Regenta Suites Gurugram, Sector 49 Sohna Road

Regenta Suites Gurugram, Sector 49 Sohna Road has replied on Wed Oct 22 21:45:05 IST 2025

Dear Neeraj Mittal, We appreciate you taking the time to share your feedback, and we are sorry to hear about your disappointing experience. Please know that we take all guest concerns seriously and are continuously working to enhance our service and facilities. We hope you will consider staying with us again in the future so we can demonstrate the experience you expected.

Regenta Suites Gurugram, Sector 49 Sohna Road has replied on Thu Sep 04 12:45:33 IST 2025

Dear Guest, Namaste !!! Thank you so much for your feedback! We're glad to hear that you had a nice stay and enjoyed the location. We hope to welcome you back soon! Geeta Koranga Reservation Executive

Regenta Suites Gurugram, Sector 49 Sohna Road has replied on Fri Aug 29 13:44:56 IST 2025

Dear Ms Arora, Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations and that you faced multiple inconveniences during your stay. Please accept our sincere apologies for the trouble caused. We're glad our manager could offer a small gesture of goodwill with the complimentary brunch, and we appreciate you acknowledging that in your rating. Your feedback is valuable, and we’ll work harder to ensure such issues are not repeated in the future. We hope to have another opportunity to serve you better. Warm regards, Geeta Koranga Reservation

Regenta Suites Gurugram, Sector 49 Sohna Road

Dear Ms Garima, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We understand how frustrating that must have been. Please be assured that this was an isolated incident, and we are actively working to ensure it does not happen again. Regarding the cutlery and ice cube service, as per our hotel policy, outside food is not permitted. Therefore, we charge a fee for providing cutlery. We appreciate your understanding on this matter. In addition, the issue with the fridge in your room has been brought to the attention of our maintenance team, who are now inspecting all appliances to ensure they are functioning properly for future guests. Your feedback is extremely valuable to us, and we are committed to making the necessary improvements. We hope you will consider giving us another opportunity to provide you with a better experience in the future. Warm regards, Geeta Koranga Reservation Executive

Regenta Suites Gurugram, Sector 49 Sohna Road has replied on Wed Aug 13 23:02:11 IST 2025

Dear Ms. Pandey, It was a pleasure to have you with us at Regenta Suites, Gurugram. Thank you for taking the time to share your valuable feedback on our facilities and services. We are thrilled to hear that your experience was both pleasant and comfortable, and that we were able to meet your expectations during your stay. Your kind words serve as a great source of motivation for our team, encouraging us to continuously uphold and enhance the high standards of service we are committed to providing. We eagerly look forward to welcoming you back in the future and remain dedicated to ensuring that you receive the best possible attention every time you stay with us. Thank you, Warm regards, Brojo Dutta General Manager Regenta Suites, Gurugram

Regenta Suites Gurugram, Sector 49 Sohna Road

Dear Mr. Kothari, Warm Greetings from the entire team at Regenta Suites, Gurugram. On behalf of our management, I would like to sincerely thank you for choosing to stay with us. We deeply value our guests and are committed to providing the highest standards of service, continually striving to enhance your experience with us. We are truly sorry to hear that your recent stay did not meet the usual standards you have come to expect. Please accept our heartfelt apologies for any inconvenience caused. I have personally discussed your concerns with our department heads to ensure corrective measures are taken, and that future guests do not face similar issues. Your feedback is incredibly important to us, and we greatly appreciate your assistance in bringing these matters to our attention. Should you need any further assistance or wish to discuss your experience in more detail, please feel free to reach out to me Once again, our sincerest apologies, and thank you for your understanding and continued support. Warm wishes, Pranav Bharadwaj General Manager

Regenta Suites Gurugram, Sector 49 Sohna Road has replied on Sun Apr 13 13:28:11 IST 2025

Dear Mr. Nanavati, It was a pleasure to have you with us at Regenta Suites, Gurugram. Thank you for taking the time to share your valuable feedback on our facilities and services. We are thrilled to hear that your experience was both good and comfortable with decent rooms and good service, and that we were able to meet your expectations during your stay. Your kind words serve as a great source of motivation for our team, encouraging us to continuously uphold and enhance the high standards of service we are committed to providing. We eagerly look forward to welcoming you back in the future and remain dedicated to ensuring that you receive the best possible attention every time you stay with us. Warm wishes, Pranav Bharadwaj General Manager Regenta Suites, Gurugram

Regenta Suites Gurugram, Sector 49 Sohna Road has replied on Sun Apr 13 13:28:21 IST 2025

Dear Ms. Singh, It was a pleasure to have you with us at Regenta Suites, Gurugram. Thank you for taking the time to share your valuable feedback on our facilities and services. We are thrilled to hear that your experience was both pleasant and comfortable, you liked the food and overall it was a great experience. Your kind words serve as a great source of motivation for our team, encouraging us to continuously uphold and enhance the high standards of service we are committed to providing. We eagerly look forward to welcoming you back in the future and remain dedicated to ensuring that you receive the best possible attention every time you stay with us. Warm wishes, Pranav Bharadwaj General Manager Regenta Suites, Gurugram

Regenta Suites Gurugram, Sector 49 Sohna Road has replied on Mon Mar 10 19:54:54 IST 2025

Dear Mr. Taneja, Taken note of your feedback and corrective action taken on lifts, buffet quality and hot water issue. Look forward to seeing you again at Regenta Suites. Warm wishes, Pranav - GM

Regenta Suites Gurugram, Sector 49 Sohna Road has replied on Tue Feb 18 21:23:24 IST 2025

Dear Mr. Jain, It was a pleasure to have you with us at Regenta Suites, Gurugram. Thank you for taking the time to share your valuable feedback on our facilities and services. We are thrilled to hear that your experience was both pleasant and comfortable, and that we were able to meet your expectations during your stay. We have taken note of your feedback regarding our bathrooms being small. We have taken note of it and will keep this in mind once we go for renovation. It serves as a great source of motivation for our team, encouraging us to continuously uphold and enhance the high standards of service we are committed to providing. We eagerly look forward to welcoming you back in the future and remain dedicated to ensuring that you receive the best possible attention every time you stay with us. Warm Wishes, Pranav Bharadwaj General Manager

Regenta Suites Gurugram, Sector 49 Sohna Road has replied on Tue Oct 28 14:20:06 IST 2025

Dear Mr. Bhatia, Thank you for your kind rating and review. We are pleased to learn that you had a positive stay. Ensuring your satisfaction is paramount, and we look forward to the opportunity to further exceed your expectations on your next visit. Warm regards, Jitender Shriwas

Regenta Suites Gurugram, Sector 49 Sohna Road has replied on Fri Dec 27 23:21:10 IST 2024

Dear Mr. Vinit Panchal, Namaste! We appreciate your feedback and are focused on enhancing your staying experience with us. We're glad to hear that you found the location of our hotel to your liking. Your concerns with the size of our washrooms are noted and we are considering potential improvements. We strive to offer a comfortable and enjoyable stay, and we will certainly focus on this aspect. We're also aware that our breakfast spread didn't measure up to your expectations. We assure you that this will be looked into and steps will be taken for its enrichment. With regard to toiletries, we tend to choose products our customers generally appreciate. However, we acknowledge that there is always room for improvement and we will reevaluate our choice of amenities. These are valuable insights and we are grateful for the time you took to write this review. We always strive to better suit our guest's needs and preferences and your feedback is instrumental in this regard. We hope to have the opportunity to serve you better in the future. Pranav Bharadwaj General Manager

Regenta Suites Gurugram, Sector 49 Sohna Road has replied on Wed Nov 13 15:13:02 IST 2024

Dear Mr. Shambhav Chandra, Namaste!!! We’re delighted to hear that you enjoyed your stay and appreciated the comfortable bedding and delicious food. It’s wonderful that our team made a positive impression on you—providing exceptional service is a priority for us. If there are any specific highlights from your experience or suggestions for improvement, we’d love to hear more. Your feedback plays a crucial role in maintaining and enhancing the quality of our offerings. We strive to create memorable experiences for all our guests, and it's gratifying to know we met your expectations in these areas. Looking forward to welcoming you back for another enjoyable visit! Kind Regards, Sunil Bhadu Asst. Front Office Manager

Regenta Suites Gurugram, Sector 49 Sohna Road has replied on Sat Nov 01 12:05:49 IST 2025

Dear Guest, Namaste!! Thank you for taking the time to share your experience. We're truly sorry to hear that our service didn't meet your expectations. We understand your disappointment and agree that this is not acceptable. We value your opinion and appreciate you bringing this to our attention. Your feedback helps us improve for the future. Best Regards, Jitender Shriwas Front Office Manager Regenta Suites Gurgaon

Regenta Suites Gurugram, Sector 49 Sohna Road has replied on Thu Oct 03 01:46:33 IST 2024

Dear Rakshit Namaste! It's truly rewarding to hear that your experience with us met your expectations, and we're delighted to know that you appreciated the services, room quality, and breakfast we offer. Our team endeavors to provide a warm and welcoming environment, so your compliment on their friendliness and willingness to assist is greatly encouraging. We are grateful for your recommendation to your friends and family, and we look forward to the opportunity to serve them as well when they visit. Your support is genuinely appreciated, and we hope to have you back with us soon for another enjoyable stay. Thanks & Regards Mr. Sudhanshu Rathee General Manager