

    Relaxing here and nice room environment. But I’m faced the smell issue when I came inside the room.

    Travel Month: Aug 2025

    Room: One Bedroom Executive With Balcony

    Citadines Paras Square Gurugram

    Dear Mr. Shitoh, Thank you for sharing your feedback. We’re glad to know you found the room environment relaxing. However, we sincerely apologize for the inconvenience caused by the odor issue upon arrival. Your comments have been shared with our housekeeping team to ensure this is addressed immediately and does not recur. We appreciate your understanding and hope to welcome you again for a seamless and comfortable stay. Warm regards, Rahul Singh | Guest Service Manager Citadines Paras Square Gurugram

    4.0

    Good Stay

    sanjana a.family

    nice and peaceful property good location for family stay Will stay once again, near shopping center

    Travel Month: Aug 2025

    Room: Studio Deluxe with Balcony

    Citadines Paras Square Gurugram

    Dear Ms. Sanjana, Thank you for your kind words! We’re delighted to know you enjoyed the peaceful environment and convenient location of our property. It’s wonderful to hear that you found it suitable for a family stay. We look forward to welcoming you and your family again soon! Warm regards, Rahul Singh | Guest Service Manager Citadines Paras Square Gurugram

    3.0

    Average Stay

    keiko s.solo

    I was not satisfied with reception attitude when checking in and out. I expect the hospitality to guests.

    Travel Month: Jul 2025

    Room: One Bedroom Executive With Balcony

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    Citadines Paras Square Gurugram

    Dear Mr. Shitoh, We are truly sorry to hear about your experience at the reception. This is not the impression we wish to leave, and your feedback has been shared with the team for immediate improvement. We value your comments and hope to have the chance to provide you with a much better experience on your next visit. Warm regards, Rahul Singh | Guest Service Manager Citadines Paras Square Gurugram

    1.0

    zero co operation non commitment value of staff

    amit g.business

    It’s a third class location and the commitment value of staff is zero , due to the miss communication I have loose my money due to dual booking and after that no one was ready to accept . Non coprative behaviour from reservation manager , never suggest to anyone , if the staff is not having value of commitment

    Travel Month: Jul 2025

    Room: One Bedroom Executive With Balcony

    5.0

    Excellent Stay

    kothapalli s.

    5

    Travel Month: Jul 2025

    Room: Studio Deluxe with Balcony

    Citadines Paras Square Gurugram

    Dear Guest, Thank you so much for your 5-star rating! We're thrilled to know you had a great experience with us and we appreciate your support. We look forward to welcoming you again soon Warm regards, Rahul Singh | Guest Service Manager Citadines Paras Square Gurugram

    5.0

    Business Trip

    nitin s.business

    I am a regular visitor to this property. it's clean rooms with breathtaking views are excellent to stay.

    Travel Month: Jul 2025

    Room: One Bedroom Executive With Balcony

    Citadines Paras Square Gurugram

    Dear Mr. Suri, Thank you for your continued trust and for being a regular guest with us. We’re delighted to know you enjoy our clean rooms and the breathtaking views each time you stay. Your kind words mean a lot to our team and motivate us to keep delivering memorable experiences. We look forward to welcoming you back soon! Warm regards, Rahul Singh | Guest Service Manager Citadines Paras Square Gurugram

    5.0

    Excellent Stay

    majid k.business

    Excellent stay! The rooms were spacious, the breakfast spread was delicious, and the staff was very professional and always ready to help.

    Travel Month: Jun 2025 (5-Night Stay)

    Room: One Bedroom Executive With Balcony

    Citadines Paras Square Gurugram

    Dear Mr. Khan, Thank you for your wonderful feedback! We’re delighted to know you had an excellent stay and enjoyed the spacious rooms, delicious breakfast spread, and our team’s hospitality. Your kind words truly encourage us to continue delivering exceptional experiences. We look forward to welcoming you back soon! Warm regards, Rahul Singh | Guest Service Manager Citadines Paras Square Gurugram

    4.0

    Good Stay

    abhay p.

    No

    Travel Month: Jun 2025

    Room: Studio Deluxe with Balcony

    Citadines Paras Square Gurugram

    Dear Mr. Parashar, Thank you so much for your 4-star rating! We're thrilled to know you had a great experience with us and we appreciate your support. We look forward to welcoming you again soon Warm regards, Rahul Singh | Guest Service Manager Citadines Paras Square Gurugram .

    5.0

    recommendations

    keiko s.solo

    very nice hospitality and I’m so satisfied. Cleanness and quiet.

    Travel Month: Jun 2025

    Room: One Bedroom Executive With Balcony

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    Citadines Paras Square Gurugram

    Dear Keiko, Thank you for your kind words! We’re delighted to know you were satisfied with our hospitality and appreciated the cleanliness and peaceful environment. We look forward to welcoming you again soon for another pleasant stay. Warm regards, Rahul Singh | Guest Service Manager Citadines Paras Square Gurugram

    5.0

    Excellent Stay

    prasad g.

    Citadines Paras square is a perfect place for business travels. The rooms are apt offering comfortable stays. The property has a good spread of breakfast.

    Travel Month: Jun 2025

    Room: Studio Executive with Balcony

    Citadines Paras Square Gurugram

    Dear Mr. Gowande, Thank you for sharing your kind feedback. We’re delighted to know that you found Citadines Paras Square to be a perfect choice for business travel and that you enjoyed the comfort of our rooms and the breakfast spread. Your appreciation means a lot to our team, and we look forward to welcoming you back soon for another pleasant stay. Warm regards, Rahul Singh | Guest Service Manager Citadines Paras Square Gurugram

    5.0

    relaxing

    keiko s.solo

    high hospitality and silent room and floor are so good. No noisy sound and no disturbing, I can be relaxed. Also, I’m happy with Cleaness.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Studio Deluxe with Balcony

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    Citadines Paras Square Gurugram

    Dear Ms. Shitoh, Dear Guest, Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed the peaceful environment and cleanliness of our property. It’s great to know you had a relaxing and comfortable stay with us. We truly appreciate your kind words and look forward to welcoming you back soon Warm regards, Rahul Singh | Guest Service Manager Citadines Paras Square Gurugram

    5.0

    Excellent Stay

    keiko s.couple

    very good hospitality and room condition. Kitchen items and Washing machine are very convenient as well.

    Travel Month: May 2025 (4-Night Stay)

    Room: One Bedroom Executive With Balcony

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    Citadines Paras Square Gurugram

    Dear Ms. Shitoh, Thank you for your kind feedback. We’re glad to know you were pleased with our hospitality and room condition. It’s wonderful to hear that the in-room kitchen and washing machine added to your convenience and comfort during your stay. We truly appreciate your encouraging words and look forward to welcoming you back soon. Warm regards, Rahul Singh | Guest Service Manager Citadines Paras Square Gurugram

    5.0

    An example of a great hotel

    himanshu s.business

    Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist Specially Rahul (GM)and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.

    Travel Month: May 2025 (3-Night Stay)

    Room: Studio Deluxe with Balcony

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    Citadines Paras Square Gurugram

    Dear Mr. Singh Thank you so much for your wonderful feedback and for taking the time to share such kind words. We’re thrilled to know you enjoyed the location, ambience, and overall experience at Citadines Paras Square. It’s especially rewarding to hear your appreciation for our team’s hospitality — your special mention of Rahul and the staff truly means a lot to us. We’re delighted that you found the room comfortable, the service attentive, and the dining experience enjoyable. Your compliments are a great motivation for the entire team to continue delivering exceptional guest experiences. We look forward to welcoming you back soon for a longer and equally memorable stay. Warm regards, Rahul Singh | Guest Service Manager Citadines Paras Square Gurugram

    1.0

    Terrible Stay

    pankaj c.group

    You cannot smoke in open balcony... they charge us 5000 rs for smoking in open balcony

    Travel Month: May 2025

    Room: Two Bedroom Premier with Balcony

    Citadines Paras Square Gurugram

    Dear Mr. Chawla, Please note that our entire hotel is non-smoking, including all guest rooms. However, we do have a designated smoking area on the ground floor for your convenience. we inform all the guest during check-in as well. its mention in our all portal Kindly be advised that a cleaning fee of INR 5000 will be applied if smoking occurs inside any of the rooms. We look forward to welcoming you to Citadines Paras Square Gurugram. Should you have any other requests or require further assistance, please feel free to let us know. Warm regards, Rahul Singh | Guest Service Manager Citadines Paras Square Gurugram

    4.0

    Good Stay

    aleksandr p.solo

    Good hotel if you are search for quality and peace

    Travel Month: Mar 2025 (7-Night Stay)

    Room: Studio Executive with Balcony

    Citadines Paras Square Gurugram

    Dear Mr. Pushkarev, Thank you for your kind words. We’re delighted to know you enjoyed the quality and peaceful atmosphere of our hotel. Your appreciation means a lot to us, and we look forward to welcoming you again soon. Warm regards, Rahul Singh | Guest Service Manager Citadines Paras Square Gurugram

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