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Civil Lines, Gurgaon | 2.7 km drive to Shri Mata Sheetla Devi Mandir
2123 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Based on the reviews, this property stands out for its spacious and clean rooms, making it suitable for business travelers looking for comfort on a budget. The staff generally receive praise for being courteous and cooperative, enhancing the overall guest experience. While the breakfast has been appreciated, there's mention of limited options and average food quality. However, guests often criticize the poor maintenance, such as issues with room cleanliness, outdated amenities, and the absence of basic toiletries. Additionally, parking facilities have been described as inadequate, with no valet service, which could be inconvenient for visitors.
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Poor Stay
The room had such terrible musty smell. With a name ‘Radisson’ attached to it, it’s a disappointment!
Room: Superior Room
Park Inn Gurgaon has replied on Mon Sep 22 16:27:36 IST 2025
Dear Valued Guest, Thank you for your recent stay with us at Park Inn Gurgaon. We sincerely appreciate that you took the time to share the feedback on your recent stay with us. We are deeply sorry to hear about the feedback and we will definitely look into improving the issues you have raised. We apologise for the shortfalls. Our team certainly looks forward to the opportunity to re-establish your trust in our standards of quality and have many more opportunities to serve you. Warm Regards, Hotel Management Park Inn Gurgaon
Excellent Stay
everything is good, amenities and services very supportive. may to revisit it is clean and the food also good everything is good, amenities and services very supportive. may to revisit it is clean and the food is also good
Room: Deluxe Room
Park Inn Gurgaon has replied on Fri Aug 08 15:42:28 IST 2025
Dear Valued Guest, We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us. Warm Regards, Parv Sharma Duty Manager Park Inn Gurgaon
Great stay experience, great serv
experience was really good room was clean and tidy check in was smooth and quick and checkout was also smooth room service is really good food is prepared hot and fresh and delivered quickly breakfast menu is good and service of staff is really great and welcoming
Room: Superior Room
Park Inn Gurgaon has replied on Fri Aug 08 15:48:53 IST 2025
Dear Valued Guest, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our location, well-appointed and clean rooms, as well as the food and overall spread. Your kind words about hotel Staff courteous and quick service are truly appreciated and will be shared with him and the team. It was a pleasure having you with us, and we look forward to welcoming you back for another memorable stay. Warm regards, Parv Sharma Duty Manager Park inn Hotel gurgaon
Good Stay
hi, I stayed for a night with my friend while I was commuting from one city to another. it was quick halt just for a night and it was comfortable. staff was helpful, room and washroom was clean. AC and all other amenities were also working good. breakfast spread did not have much however food was good and taste was good. so one can stay to rest however property does not have any other or extra activities to offer. hi, I stayed for a night with my friend while I was commuting from one city to another. it was quick halt just for a night and it was comfortable. staff was helpful, room and washroom was clean. AC and all other amenities were also working good. breakfast spread did not have much however food was good and taste was good. so one can stay to rest however property does not have any other or extra activities to offer.
Room: Deluxe Room
Park Inn Gurgaon has replied on Tue Jul 22 15:12:06 IST 2025
Dear Valued Guest, We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us. Warm Regards, Hotel Management Park Inn Gurgaon
Excellent Stay
cleanliness, comfortable rooms, friendly and helpful staff, convenient locations, and positive overall experiences
Room: Superior Room
Park Inn Gurgaon has replied on Wed Jun 25 13:19:51 IST 2025
Dear Valued Guest, We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us. Warm Regards, Hotel Management Park Inn Gurgaon
revie
food was pathetic, everything w at breakfast was stale and was having foul smell, no fan in lift, no hair dryer in washroom, limited options in breakfast, no AC in lobby and very few lights in lobby, it was full dark in lobby
Room: Deluxe Room
Park Inn Gurgaon has replied on Tue Jul 08 16:00:44 IST 2025
Dear Valued Guest, Thank you for your recent stay with us at Park Inn Gurgaon. We sincerely appreciate that you took the time to share the feedback on your recent stay with us. We are deeply sorry to hear about the feedback and we will definitely look into improving the issues you have raised. We apologise for the shortfalls. Our team certainly looks forward to the opportunity to re-establish your trust in our standards of quality and have many more opportunities to serve you. Warm Regards, Hotel Management Park Inn Gurgaon
Poor Stay
Staff is good But AC is not working I complaint 2-4 times but my problem not resolve by the property
Room: Superior Room
Park Inn Gurgaon has replied on Fri May 23 10:58:22 IST 2025
Dear Valued Guest, Thank you for your recent stay with us at Park Inn Gurgaon. We sincerely appreciate that you took the time to share the feedback on your recent stay with us. We are deeply sorry to hear about the feedback and we will definitely look into improving the issues you have raised. We apologise for the shortfalls. Our team certainly looks forward to the opportunity to re-establish your trust in our standards of quality and have many more opportunities to serve you. Warm Regards, Hotel Management Park Inn Gurgaon
won’t recommend
Terrible experience. Unnecessary calls to check for the mode of payment after checking and behavioural issue in general.
Room: Deluxe Room
Park Inn Gurgaon has replied on Fri May 23 10:58:54 IST 2025
Dear Valued Guest, Thank you for your recent stay with us at Park Inn Gurgaon. We sincerely appreciate that you took the time to share the feedback on your recent stay with us. We are deeply sorry to hear about the feedback and we will definitely look into improving the issues you have raised. We apologise for the shortfalls. Our team certainly looks forward to the opportunity to re-establish your trust in our standards of quality and have many more opportunities to serve you. Warm Regards, Hotel Management Park Inn Gurgaon
worst
Room bedsheet and blanket was dirty 1 lift was not working and second lift button not working food was average and dont have proper gym only 2 machine which is not in working condition ,no swimming pool & parking
Room: Deluxe Room
Park Inn Gurgaon has replied on Fri May 23 10:59:14 IST 2025
Dear Valued Guest, Thank you for your recent stay with us at Park Inn Gurgaon. We sincerely appreciate that you took the time to share the feedback on your recent stay with us. We are deeply sorry to hear about the feedback and we will definitely look into improving the issues you have raised. We apologise for the shortfalls. Our team certainly looks forward to the opportunity to re-establish your trust in our standards of quality and have many more opportunities to serve you. Warm Regards, Hotel Management Park Inn Gurgaon
my stay at hotel
comfirtable stay. this property is under renovation. hope we will get new look. good but limited option available.
Room: Deluxe Room
Park Inn Gurgaon has replied on Fri May 23 11:03:24 IST 2025
Dear Valued Guest We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us. Warm Regards, Hotel Management Park Inn Gurgaon
Good Stay
Property food location and facilities all good
Room: Superior Room
Park Inn Gurgaon has replied on Fri May 23 11:03:34 IST 2025
Dear Valued Guest We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us. Warm Regards, Hotel Management Park Inn Gurgaon
Terrible Stay
Worst food, worst room, no wallet parking. presentation of food is very cheap.
Room: Superior Room
Park Inn Gurgaon has replied on Fri May 23 10:59:40 IST 2025
Dear Valued Guest, Thank you for your recent stay with us at Park Inn Gurgaon. We sincerely appreciate that you took the time to share the feedback on your recent stay with us. We are deeply sorry to hear about the feedback and we will definitely look into improving the issues you have raised. We apologise for the shortfalls. Our team certainly looks forward to the opportunity to re-establish your trust in our standards of quality and have many more opportunities to serve you. Warm Regards, Hotel Management Park Inn Gurgaon
Good Stay
Good Stay
Room: Superior Room
Park Inn Gurgaon has replied on Fri May 23 11:03:49 IST 2025
Dear Valued Guest We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us. Warm Regards, Hotel Management Park Inn Gurgaon
Terrible Stay
Shower doesn’t work, cistern don’t work, mosquito in the room, will never stay again
Room: Superior Room
Park Inn Gurgaon has replied on Fri May 23 11:00:09 IST 2025
Dear Valued Guest, Thank you for your recent stay with us at Park Inn Gurgaon. We sincerely appreciate that you took the time to share the feedback on your recent stay with us. We are deeply sorry to hear about the feedback and we will definitely look into improving the issues you have raised. We apologise for the shortfalls. Our team certainly looks forward to the opportunity to re-establish your trust in our standards of quality and have many more opportunities to serve you. Warm Regards, Hotel Management Park Inn Gurgaon
Good Stay
soloHotel is close to airport and way cheaper than hotels in Aerocity. Clean room and nice stay for one night.
Room: Deluxe Room
Park Inn Gurgaon has replied on Fri May 23 11:04:07 IST 2025
Dear Valued Guest We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us. Warm Regards, Hotel Management Park Inn Gurgaon
Good stay
Good business hotel for a visit to Gurgaon . Food was good and hotel staff was well trained .Shops are nearby which is an added advantage
Room: Superior Room
Park Inn Gurgaon has replied on Fri May 23 11:04:18 IST 2025
Dear Valued Guest We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us. Warm Regards, Hotel Management Park Inn Gurgaon
good business stay
businesslocation is good ... rooms are neat and clean ..... breakfast was very good with great menu ... enjoyed .....
Room: Superior Room
Park Inn Gurgaon has replied on Fri May 23 11:04:29 IST 2025
Dear Valued Guest We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us. Warm Regards, Hotel Management Park Inn Gurgaon
Terrible Stay
family with 1 kidPathetic experience. Not an all a Radisson level hotel. A crockery broke accidently during breakfast and the hotel even charged for the same. The crokeey was hot in which idli was kept and when my dad picked ot up because of fhe vaccum the below part got seperated and in that panic bu a senior citizen that lid broke. This ideally not be charged but the manager didnt budge at all. I dont understand why radisson has given its name to such a pathetic hotel. Name 9f radisson is getting spoiled. Also I had requested for a late checkout around 5pm that also first he said that the hotel is fully booked which was not fhe case when i showed him room availability online. The Supervisors here lie and to support their Senior most manager too didnt seem decent. When I paid half day room charges amd the room is available till 5pm then also the gotel calls me at 3.45pm - 3.50pm and asks me to vacant the room at 4pm. During breakfast had to tell the waiter thrice for getting something that was missing in the buffet but atill he didnt get. The coffeethat was served was merely water. Pathetic again. Radisson please note that if you keep this hotel under your name then for sure your brand name is going to go for a toss. Overall pathetic.
Room: Deluxe Room|Superior Room
Park Inn Gurgaon has replied on Fri May 23 11:00:42 IST 2025
Dear Valued Guest, Thank you for your recent stay with us at Park Inn Gurgaon. We sincerely appreciate that you took the time to share the feedback on your recent stay with us. We are deeply sorry to hear about the feedback and we will definitely look into improving the issues you have raised. We apologise for the shortfalls. Our team certainly looks forward to the opportunity to re-establish your trust in our standards of quality and have many more opportunities to serve you. Warm Regards, Hotel Management Park Inn Gurgaon
Excellent Stay
Neat & clean, good location to reach. Wi-Fi speed to be increased
Room: Superior Room
Park Inn Gurgaon has replied on Fri May 23 11:04:43 IST 2025
Dear Valued Guest We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us. Warm Regards, Hotel Management Park Inn Gurgaon
nice
groupThe room was Spacious with all amenities required. New furniture with all utilities. It was a pleasant stay.
Room: Deluxe Room
Park Inn Gurgaon has replied on Tue Jul 08 11:39:02 IST 2025
Dear Guest , It’s good to hear that the room itself was spacious and well-equipped with new furniture and all the utilities you needed. That must've made things a bit more bearable despite the other issues. It sounds like they had some good elements, but just didn’t follow through on the essentials. i hope next time you will choose the Park inn Hotel . We will be wait for Welcome you .
Sohna Road
In Rohtak
Udyog Vihar
Sector 29
Sector 83
Udyog Vihar
Mahipalpur
Sahibabad
Chanakyapuri
Aerocity
Karnki
Aerocity
Connaught Place
Bissar Akbarpur
East Delhi
Paschim Vihar
Sector 45
Sector 110
DLF Phase 1
Civil Lines
Sector 30
DLF Phase 3
Civil Lines
Sector 21
Sector 67
Sector 51
Sector 8
Civil Lines
Sector 15
DLF Phase 1
Sector 93
Sector 43
Sector 52
Sector 39
DLF Phase 1
Sector 33
