Royal Orchid Golden Suite Pune, Pune

Delayed check in and wrong food order delivered in

3.7Solo traveler

Check in took more time stating cleaning was delayed when I reached there one hour late. I ordered food in room but received wrong order. Check out was also delayed. Room was good but service is not good. Overall average experience

This suite is very good. I continuously use them

3.9Solo traveler

Breakfast is very good. Room are very nice and quietly located away from traffic. Overall service is good. I suggest other travellers to use their service. I wish them all the best and will recommend other travellers.

Overall rooms were good, enjoyed the peace

3.7Couple traveler

Kitchen was very much incomplete, basic utensils to cook like spoon, knife, water drinking glasses, utensil cleaner was not there, even on asking them, we did not get it, is that a Deluxe room service? Had unwanted guest " Cockroaches" in Kitchen and also in bathroom, that makes was feel dirty and unhygienic. Having beautiful gallery to sit and have quiet green area outside to see but not sitting arrangements in gallery, so what's the use of gallery? Bed linen, Tapestry was clean and very good. Cleanliness of the room was Good. Toiletries too were good. Over all can stay that better stay in Executive than "Delux" as don't see any thing special for deluxe room!! Can give 7 marks out of 10 if have to rate.

This hotel is totally

5.0Family traveler

Very nice clean room. Hotel staff was friendly and supportive . . Loved the view from balcony .. Will surely recommend it to others ... Keep it up. It just worth the money. Nice food ... I m 100% satisfied

Awesome location and very helpful staff

4.3Couple traveler

I liked the services including staff behaviour. Helping nature.. Very nice location.. And value for money... The rooms are also very comfortable and the interior is awesome.. Having all necessary stuffs...