The property boasts a nice ambience and maintains decent hygiene, with clean rooms and polite staff. However, many guests complain about poor service, including a lack of basic amenities like complimentary drinking water and proper food options. Reviews highlight issues like outdated furniture, high food prices, and inconsistent room cleanliness. While located conveniently, guests faced several disappointments in terms of room quality and overall hospitality. Some guests noted the potential if only better maintained and managed.